Panamoz Reviews 6,873

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the significant savings compared to local retailers and the prompt communication throughout the purchasing process. Reviewers frequently mention the quick delivery of products, often arriving earlier than expected and in perfect condition. The overall sentiment indicates high satisfaction with both the products received and the seamless ordering experience. However, some customers also noted issues with delivery services leaving packages unattended despite requiring a signature.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Product

Consumers generally express high satisfaction with the products received. Many reviewers praise the items for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency from... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the great prices, noting... See more

Order

Clients share positive opinions on order. Many customers praise the simplicity and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more

Rated 5 out of 5 stars

Second time I’ve ordered from Panamoz, first time in 2022 and now in 2026. Absolutely prefect service from start to finish. Good comms via email before ordering with Tina and when I did order a new ca... See more

Rated 5 out of 5 stars

Ordered a Sony A7V at a great price. Initially had an issue at checkout (seemed to be going round in circles) so contaced Panamoz. Got a reply straight away, very helpful, and managed to get it sorted... See more

Rated 5 out of 5 stars

I buy Canon semi and full professional cameras regularly through the normal channels - at normal channel costs. Found Panamoz had the R5 MKii at over £1000 cheaper. After checking reviews I bought and... See more


Company details

  1. Camera shop

Information provided by various external sources

Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

The website gave me all the infomation I needed about the camera I bought ( Nikon 850).The price was very good and the delivery was earlier than predicted. Everything was excellent. I have bought from this website before and I will use it again, always 5 star.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Great price & quick delivery

Great price & quick delivery (given that it shipped from HK).
Communication was good from start to finish, and camera was brand new (not refurb or return) from what I could tell.
I will definitely use Panamoz again.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

the company seemed to have a good reputation and in the event provided a quick and reliable service. Very pleased with the lens I ordered.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great price and delivery

After a lot of internet research I placed an order on a Friday morning and my new camera was delivered Monday lunchtime. Amazing service and best price on the net.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

As a keen photographer I had heard a…

As a keen photographer I had heard a lot about Panamoz from members of our photography club and community- I placed an order for a SONY A1 II on Thursday midday with an equivalent saving of 30% to the UK price!

It arrived from UPS on Monday lunchtime! Incredible service and I will be a long standing customer!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

fast. cheap and good. Choose any....three???

Nikon Z 70-200 S for under 1700 euros - an absolute steal -made it to my EU doorstep in 3 workdays. That's better than some domestic shipments... Lens is new, fully functional (and friggin' awesome). Looking forward to being a returning customer.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service

I bought a new camera (at a great price) through Panamoz around 14 months ago and just after the manufacturer's year long warranty expired the bluetooth chip failed and suddenly the camera would not connect to the App (which I used quite a lot). However, Panamoz stepped in with their 3 year warranty and allowed me to use either Sony or a local repairer and as soon as I had a quote for the repair they transferred the funds to me via paypal. As it happens the repair then took months but that is no reflection on Panamoz who provided fabulous and very prompt customer service throughout the entire process.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service from Panamoz

First time ordering from Panamoz and had fantastic service. Very responsive to all questions, order arrived within a week in perfect condition. Will definitely order from Panamoz again.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

It was absolutely stunning customer…

It was absolutely stunning customer service!

I asked if the camera would be in stock and how long it took. Reply was always within less than 12 hours. Even got a discount code along the way.

Given my upcoming vacation, I was pretty scared if the delivery would make it in time to Germany. Given the stated delivery timeline of up to multiple weeks. Took less than 7 business days in the end and the guys took care all the way to keep me informed. 10/10 would buy anytime again.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

The Moment Of Truth

My Canon R5 MK1 developed a fault when the camera was coming up to 2 years old. I sent an email to Panamoz asking how to get it repaired under the 3 year warranty. Tina came back within the hour advising me to send to Canon for a repair quotation and they would cover the cost. I paid for the repair and was reimbursed within the hour. Tina was super helpful, quick to respond and did everything she said she would (great asset to the Company). Based on the experience of getting the faulty camera repaired, I was so impressed with the service, I have now upgraded to the Canon R5 MK2, knowing that I have the comfort of a 3 year warranty should anything go wrong and you are dealing with a great company and people. Thank you Panamoz & thank you Tina. Andy G

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service and price

Very good price, and a 3 year warranty with my camera etc. My order arrived very quick.
Very good reviews, and very easy to place your order.
I would use Panamoz for any future photography equipment.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Right price

Right price, very full description of the lens and the warranty details. Delivery was on time,the lens was well packed and I was kept informed throughout.

9 October 2025
Unprompted review

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