North Oxford MINI Reviews 

175
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... See more

Rated 5 out of 5 stars

Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.

Company replied

Rated 5 out of 5 stars

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... See more

Company replied

Rated 5 out of 5 stars

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... See more

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4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.7

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(175)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Ricky makes a decent brew

I bought a car from Mini North Oxford, I dealt with Ricky who was fantastic. Answered every question I had quickly and made the whole process stress free, was honest about the purchase and was not pushy.

26 September 2025
Unprompted review
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Reply from North Oxford MINI

Hello Richard, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Ricky provided a fantastic experience for you.

Rated 5 out of 5 stars

Great service

Great service. Would thoroughly recommend for buying a car and then servicing and maintenance.

24 September 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for taking the time to share your wonderful review, Katherine!

Rated 5 out of 5 stars

Seamless from start to finish

My much loved Mini convertible was bought by North Oxford Mini via CarWow. Pete Jackson, the Group Buyer was extremely courteous from the get go, there was no waiting around on any information, everything was explained to me, the whole process was seamless from the point of sale to the car being collected from Scotland only 48hrs later. Couldn’t have been an easier experience, absolutely first class!

18 September 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your lovely review Sharon. We're thrilled to hear that Pete made the process of selling your car such a positive experience. Thank you for sharing your feedback.

Rated 1 out of 5 stars

Back wiper

Further to my experience at Mini with my back wiper my purchase of a back wiper arm 7.99 from Amazon has now been fitted by a friend and works no problem at all. It’s a shame I can’t put a video of it on here working would why on earth could Mini of Nott just ordered me a back wiper arm and actually tested the motor like they said they did to check it was going round and then I would’ve probably ordered the wiper arm from them
What I most angry about is the fact that they told my husband it may be the motor as if it had been tested which was impossible as the keys were in my handbag in the showroom. I will be contacting Mini complaints about this.

12 September 2025
Unprompted review
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Reply from North Oxford MINI

Hello Julie, thank you for taking the time to share your experience. The estimate provided was a worst-case scenario, intended to give guidance until a full inspection could confirm exactly what was needed. No work would have gone ahead without your agreement. We always aim to provide clear, transparent advice and the best solution for your MINI, and we’re genuinely sorry to hear this fell short of your expectations.

Rated 5 out of 5 stars

The guy we dealt with was Darren Peck

The guy we dealt with was Darren Peck
Who went the extra mile to get us what we wanted and helped us sell our trade in vehicle in order to get the best price.
Darren spent a long time showing all the set ups and downloaded the mini app and explained everything to us.
All round service was excellent and I would recommend the garage to all our friends. Score 10 plus.

22 August 2025
Unprompted review
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Reply from North Oxford MINI

Hello David, thank you for taking the time to share your fantastic five-star review! We're glad Darren provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Excellent service when selling my mini

My used Mini was bought by the dealership and handled painlessly, efficiently and professionally by the Group buyer Pete Jackson. I would happily recommend the dealership.

29 July 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your lovely review Robert. We're thrilled to hear that Pete made the process of selling your car such a positive experience. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Fantastic service!

The whole team at North Oxford Mini were fantastic! Isabelle was so helpful from start to finish and made me feel like a valued customer. She talked me through my new agreement throughly, she also showed me all the gadgets on the car, she helped me setup the mini app and she made sure my new mini clubman was spotless for collection. Thank you so much again Isabelle and the team!

3 July 2025
Unprompted review
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Reply from North Oxford MINI

Thankyou so much for your wonderful review Thomas. We are so pleased that Isabelle provided brilliant customer service and delivered a positive experience for you. Wishing you many happy driving miles in your new MINI, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

A great bunch of guys.

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his absence, held our hands throughout the process, and have given us full support after we actually took the bull by the horns and DROVE the car away alone! We are so grateful, and couldn't recommend them highly enough.

15 May 2025
Unprompted review
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Reply from North Oxford MINI

Thank you so much for your lovely review! We’re thrilled to hear that Rhys (and Ricky!) made the experience enjoyable and reassuring from start to finish. It’s always a pleasure to help guide customers through the exciting journey of getting into a new MINI. We hope you're loving every mile in your new Countryman, and we really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

One of the best dealerships I have come…

One of the best dealerships I have come across.
Always helpful.
Nothing is ever to much trouble.
You really do feel customer service is at its best when you see them.

24 May 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your fantastic feedback Tony. We appreciate you taking the time to share your experience and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

A Pleasant Car Purchasing Experience

Really helpful sales staff who knew their products. Comfortable, modern show room with good facilities. Choosing and purchasing our new car was made easy.

19 April 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your fantastic feedback and for taking the time to share your experience.

Rated 5 out of 5 stars

Via Motorway North Oxford Mini (Pete…

Via Motorway North Oxford Mini (Pete Jackson) offered a very fair price for my late wife's Mini and the sale went through without any problems at all. Shame I didn't know (couldn't know) beforehand of Pete's potential interest - we could have cut out the broker!
Pete was totally honest and straightforward and delivered promptly all that he promised.

7 May 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your fantastic feedback and for taking the time to share your experience.

Rated 5 out of 5 stars

My very first visit to North Oxford…mini

My very first visit to North Oxford Mini where I was shown around the showroom and felt a valued future customer. The follow up experience were great and Darren at North Oxford looked after every aspect of my journey to creating my mini. Would highly recommend the garage, nothing was to much trouble. I do love my mini.

8 February 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for sharing your first experience with us Bruce! We're so pleased to hear you felt valued from the start and that Darren made your MINI journey so special. It’s wonderful to know you're loving your MINI – we hope it brings you many happy miles!

Rated 5 out of 5 stars

Always excellent service

I have been a customer of North Oxford Mini for over 14 years having purchased 3 Minis and had 4 Minis serviced by them. The customer experience has always been outstanding with all staff that I have had contact with over the years. We recently bought a Mini Countryman and the whole process managed by Ricky Clarke was faultless, thoroughly professional and friendly. Iwould definitely recommend this dealership to anyone.

22 April 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for your loyalty over the past 14 years! We're so pleased to hear Ricky made your recent MINI Countryman purchase a smooth and enjoyable experience. We truly appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

Our experience was outstanding

Our experience was outstanding. Thank you so much to Scott who made the entire process so easy and very enjoyable! Extremely helpful and overall an amazing individual to guide us with our new mini. Could not recommend him and the entire North Oxford dealership enough!!

18 April 2025
Unprompted review
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Reply from North Oxford MINI

Hi Elizabeth, thank you so much for your glowing review. We’re delighted you had a great experience at North Oxford MINI, and that Scott was able to assist you! Enjoy every mile in your new MINI.

Rated 5 out of 5 stars

Bought a Brand New Mini for a family…

Bought a Brand New Mini for a family member, great service, lovely facilities and amazing communication! Ricky Clarke looked after us, he really knows his stuff and gave us a fabulous handover!

5 April 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for the fantastic review James. We’re thrilled we could help your family member find their perfect MINI, and it's great to hear Ricky made the experience so positive!

Rated 5 out of 5 stars

10/10 experience!

I needed a car quick and north Oxford mini delivered! I saw the car I really liked on the Friday night! By Sunday I had signed and sealed the deal. Darren was an absolute star from start to finish. He helped me on each step of what to do and gave me regular updates and pictures of my new little mini! 10/10 experience.

22 March 2025
Unprompted review
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Reply from North Oxford MINI

Thank you for the fantastic feedback, Scarlett. We're so glad we could help you find your perfect MINI so quickly. It’s great to hear Darren made the whole process smooth with regular updates. Enjoy every mile in your new MINI!

Rated 5 out of 5 stars

Excellent service all round.

Saw lovely Mini Cooper on Sunday,reserved the car with Rhys immediately, a video of the car was sent to me the same day with a full accurate description, car was delivered the following Friday. Absolutely beautiful condition, totally as described ,Rhys led me through the buying procedure quickly and efficiently, no pressure just good honest SERVICE ,thoroughly recommend. 

21 February 2025
Unprompted review
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Reply from North Oxford MINI

Thank you so much for your fantastic feedback Graham! We're delighted to hear that your experience with Rhys was smooth, transparent, and pressure-free. Enjoy your beautiful MINI, and if you ever need anything, we're always here to help. Happy driving!

Rated 5 out of 5 stars

Excellent service from start to pick up

From seeing the Mini on the website and first speaking to Rhys, my experience of buying my new car was seamless! Car paperwork was organised and car beautifully cleaned. Thanks so much, Rhys. Really appreciate your help.

7 November 2024
Unprompted review
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Reply from North Oxford MINI

Hello, thank you for taking the time to share your fantastic five-star review! We're glad Rhys provided brilliant customer service and delivered a positive experience. We hope you are enjoying your new purchase.

Rated 5 out of 5 stars

Ifte was very helpful

Ifte was very, very helpful.
Would highly recommend the company.

28 October 2024
Unprompted review
North Oxford MINI logo

Reply from North Oxford MINI

Hello Ian, thank you so much for your review! We look forward to welcoming you back to North Oxford MINI in the future.

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