I had a very positive experience with the TUC Pair Finance representative who assisted me with my GetSafe error invoice issue. They were patient, professional, and very supportive throughout the ent... See more
Company replied
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The person I spoke to was very professional, calm ,friendly and helpful. I felt like we were just having a normal discussion not debt.In terms of the company I would say they're better and economical... See more
Company replied
Had an outstanding payment with N26 that had gone on for too long after leaving Germany. Didn't want to, however, not pay my debt, in hopes of also reestablishing my relationship with my bank. PAIR... See more
Company replied
The agent that helped me was very helpful and took his time to help me clear all doubts and didn’t rush me rather helped me with all my issues
Company replied
Company details
Written by the company
PAIR Finance revolutionizes debt collection. ❯❯ We are mandated by our clients to find a solution to settle an outstanding debt. Let’s achieve a fair agreement. Pay your open claims with just a few taps on your smartphone. Digital, easy & personal ✓ We're looking forward to hearing from you!
Contact info
Knesebeckstr. 62-63, 10719, Berlin, Germany
- 030 340602950
- kundenservice@pairfinance.de
- www.pairfinance.com
4.7
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from PAIR Finance GmbH
Bonjour Ginette,
Merci beaucoup pour l'évaluation 5 étoiles. Nous sommes heureux d'avoir pu t'aider.
Avec nos meilleures salutations
Tim
Customer Care Team
PAIR Finance
The email s ware very kind even though…
The email s ware very kind even though forgot about paying it several . You are good team.😘
22 January 2025
Reply from PAIR Finance GmbH
Hello Janet,
Thank you for your 5-star rating.
Best regards
Tim
Customer Care Team
PAIR Finance
Reply from PAIR Finance GmbH
Hello Muayad,
We are very happy about this nice compliment! Thank you for the great review.
Best regards
Tim - Customer Care Team
PAIR Finance
The phone call was very pleasant and…
The phone call was very pleasant and without any pressure. Thank you for your understanding.
24 January 2025
Reply from PAIR Finance GmbH
Hello Martin,
We are very happy about this nice compliment! Thank you for the great review.
Best regards
Tim
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Kelly,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Nice support
20 January 2025
Reply from PAIR Finance GmbH
Hello Florian,
Thank you so much for your positive review. We are happy to support you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Rodney,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Ikponmwosa,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
its really ok
17 January 2025
Reply from PAIR Finance GmbH
Hi Horst,
Thank you for your feedback.
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Ainhoa,
Thanks for your 5-star-review! :)
Best regards
Alex
Customer Care Team - PAIR Finance
I had a call and had a request
I had a call and had a request, the company was very helpful with my request.
13 January 2025
Reply from PAIR Finance GmbH
Hello Daniel,
Thanks for your positive words. We are happy to help you! :)
Best regards from
Alex
Customer Care Team - PAIR Finance
Perfect Treatment
The Woman we spoke to was really kind and helpful. Her behavior with us was sooo nice and we are really thankful for that 🙏
13 January 2025
Reply from PAIR Finance GmbH
Dear Devlin,
Thank you so much for your positive review. We are happy to assist you that well. :)
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Oliver,
Thank you very much for your positive review. :)
Best regards from
Alex
Customer Care Team - PAIR Finance
The Lady who i talked to was kind calm.
The Lady who i talked to was kind calm.
Her Name was Miss Yücel.
7 January 2025
Reply from PAIR Finance GmbH
Hi Abdou,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Julia Müller was really polite and able…
Julia Müller was really polite and able to answer my questions.
19 December 2024
Reply from PAIR Finance GmbH
Hi Josef,
Thank you so much for your positive review. We are happy to assist you.
Best regards and happy christmasdays
Alex
Customer Care Team - PAIR Finance
friendly and professional
Frau Yucel helped me in a very friendly and professional way, thank you.
18 December 2024
Reply from PAIR Finance GmbH
Dear Virgine,
thank you for your great rating.
Santa's greetings to you
Tim
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Hulea,
thank you for your awesome feedback.
Santa greetings to you
Tim
Customer Care Team - PAIR Finance
After having an issue with my payment I…
After having an issue with my payment I called the customer service and was greeted by a friendly woman who was able to answer all my questions and concerns. I got detailed help and a solution for my payment issue without any further problems in under 10 minutes. Strongly recommend!
17 December 2024
Reply from PAIR Finance GmbH
Dear Tristan,
we are glad to help you!
Greetings to you from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Jakob,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Karl,
Thanks for your kind feedback reagrding Ms. Yücel! :)
Best regards
Alex
Customer Care Team - PAIR Finance
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