Paintseal Direct Reviews 

360
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company, often praising the brilliant product and service provided. Customers frequently highlight the excellent quality of the product, noting how it makes their vehicles look like new and simplifies cleaning. The staff are consistently described as friendly, helpful, professional, and accommodating, with many appreciating their care and attention to detail. However, some reviewers were not happy with the application of the product, finding masking tape left on surfaces and discovering cracks on their vehicle after treatment. Additionally, a few customers mentioned issues with stickers being placed on their vehicle without consultation, affecting its appearance, and difficulty removing adhesive.

What people talk about most

Product

Clients share positive opinions on the product, with many expressing satisfaction with its protective... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and first-class... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, helpful, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time I have used Paintseal Direct. Brilliant service, our 2017 Coachman looks like its just out of the showroom. Even the guy applying the second coating could not believe the condition. Brilli... See more

Company replied

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more


Company details

  1. #10 of 20 best companies in Caravan Supply Shop

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(360)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Looks Good

Based on the work carried out, not on the possible longevity of the product

19 November 2024
Paintseal Direct logo

Reply from Paintseal Direct

Good Afternoon Mr Simpson i am sorry that you felt that we only earned 3 stars. We have never received such a low star rating. The customer star rating is usually based on the work carried out, not on the possible longevity of the product. We do know our product lasts as you will see from our other customers who have given a 5 star review. You have a full guarantee on our application, and should you have any queries along the way during this period we would of course honour our guarantee. Maybe you would like to place a review in 5 years time instead of a negative one now.

Rated 5 out of 5 stars

Super impressed.....

Super impressed with the Customer Service at Paintseal Direct. Everything from my initial telephone enquiry to completion of the works was quick and professional. Highly recommend.

12 November 2024
Rated 5 out of 5 stars

Essential product

This is the second motorhome we have used Paintseal - highly recommended - amazing how easy it makes cleaning and importantly keeping your vehicle looking like new…

6 November 2024
Rated 5 out of 5 stars

Impressive motorhome coating

Had Paintseal Direct coat our new motorhome and the results are wonderful. Beautifully smooth, shiny and clean!
Everyone was very friendly, and the courtesy car was a very pleasant and useful surprise.
Highly recommend.

4 November 2024
Rated 5 out of 5 stars

Beautifully done

Arrived on time, was very thorough and took great pride in his work, did a lovely job and our caravan looks very nice and shiny. Water beads up well, should last a good while.

29 October 2024
Rated 5 out of 5 stars

Very helpful

Very helpful, professional service and showed me things wrong with the caravan which I wouldn't of noticed,but thanks to the engineer who noticed the faults

7 October 2024
Rated 5 out of 5 stars

A pleased Paintseal customer

I had the Paintseal coating applied to my recently purchased new vehicle whilst at the vehicle dealership premises prior to collection, and therefore have had not direct contact with Paintseal Direct. However, on collecting my vehicle, I was informed (and shown) that Paintseal had left an 'Aftercare' pack within the vehicle together with information regarding the product . Within two days of collecting my vehicle, I received my 5yr Paintseal Warranty together with further useful information and contact details. I can only say that I am totally happy, and have been reassured by Paintseal's service to-date.

1 October 2024
Rated 5 out of 5 stars

Looking after your motorhome

This company had been rated on a Motorhome magazine for work on sealing the finish on a motorhome. From start to finish we could not fault the service we received. Staff were very friendly and helpful, going through the procedure from start to finish. They even provided a courtesy car free of charge. Would not hesitate to recommend them

23 September 2024
Unprompted review
Rated 5 out of 5 stars

4 years ago I purchased a second hand…

4 years ago I purchased a second hand caravan which had paint seal treatment on it. It was so easy to keep clean. So when I purchased my new van on the 20th September,I automatically opted for the same treatment on this van. Only finding out it is now a ceramic coating. Let’s hope it is as good as the last coating.

20 September 2024
Rated 5 out of 5 stars

Always a very friendly prompt reply

Always a very friendly prompt reply. The technician that came to solve the small problem was friendly, did an excellent job and knew his products, looks like I will be buying different products in the near future. A great service from everyone. Thank you.

27 September 2024

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