Paintseal Direct Reviews 

361
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its protective qualities and ability to make vehicles look new, often noting its effectiveness in making cleaning easier and providing a stunning finish. Reviewers frequently highlight the excellent service, professionalism, and attention to detail provided by the friendly and accommodating staff. Many appreciate the efficient work and clear communication throughout the process. Many consumers are repeat customers, indicating long-term satisfaction with the product's durability and the company's consistent quality. People particularly value how the treatment simplifies vehicle maintenance, making cleaning much easier and protecting against daily wear.

What people talk about most

Product

Consumers find the product to be highly effective, with many reviewers praising its ability to protect... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Second time I have used Paintseal Direct. Brilliant service, our 2017 Coachman looks like its just out of the showroom. Even the guy applying the second coating could not believe the condition. Brilli... See more

Company replied

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more


Company details

  1. #10 of 20 best companies in Caravan Supply Shop

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

361 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(361)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience was excellent.

Experience was excellent.
Our caravan looks wonderful. The care package provided well detailed on how to continue to protect the paintwork.
We have already shared our experience with other caravaners.

4 March 2025
Rated 5 out of 5 stars

Good investment

We had our 2020 caravan treated, which was in excellent order, when we bought it in 2024.
The whole process was good, customer service excellent and the technician who came to do the application did an excellent job.
Apart from a few quick washes on the front, after a few trips last year, I’ve not had to wash the whole caravan as it has stayed clean and streak free.
Sitting out through the autumn and winter and throughout the recent arrival of the Starling flocks has seen it suffer and streak and due a wash.
Washing was easy, any Black streaking washed away with very little pressure and the bodywork looks bright and fresh. You can use a blower to dry the bodywork as the water runs off so easily.
Well worth the investment if your vehicle or caravan lives outside without a cover.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Lisa I believe at Paintseal was fantastic at sorting out my new caravan for me as the caravan dealer didn't seem interested in helping at all to get the job done before I collected it. So a massive thank you to all at Paintseal for a great job.

Thanks Matt and Jo

4 February 2025
Rated 5 out of 5 stars

This is the 6 th time we’ve used…

This is the 6 th time we’ve used PaintSeal on our caravans and every-time all we’ve ever had is amazing service . Mark is normally the person to apply it to our vehicles and he’s a wonderful professional person makes an amazing Job . Lisa is always my point of contact and she is a wonderful lady ! Had many a conversation with her :) all the staff are very helpful and clear in their communication . Today I spoke and paid my bill to a lady by the name of Christine , very polite and helpful .
The product it’s self will last for 5 yrs unless there’s a patch that fails and won’t polish up and then all you do is ring PaintSeal and if still under warranty (5 yrs new caravans 3 yrs reapplication ) they will sort it , fabulous company to deal with from start to finish .
Thank you again
Mrs J Rust .

27 January 2025

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