ownerly.com Reviews 250

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges and difficulty understanding the true cost of services. Customers also found the subscription model problematic, often experiencing unexpected monthly fees after trial periods or due to unclear subscription terms. The pricing was a significant concern, with many feeling that the initial low cost quickly escalated to much higher, unexpected charges. Reviewers frequently encountered issues with cancellation, stating that their attempts to cancel subscriptions were often unsuccessful, leading to continued billing. Though some people found the information provided useful and accurate, a few other people also felt that the website was misleading, promising reports that were unavailable or charging for information that could be found for free elsewhere.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting unexpected and recurring charges.... See more

Subscription

Consumers find the subscription process to be negative, with many reporting unexpected monthly charges after... See more

Price

People report negative experiences with price, often citing unexpected charges and hidden fees. Many... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the information provided to be... See more

Cancellation

Customers consistently express frustration and dissatisfaction with the cancellation process. Many reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more

Company replied

Rated 1 out of 5 stars

Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more

Company replied

Rated 1 out of 5 stars

This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more

Company replied

Rated 1 out of 5 stars

If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more

Company replied


Company details

Written by the company

Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.


Contact info

1.8

Poor

TrustScore 2 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a SUBSCRIPTION you will be charged for.

It gave me info that I requested but beware; the $1 price quickly turns into a $37.99 subscription. And when you cancel there is no refund. You’re allowed to ‘use’ the time you have left on that month.

9 October 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for bringing this to our attention.
I sincerely apologize for any confusion or inconvenience this may have caused.

Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 1 out of 5 stars

If I can give minus star I would

If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without my awareness , when I checked my bank statements and contacted them they just refunded the last 60 days although it shows not activity in my account for the entire year. This was a wasting of time and money, and their service is really not worthy for that subscription, now almost 400$ they won’t refund. Really upset and so disappointed!!! Don’t subscribe don’t waste your money!!

12 October 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Omnia,

Thank you for taking the time to share your feedback with us.

Apologies for any confusion or inconvenience.

Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.

Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.

Upon further review, it appears that we did not receive a request to cancel the account. In that event, your account was automatically renewed to the monthly subscription.

However, Ownerly prides itself on understanding our customers' concerns. We have already issued a total refund of $75.58. We issued this refund in an act of good faith based on your expressed circumstances. We are unable to issue any further refunds on this account.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

SCAM

PAID FOR A REPORT ON MY HOME AFTER GOING THRU THEIR PROCESS AND TELLING ME THE REPORT WAS AVAILABLE.
THNE AFTER PAYMEN T, THEY SAYNO REPORT IS AVAIABLE.
MY HOME AS BEEN HERE FOR NEALRY 200 YEARS AND THEY HAVE NO INFO!
The repsone belowfrom Ownerly is absurd .. They ran a report on my property and told ne it was avaialble and i could access if I paid ,,,I paid and then they say there is no report ..
I will be disputing and filing a chargeback
My intial claim that this compnay os a SCAM remains

3 October 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Thomas,

Thanks for reaching out.

We do apologize for the confusion or inconvenience. The email you received with the tagline " Your Report is Ready" is just an auto response when you run an initial search from our site. However, please know that doesn't mean it is the actual report or the correct one. Most likely it is only the possible match report for the information you entered in our site.

We've located your account and we tried to replicate the search in our end, unfortunately it appears our data partners do not have a report of your address. Please know that we are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Furthermore, please be assured that your account was canceled and refunded. Details about the refund has been sent to the email address on file.

If we can provided further assistance, please contact us at support@Ownerly.com.

Rated 5 out of 5 stars

This company sucks they bill you and…

This company sucks they bill you and Bill you and Bill you and Bill you for s*** you didn't order don't go anywhere in your room

27 September 2025
ownerly.com logo

Reply from ownerly.com

Hi Victoria,

Thank you for bringing this to our attention.
I sincerely apologize for any confusion or inconvenience this may have caused.

Ownerly wants our customers to be aware of the billing prior to creating an account with us.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Moreover, I was able to locate your account using the information provided.

Rest assured, the account was already canceled and you will no longer be billed moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Seal your money.

Cancel subscription same day and have been billed twice now. Credit card company had to get involved. Rip off don't trust.

18 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Andrew,

Thank you for bringing this to our attention.

We do apologize for any confusion or inconvenience this may have caused.

Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

I was able to locate your account using the information provided. Please be assured that your account was canceled on 09/09/25 and you will not be charged moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I would rate lower if I could

I would rate lower if I could. The information was totally useless. It didn't give any information what so ever before me. Also my information was inaccurate. I would not recommend this business to anyone. It was a total waste of money.

15 September 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Dennis,

Thank you for taking the time to share your concerns with us.

I'm sorry to hear you ran into any inaccurate information in your reports.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Furthermore, please be assured that your account was canceled and refunded. The details about the refund has been sent to the email address on file.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 4 out of 5 stars

It was terrific

It was terrific.

5 September 2025
ownerly.com logo

Reply from ownerly.com

Hi Karen,

Thank you for taking the time to leave your feedback.

We’re thrilled you had a terrific experience with us!

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

They slip a charge in on you with a…

They slip a charge in on you with a hidden membership that charged $21.95 to cancel when you catch it. What a scam and I'm furious with myself for getting caught in it.

3 September 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Renee,

Thanks for reaching out and apologies for any confusion or inconvenience.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 5 out of 5 stars
ownerly.com logo

Reply from ownerly.com

Hi Frank,

Thank you for taking your time to leave a great review.

We want to ensure you that our customers are our priority and providing exceptional service is our motto.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

This is a scam

This is a scam. Cost me over $80 I will never see again. Don't use this.

27 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi John,

Thanks for reaching out and apologies for any confusion or inconvenience.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 3 out of 5 stars

The condo property I was looking for…

The condo property I was looking for information on was not available so I was not able to get any results to answer my query. I did take the opportunity to put in the address of a secondary residence while I had access and that worked fine.

13 August 2025
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.
We are sorry to hear that you weren't able to locate the information you are looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Please be assured that your account was already canceled.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Proof

those who pay the most to g and advertise the most seem crooked AF. I've seen this advertisement more that Walmart or GEICO pay attention,!!! the wicked speak the loudest!!!!

15 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marcus,

Thank you for reaching out.

Could you please elaborate on your concern so we can assist you accordingly?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 4 out of 5 stars

I used overly and the information was…

I used overly and the information was accurate. People should remember you still have to compare this information with the county records and definitely do a title search. As a professional real estate agent you can never have too much information. I found their information very useful so far. Remember always confirm and verify.

11 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Peter,

Thank you for your time leaving a great review and for trusting our service.

Rest assured that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Scam

Scam
Nothing but crap info

5 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Robbie,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

Could you please provide us with more details about the specific information that you are seeking but are unable to find?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I wanted to find the history of my…

I wanted to find the history of my home. Pfft! No history from before I owned it and nothing I didn't already know.

5 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Gail,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Their ad on TV gives the impression you…

Their ad on TV gives the impression you can get the value of your home or any address. While that maybe true, they fail to advertise there is a cost associated with this. Sorry, I do not give my credit card info to unknown sites.

3 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Jeff,
We are saddened to hear you had a negative experience with the information we have presented on our commercial. After review, the commercial does reflect that in order to obtain the information the customer is required to sign up for a membership. We do apologize for any confusion or inconvenience that may have been incurred. If you have any additional questions we would be happy to assist you. Please feel free to contact us support@ownerly.com

Rated 1 out of 5 stars

Saw their ad on TV

Saw their ad on TV. Went through all the steps and at the end they explain there is a charge. What a waste of my time. Hope they go out of business. I can get an appraisal for free. I wasted my time, don't waste yours.

29 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.

Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

We are more than happy to resolve this matter for you and looking forward to your response.

Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.

Rated 1 out of 5 stars

Do Not Do This

This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me because all but one of the homes are historical properties… built 1908-the 1920’s. Unfortunate and regrettable. I was really hoping to research the history of the places I have. Please do not waste your money here.

13 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Heather,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years.

How current the information is can also depend on how often that person interacts with these kinds of agencies. Have they filled out a change of address form? Applied for a new credit card? Recently purchased a home?

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Just wasted $5

Just wasted $5 - not a lot - but I have a 115 yr old house. I purchased it last year. Before that, a remodel with plans filed. 25 years ago, it had an addition, with plans filed. The house was at one time a doctor's office. According to Ownerly, there is ZERO information available. Not even the sale from one year ago. Nothing. In 115 years, ZERO information. POS scam site.

Since Ownerly wrote back, here's an update. Zillow has current info. How hard did your DB mgr have to struggle to access the same records? We purchased it through a Berkshire Hathaway realtor. It's not exactly a state secret. You just suck and you should get out of this business.

11 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Rick,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Seems like a scam

Seems like a scam. First it lets you search for a property, then it purposefully takes way too long to load. Then of course once the search is done they immediately prompt you to sign up and pay before showing results.

10 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Philipp,

Thank you for taking the time to share your feedback with us.
I sincerely apologize for any confusion or inconvenience this may have caused.

Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/6/subscribe?wct=b733ce-1

If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look