North Oxford MINI Reviews 

I needed to get my Mini in for a recall service but using their advertised number (01865 319 099) was a complete failure. You first get a woman's voice telling you they're going to record, and then a man's voice with options. No matter which option I chose, the line rang and rang. This happened over several attempts in the last two weeks so it wasn't just the Bank Holiday weekends. I finally got through to the sales team line, then went several rounds of non-stop ringing, then a receptionist, and finally the service department. Please, North Oxford Mini, fix this!

Great service highly recommend this dealership

We collected a new Mini Cooper S last weekend, and the whole process from start to finish was a real pleasure. Darren and Rhys really looked after us – no pushy sales techniques, just great service and a clear desire to look after their customers. A great deal (on both the new Mini and the car we were trading in), speedy responses to email queries, fantastic hand-over experience. Thoroughly recommended (and the car’s amazing too!).

Today I collected my new Mini Cooper,
The service I received from Rhys was excellent from start to finish,
Rhys kept me up to date throughout the whole process,was very helpful, kind and understanding, helping me get exactly the right car for me,
I would highly recommend.

We picked up our approved used JCW yesterday . The whole customer experience was exceptional. Rhys was professional and yet personable throughout the purchase, listened and provided super service. The purchase, negotiation and handover was completely painless. He paid particular attention to my wife’s concerns about driving in the U.K. in comparison to her life long experience of driving in Ukraine
. Thanks again

We purchased our approved used countryman mini from North Oxford Mini. Rhys made the entire experience easy and comfortable, really honest and would highly recommend. What’s great is his approach to customers and positiveness. Thanks too to Ben for his input and help. 5star service BS & SW 22.03.2023

Thanks so much to Emily Thomas for being super kind and patient and taking the time to answer our questions and help me work thru all the choices.

This is the second MINI I've purchased and the second with Emily's help.

I find the process of buying a car quite scary because there are lots of questions and forms and it's a huge amount of money, but Emily is really happy for me to go at my own pace and to her credit, it's resulted in 2 car purchases in 3 years and we couldn't be happier.

I'm very happy to recommend Emily to anyone who's considering buying a MINI

I have just sold my Mini to North Oxford BMW and they made it such an easy and trusting experience. Roger collected and i had payment in my account before they left. Both of the guys collecting were very helpful, many thanks

BMW north Oxford bought our mini from us via Carwow. Communication started as soon as the sale was agreed and continued every step of the way until they collected the car. The whole process was smooth and painless and one that I can’t fault.

Great Dealership and great people.

Would highly recommend Oxford Mini. They set a high standard for dealership customer service.

Just received our brand new mini... They made the entire process very easy and clear, the waiting time was 6 months from the point when we placed the order... It's a while, but everything has been done inside of the deadlines! Honestly we received one week before than expected;)

Just sold our JCW clubman to North Oxford mini and the process has been effortless.
Darren Kench has been very professional and kept us up to date through the whole process and a big thank you to Roger who arrived to collect the car despite the weather, Roger was polite and again kept us updated through the physical handover.
Would most certainly recommend and would use again if the opportunity arises.

Katie was friendly, knowledgeable and professional. My purchase was straightforward and quick and she went the extra mile to ensure that everything went smoothly. This is my first experience here and I shall be back for all servicing and advice in the future. The waiting area was spacious and so waiting for a service or MOT would ensure overall comfort and Wi-Fi on IPhone was excellent. So overall a 5* experience for me!

Excellent, friendly, welcoming, knowledgeable, informative, efficient team!

Really helpful team at North Oxford Mini. Sean in the Service Team was exceptionally patient and kept my repair moving with plenty of updates. This is the 2nd time I have used them, and I will do so again.

Really helpful customer service when we purchased a new car. James kept us informed at every stage and the whole process was really smooth. Great that it only took 6 weeks to get the vehicle.

Rhys kept me updated weekly on where my new mini was in the production process. The handover was smooth and helpful.

Very good experience with thanks to Rhys Lines who helped me get a Mini very quickly and easily.
Would definitely recommend!

My family and I had just relocated to the UK from the US and needed to buy a car asap. After visiting a few dealerships in the area, we finally landed at Oxford MINI. Rhys helped give us exactly what we were looking for within our budget. He wasn't pushy and made the process extremely easy when buying our first MINI. I would recommend this dealership and ask for Rhys!!

Decided to buy a Mini and saw a car online. Sent in a question online … and then decided to go visit first thing on a Sunday morning. First person we met was Rhys. When we explained what we’d done he said “I’ve just got your email” - that was reassuring insomuch as the tech worked!

Rhys showed us the car we’d seen, also took us round a couple of others and explained everything really clearly.

What we particularly liked was his un-pushy, very natural sales approach. He gave us so much information, but let us make the decisions without feeling hassled or rushed.

We purchased the car with pick up at the end of the following week. Rhys told us what would happen and everything fell into place exactly as he’d described.

Great all-round experience and cannot compliment Rhys and the dealership enough.