Oxygen Concentrator Store Reviews 

11,388
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, professional, and helpful, guiding them to suitable products and providing excellent customer service. Many appreciate the prompt and efficient delivery, noting products arrived quickly and were well-packaged. Reviewers are very satisfied with product quality and performance, often finding them quiet, lightweight, and effective for their needs. However, some customers noted products occasionally arrived not working or developed issues shortly after purchase, with concerns about oxygen purity. Others felt certain units were louder than expected, heavier than previous models, or lacked anticipated accessories.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed help with getting a backup oxygen concentrator plus sending our current home oxygen concentrator in for repairs. (We have a mobile unit to keep the oxygen flowing, it just isn’t designed for... See more

Company replied

Rated 5 out of 5 stars

Jake helped with my purchase. He was extremely helpful with figuring out exactly what. I needed and what would work for me. It was very important that I get a model that was light weight. Jake patient... See more

Rated 5 out of 5 stars

Had my previous O2 Concentrator, fail after 8 years of us. Contacted American Medical, and worked with Cami Lummus. She was just exceptional in getting me a new one. We found it, quite loud in it... See more

Company replied

Rated 5 out of 5 stars

After researching units I sent an inquiry to Oxogen Concentration Store to get pricing. This was done early evening on a Saturday. Jake K called me about 15 minutes later and we went through different... See more

Company replied


Company details

  1. Oxygen equipment supplier
  2. Hospital equipment and supplies store
  3. Local Medical Service
  4. Medical Equipment Supplier
  5. Medical supply store
  6. Mobility equipment supplier

About Oxygen Concentrator Store

Written by the company

Oxygen Concentrator Store from American Medical Sales and Rentals
Oxygen Concentrator Store
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.

View Top Categories:

Portable Oxygen Concentrators
Home Oxygen Concentrators
Used Oxygen Concentrators

Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(11,388)

2,065 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake’s exceptional help!!!

Jake helped with my purchase. He was extremely helpful with figuring out exactly what. I needed and what would work for me. It was very important that I get a model that was light weight. Jake patiently helped with all the questions I had and I appreciated his guidance. The delivery was faster than expected, and was kept informed of any changes,Thank you

3 July 2026
Rated 5 out of 5 stars

More than satisfied.

The Oxygen Concentrator Store verified my O2 prescription with my physician without my involvement. The ordering process was quick and easy. I'm very happy with the product and it's accessories. The stores representative who assisted me was wonderful.

2 July 2026
Rated 5 out of 5 stars

Colton Smith

I had the privilege of dealing with Colton Smith. He was amazing every step of the way, telling me what he information he needed, which I obtained and sent to him right away. We had the concentrator in two days. He was absolutely amazing.

30 June 2026
Rated 5 out of 5 stars

Qualified and friendly people!

John was able to get to the heart of my issue by letting me know about turning in the receipt to my insurance. I honestly had never thought of that.

He was also determined to help me, but not in a pushy was.

Then, when I got to the store, John was out and Drew helped me. He answered my questions and was very helpful getting me set up.

The receptionist was also helpful and made sure we were taken care of.

1 July 2026
Rated 5 out of 5 stars

Audrey Muriel was my sales associate

Audrey Muriel was my sales associate. She was very helpful in answering all of my questions and concerns. She kept in touch with phone calls and assisted me on line with the web site to view information about my oxygen concentrator. She provided guidance regarding the number and battery sizes that I would need and even checked with the airlines to make sure that I would be in compliance for my planned trip. I am very pleased with my purchase, pricing and the customer service that I received.
Leilani Goudeau

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered this for my mother

I ordered this for my mother. I knew nothing about it. The representative was so thorough and easy to understand and when they didn't even have what I needed a bigger case for it they referred me to somebody who does. People just don't do that anymore. But he made sure my mother didn't struggle trying to get the bigger unit in and out of the smaller case even if that meant giving business to someone else.

23 June 2026

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