Packhelp has quality boxes we use for our products which are delivered fast and are always consistent and cleanly cut. If you need a good product box or custom job, they are an excellent choice.
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've rarely received customer support as fast and reliable as this. I had already entered the wrong shipping address, and Packhelp had already generated the shipping label. However, within a few hours... See more
Company replied
I've been using Packhelp to supply my subscription boxes since 2019. Always been very happy with the service, communication and quality of the product - which is why I haven't ever considered switchin... See more
Company replied
I am very happy with my experience with Packhelp. The packaging is beautiful, feels very high quality, and exceeded my expectations. The customer service is outstanding. Wanessa always replies ve... See more
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Company details
Written by the company
At Packhelp we make it super easy for anyone to order fully custom-branded packaging for e-commerce, retail and agencies. It takes less than 5 minutes to design your own packaging in our online web-app. The minimum order we serve is just 30 pieces and we deliver them within 14 days. Thanks to our app & process automation you don’t need to be a designer or print specialist, we make the whole process easy and seamless.
Contact info
90 York Way, N1 9AG, London, United Kingdom
- hello@packhelp.com
- www.packhelp.co.uk
4.6
Excellent
780 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Best service!
9 November 2023
Natalia supported us through our order…
Natalia supported us through our order of 15,000 units and all went smoothly! Will be back :)
6 November 2023
Great items!
Great items! - look really good. The only down side was the shipping time, the items arrived later than scheduled. Aside from that, Monika was a great communicator throughout the process and provided excellent customer service
30 October 2023
Terrible quality and late
It arrived later than the estimated time, had to wait a month to arrive between it was a small print job. Furthermore the quality is just straight forward rubbish. The box is not white rather grey and the the print is very poor quality.
4 October 2023
Great company
Great company, been working with Packhelp for just over two years. They provide excellent service, good turnaround and fantastic products. Love the customisable, will continue to use their service for my business.
23 October 2023
Well done!
Everything was not only completed promptly but also exceptionally well. We received top-notch service from Angelina.
30 October 2023
Product arrived on time and to the…
Product arrived on time and to the quality I expected. Was pleased with the result.
28 September 2023
Great way to brand your business.
We love the fact we finally got round to getting our logo on tape as its taken us a while to sit down and do it.
The ordereing process was good and delivery time scale was ok I was worried that tape wouldnt be as good as scotch tape but it is sticky.
I think though what its being printed on to could have been thicker.
21 September 2023
Really good communication and product!
16 October 2023
Great and fast service!
13 September 2023
An easy to use website and fast…
An easy to use website and fast communication, plus the final packaging is great
12 September 2023
Great experience overall 💯
The team were responsive, knowledgeable and supportive throughout whole process, and the finished product was exactly what I ordered. A great experience overall, would highly recommend!
28 September 2023
Scammed me
Scammed me, order number: R430426674
I ordered over a month ago, still no order has been received despite paying extra for fast shipping.
No contact number available, just a fake London number that routes to an unsecured loan company?
Therefore I am convinced this is a scam operation. Haven't been contact nor can contact anyone, hopefully no one else gets scammed because I'm now down over £100 due to these criminals
25 August 2023
Unprompted review
Great experience as usual!
As usual, seamless process from start to finish. DTP team helps us refine our design, Natalia was brilliant as usual coordinating production and even getting it ahead of schedule, and quality on delivery was very good. Always a pleasure to work with Packhelp and would highly recommend!
14 September 2023
Super Stars
Always helpful, friendly and willing to go the extra mile. Everyone I have dealt with at Packhelp has been pleasure. Thank you for everything.
5 September 2023
Reply from Packhelp
We are happy to hear it, Joe!
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