Oxford Online Pharmacy  Reviews 

34,233
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency of the ordering process and the helpfulness of the staff. Many people appreciate the fast and reliable delivery, often receiving well-packaged products quickly and at competitive prices. The reordering system is also found to be straightforward, retaining previous information for convenience and contributing to a smooth, professional experience. However, some people mentioned experiencing delays in order processing and delivery, with items occasionally taking longer than expected or not arriving as scheduled.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the... See more

Order

Customers had positive experiences with order, praising the straightforward and easy ordering process, with... See more

Product

Clients share positive opinions on product, with many reviewers reporting that the products work effectively,... See more

Price

Customers consistently note positive experiences with price, with many reviewers praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Medication arrived with 24hrs of order. I cannot fault Oxford Online Pharmacy nor their delivery partner Royal Mail in any way. Superb service at lowest cost. This has been the case with every... See more

Company replied

Rated 5 out of 5 stars

Investigated online and these guys came out the best. Only criticism is that photo instructions could be clearer, I.e. need to hold a piece of paper up with the date on, not to take yourself, wear tig... See more

Rated 5 out of 5 stars

Questionnaire is needed so make sure you fill it in with as much info to help the pharmacist help you. Cost is very competitive and beats others whom offer cheaper pricing but the amount is significan... See more

Rated 5 out of 5 stars

First time ordering and item was well packaged , SUPER FAST DELIVERY, very impressed. Great service, and kept updated about delivery. Highly recommend this Pharmacy. Thank you so much , will order... See more

Company replied


Company details

  1. #36 of 114 best companies in Online Pharmacy
  2. #10 of 17 best companies in Chemist
  3. #14 of 36 best companies in Online Prescription Medication Vendor
  4. #41 of 108 best companies in Pharmacy
  5. #25 of 71 best companies in Weight-Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34k reviews

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4.7

All reviews

(34,233)

5,236 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle free sign up & quick delivery

Hassle free sign up, much easier than other providers! Quick turnaround on medication too. Thank you!

6 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It's great to know our fast delivery helped you get what you needed on time. We appreciate your feedback!

Rated 5 out of 5 stars

Always easy to re order and get…

Always easy to re order and get approved for a repeat prescription fast shipping.

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We've worked hard to make our platform user-friendly - we're glad it worked well for you.

Rated 5 out of 5 stars

Excellent quality product with fast…

Excellent quality product with fast service and great communication. Highly recommend.

6 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you so much! We're glad you had a smooth and pleasant experience with our team.

Rated 3 out of 5 stars

Interface and delivery are great; but OOP always require photos with a date held up on paper... adds a lot of extra work for what should be a straightforward repeat prescription.

As title.

Interface and delivery are great; but OOP always require photos with a date held up on paper... adds a lot of extra work for what should be a straightforward repeat prescription.

6 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for your comments, we value your perspective.

Rated 5 out of 5 stars

Fast delivery and good communication

Fast delivery and good communication, along with great price, what more could you wish for.

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thanks for noticing! Our team is always working to get medications out fast and efficiently – glad it reached you quickly.

Rated 5 out of 5 stars

5* recommended

I recently used Oxford Online Pharmacy for my treatment and the experience was genuinely excellent. The patient care was outstanding; the team were thorough, reassuring, and clearly focused on making sure I received the right treatment with proper guidance.

Delivery was super quick, the ordering process was simple and discreet, and the whole service felt smooth from start to finish. It’s rare to find an online pharmacy that combines efficiency with such a strong patient‑first approach, but Oxford Online Pharmacy really delivered.

I’m looking forward to seeing the results of my treatment and want to thank the whole team for their support. I’d happily recommend their services and will definitely use them again in the future.

15 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We work hard to ensure prompt delivery and we're happy to hear it made a difference for you.

Rated 5 out of 5 stars

Great service

Great service, very easy to order and professional service

6 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're delighted that the ordering process was straightforward for you. Your feedback encourages us to keep it that way!

Rated 5 out of 5 stars

Ease of ordering & fast delivery

Ease of ordering & fast delivery.

Integrates well with NHS system so the GP knows what's going on.

Trust in their service.

17 June 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for your kind words! We know how important timely delivery is, and we're thrilled to hear your order arrived quickly.

Rated 5 out of 5 stars

I'm glad to share that the medications…

I'm glad to share that the medications I ordered are really effective, and I can see the positive results. It feels great knowing that everything was worth it—quick delivery and good value for the money. Thanks a lot!

15 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so pleased to hear that ordering was easy! A hassle-free process is what we strive to provide.

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