Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... See more
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Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.
Company replied
Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... See more
Company replied
Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... See more
Company replied
4.7
Excellent
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good service
Very good service, just bought a use Cooper from Ricky Clarke, no pressure very helpful as we're all the staff we spoke to. Don't usually do reviews but they definitely go the extra mile. Thanks again. Joe and Debbie
29 November 2023
Unprompted review
Reply from North Oxford MINI
Hi Joe and Debbie- thanks so much for taking the time to leave us a review. Ricky will be pleased to hear that your experience was a positive one. Wishing you many happy driving miles in your new MINI. We look forward to welcoming you back to North Oxford MINI in the future!
Wonderful service from James Eagle on…
Wonderful service from James Eagle on our new Mini Cooper! He couldn’t have done enough for us and went out of his way to make us feel comfortable.
6 November 2023
Unprompted review
Reply from North Oxford MINI
Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!
Excellent Customer Service
Great customer service, thank you to James. No pressure, very knowledgeable and a really professional, polite and efficient service. From start to finish everything was explained and all queries fully answered. Once again James many thanks for my lovely Mini.
19 October 2023
Unprompted review
Reply from North Oxford MINI
Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!
The perfect car buying experience!
The most relaxed and enjoyable car purchase we have ever made. Not a pushy salesman in site just an incredibly knowledgeable team who went out of their way to make the experience as easy and informative as possible. Nothing was too much trouble, everything was explained in detail and we ended up with an immaculate mini confident in the knowledge that should we have any further questions they are on hand post sale. We can not rate them highly enough. Thank you James.
29 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave a fantastic five-star review. It's great to hear James and the team provided great service and delivered a positive experience for you. Thank you for your review and we hope you enjoy your new purchase!
Great service and great car
Great service and great car, it’s why I only buy MINIs! North Oxford MINI have been excellent and Ricky has gone out of his way to secure the car I wanted – Thank you.”
3 October 2023
Unprompted review
Reply from North Oxford MINI
Hi Nick, thank you for taking the time to leave us a fantastic five-star review. We appreciate your feedback and look forward to welcoming you back in the future!
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish.
Rhys was extremely helpful and informative all the way through my purchase. So thorough and he certainly knows his business.
Amanda and Chris Palmer
30 September 2023
Unprompted review
Reply from North Oxford MINI
Hi Amanda and Chris, thank you for taking the time to leave a fantastic five star review. It's great to hear Rhys provided great service and delivered a positive experience for you. We hope you enjoy your new purchase!
Thanks very much Ricky
Thanks very much Ricky , 5* service and the third mini we have had! Smooth from start to purchase , a pleasure to order from .
29 September 2023
Unprompted review
Reply from North Oxford MINI
Hi Fiona, thank you for taking the time to leave a fantastic five star review. It's great to hear Ricky provided great service and delivered a positive experience for you. We hope you enjoy your new purchase and thank you for your continued loyalty!
No pressure - just great!
We could not be happier with the service and advice we received from James at Oxford Mini. He explained everything clearly and made buying my Mini Cooper so easy. Thanks again James.
23 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave a fantastic five star review. It's great to hear James provided great customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
As always top quality and professional…
As always top quality and professional service from Rich , Luke and the rest of the team.
Always come here for any work done to both our minis - just had MOT and brake service for a very reasonable price. Highly recommended
19 September 2023
Unprompted review
Reply from North Oxford MINI
Hi James, thank you for taking the time to leave a fantastic five star review. It's great to hear the team provided great service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Great in every way
Both Ricky and the Dealership are second to none and I would wholeheartedly recommend to anyone interestedd in buying a mini. First class service thank you so much
14 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Ricky and the team. Thank you for your business!
Bought a new to me mini clubman
Bought a new to me mini clubman. Rhys was very knowledgable and answered all our questions, nothing was too much trouble.
Have just been in to collect my mini and the change over went very smoothly, with a detailed presentation of the workings of the mini. Could not have been happier with the way this purchase went.
Thank you Rhys you are an asset to the company.
14 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Rhys. Thank you for your business!
Amazing Service
Amazing Service - Rhys was really helpful and made the Car buying experience easy and enjoyable.
Ben was also really helpful and answered and questions I had in Rhys’ absence.
9 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
I picked my new Mini Countryman up last…
I picked my new Mini Countryman up last Friday am really pleased with it . Rhys was the salesman we dealt with and was excellent in every way . He kept us informed every week to let us know what stage we were at . This is the second mini he has sold me and I will definitely deal with him again . Thanks Rhys 😊
1 September 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
Always friendly
Always friendly, helpful, polite and very competent
I simply won’t go anywhere else!
16 March 2023
Unprompted review
Reply from North Oxford MINI
Hi Andrew, thank you for taking the time to leave us a fantastic five star review! We look forward to welcoming you back in the future.
New car excitement
From deciding to place an order for a new countryman to the handover 5 months later, the help and enthusiasm from everyone at the garage, especially Darren Peck, has been fantastic.
Brilliant experience and would recommend them every time.
21 July 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Darren provided brilliant customer service and delivered a positive experience for you. We appreciate your feedback and look forward to welcoming you back in the future!
North oxford Mini would highly recommend.
North oxford Mini have been amazing Darren in Parts has been fantastic, great customer service with all the help he has given me sorting and pricing my parts. I would highly recommend Long Hanborough Oxford Mini.
9 June 2023
Unprompted review
Reply from North Oxford MINI
Hi Nicholas, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Darren provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
North oxford mini - Rhys
Brought a second hand mini from north oxford mini with Rhys. The whole experience was super easy, very relaxed and we felt very happy with the service that Rhys provided. Would 100% recommend north oxford mini and specifically Rhys.
4 June 2023
Unprompted review
Reply from North Oxford MINI
Hi Ella, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys has consistently provided brilliant customer service and delivered a positive experience. We appreciate your feedback and would like to thank you for your continued loyalty. We look forward to welcoming you back in the future!
5* Service
We collected our new Mini from North Oxford Mini Garage on 20th May. Rhys looked after us from ordering through to delivery, keeping us informed throughout the process. This being our 3rd mini purchased from them we have always found the whole team to be customer focused and friendly.
20 May 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys has consistently provided brilliant customer service and delivered a positive experience. We appreciate your feedback and would like to thank you for your continued loyalty. We look forward to welcoming you back in the future!
Great service and knowledgable staff
We bought our mini this afternoon and Katie was excellent. Knowledgable and clear help when viewing the car, and efficient in sorting the paperwork afterwards.
18 May 2023
Unprompted review
Reply from North Oxford MINI
Hi Clare, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Katie provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
Today I collected my 4th mini from…
Today I collected my 4th mini from Ricky. The process of him sourcing me a car to my exact specification, to the viewing and patience of me making my mind up has been brilliant. From start to finish his knowledge and professionalism has been second to none. Ricky has been the reason I have continued to purchase my cars from this dealership. However, I would add that all staff make you feel very welcome and the coffee is very good !!
16 May 2023
Unprompted review
Reply from North Oxford MINI
Hi Lizzie, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Ricky always provides brilliant customer service and consistently delivers a positive experience. Thank you for your continued loyalty and look forward to welcoming you back in the future!
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