Paintseal Direct Reviews 

360
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness in protecting vehicles, making cleaning significantly easier and maintaining a like-new appearance. The service is frequently highlighted as excellent, with many appreciating the professionalism and efficiency of the staff. Reviewers often mention the helpfulness and politeness of the team, noting their attention to detail and clear communication throughout the process. However, some people were dissatisfied with the application of the product, reporting issues like masking tape residue and cracks on surfaces, which suggested incomplete or incorrect treatment.

What people talk about most

Product

Consumers find the product to be highly effective, with many reviewers praising its ability to protect... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Second time I have used Paintseal Direct. Brilliant service, our 2017 Coachman looks like its just out of the showroom. Even the guy applying the second coating could not believe the condition. Brilli... See more

Company replied

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more


Company details

  1. #10 of 20 best companies in Caravan Supply Shop

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(360)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went with the flow

Difficult to comment as the coating was applied at the dealer. There were some timing issues that meant applying the coating probably had less time than planned but everything was sorted. Now we’ll see how the coating works in the coming years.

3 June 2025
Rated 5 out of 5 stars

We purchased our new van the early part…

We purchased our new van the early part of this year. it was then sited on a seasonal pitch. Our neighbour in the next caravan told us about Paint Seal so I looked into it and was impressed with the presentation of their product, Gen-3 Glasscoat protection.
We arranged a date to have it applied at our caravan site but the application is weather dependent so had to arrange another date. Which wasn't a problem for us or Paint Seal.
Marcus was the technician who turned up and bang on the time arranged. It took him about 3 and a half hours to complete including the roof. Then he treated all the seating inside the van. When finished every bit of our van was sparkling. Marcus did a fantastic job and also left us a complimentary after care kit.
From the initial enquiry to the end result very very impressed. Thank you Paint Seal
Note: Our caravan dealer should have offered us this option before the handover but didnt

11 June 2025
Rated 5 out of 5 stars

very difficult to review something like…

very difficult to review something like a product designed to make cleaning easier and protect paintwork over a long time when they want a review soon after purchase.
The application went well at the time specified.l

10 June 2025
Rated 5 out of 5 stars

A very satisfied return customer!

Paint seal applied carefully and thoroughly by experienced operative who was happy to answer my questions and who fully demonstrated his enthusiasm for the treatment. He informed me when he would arrive and came on time. A wonderful shiny smooth finish.

3 June 2025
Rated 5 out of 5 stars

First class from start to finish.

Great communication from the company. Technician who applied the coating was friendly, professional m, knowledgeable and very efficient.
Van looks immaculate and most importantly the bird mess just sponges off…even when dried on. Well worth the investment, especially with the five year guarantee. Can’t recommend highly enough.

20 May 2025
Rated 5 out of 5 stars

Just WOW! What a company!

Had these guys (Callum & Mark) to do some really intricate Rhino lining work on our RV and to say we were treated brilliantly from start to finish would be a huge understatement! The two guys could not have been more friendly, professional and very good at what they do. Having used various companies to do work on our RV and being less than satisfied, I have to say the experience we had at Paintseal Direct has been nothing short of excellent! 5* is really not enough and whilst you’re waiting to have work done be sure to check out the car dealership! Thanks Callum / Mark for your work and for the real care you took in working on our pride and joy. Highly recommended!!

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. The coating was applied at my home, with good comms from the installing technician. No issues at all, I am a returning customer, as this was about my third or fourth caravan to have Paintseal applied. Strongly recommended.

13 May 2025
Rated 5 out of 5 stars

Very pleased customer!

From my call to the office, through to the application of the product, I was met with courtesy, friendlies and professionalism. The paperwork was processed and sent through with the 5 year warranty. I used them before on our previous caravan and would highly recommend them.

29 April 2025
Rated 5 out of 5 stars

Quality Service

Quality Service. very experienced operative, happy with attention to detail, pleased with the finish, obviously not sure if if the product will last as per Guarantee but very happy at the moment.

1 May 2025
Rated 5 out of 5 stars

Fantastic service

They did exactly what we asked which included no sticker on van and the job was a fantastic result worth every penny hassle free and done at dealership before we took delivery all organised by Lisa wonderful thank you so much

29 April 2025
Rated 5 out of 5 stars

Excellent service

After several years of motorhoming, cleaning and polishing was becoming more difficult so came to the decision to go to Paintseal for the ceramic treatment. Lisa at Paintseal was very informative and arranged everything. I must say that from start to finish the company were very helpful. We chose to have it done at their unit in Nottingham and stay overnight ready for them the following morning. Mark and Callum spent most of the day working on it and did a great job bringing the finish back to as new. They both then spent some time explaining how to look after it and also issued us with a Care Kit. The whole thing was very well organised and am very happy with the result. Would definitely recommend the staff and company.
Thanks again
Graham Beckett

15 April 2025
Unprompted review

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