Ozanda Reviews 171

This company is a SCAM. Why is no ZERO star? I placed an online order a week ago. No delivery, no update, and no communication. I followed up with an enquiry email. Again no response at all. I finally gave them a call today. A guy can't simply answer the question when my order will be delivered. All I want is a date that he couldn't give. He kept talking B*s*t with me. This guy just doesn't understand the way of doing business in Australia. How pathetic! AVOID

Poor communication with no product. Paypal dispute lodged and received full refund.

Received on time

Product is awesome, is exactly what you advertise. Great price great product. Just improve the freight company for more precise delivery

Great products along with a fantastic service

Unique tooling and fast delivery service.

I purchased the product online, received a receipt that the order had been processed and picked it up from Box Hill within 1 hour. Fantastic!

Did not receive an email with confirmation of purchase or any delivery notification or updated. Visited the website after a week and contact form bounced back and the phone number did not ring through to the customer service team. However, after I sent through an email, within 48 hours an email notification was sent through with the item ready for delivery. Whilst it was rectified, and the product was received, the delay and poor communication in between was not satisfactory.

Good product

I tried to return this bike when it was 1 month old, did not get a reply. I emailed again next month, same thing. Now your saying it's out of warranty. I will engage a lawyer.
Will never buy from you again

everything arrived as indicated .
i made a mistake by not looking at the size so unfortunately they were the wrong size.

but that was not your fault

Great value
Good quality
Fast delivery

SCAM. AVOID AT ALL COST.
I have order a fluid cylinder for the trailer. Since the order was placed for 2 weeks without confirmation or shipping update. I emailed them and no response. I called them up and same thing happened. Then I messaged them to tell them that I will report it to Paypal (luckily I paid by Paypal) then they immidiately refunded it.
WASTE TIME!!!

you shipped it twice and its still in melbourne

I had a question on delivery of an article that I had ordered and the staff went out of their way to asist me. They went above and beyond to assist me. My opinion of the staff and company was increased by their efforts to help.

Only received some of my order

Well presented advertising and shipping

Purchased from this site, all went well until I needed to return 1 item as I ended up not requiring it. Numerous emails and attempted phones to no avail.
Emails now bouncing back and still no contact with them 3 weeks on.
Given up on money back guarantee
Scam

I found Ozanda by accident when searching for weld on hinges. They had exactly what I wanted and shipping time was better than expected. I now have their site book marked for other products I require in the future.