Panamoz Reviews 6,873

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the significant savings compared to local retailers and the prompt communication throughout the purchasing process. Reviewers frequently mention the quick delivery of products, often arriving earlier than expected and in perfect condition. The overall sentiment indicates high satisfaction with both the products received and the seamless ordering experience. However, some customers also noted issues with delivery services leaving packages unattended despite requiring a signature.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Product

Consumers generally express high satisfaction with the products received. Many reviewers praise the items for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency from... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the great prices, noting... See more

Order

Clients share positive opinions on order. Many customers praise the simplicity and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more

Rated 5 out of 5 stars

Second time I’ve ordered from Panamoz, first time in 2022 and now in 2026. Absolutely prefect service from start to finish. Good comms via email before ordering with Tina and when I did order a new ca... See more

Rated 5 out of 5 stars

Ordered a Sony A7V at a great price. Initially had an issue at checkout (seemed to be going round in circles) so contaced Panamoz. Got a reply straight away, very helpful, and managed to get it sorted... See more

Rated 5 out of 5 stars

I buy Canon semi and full professional cameras regularly through the normal channels - at normal channel costs. Found Panamoz had the R5 MKii at over £1000 cheaper. After checking reviews I bought and... See more


Company details

  1. Camera shop

Information provided by various external sources

Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, a great price and delivered fast. I've used their warranty in the past it was painless experience. I always get my new gear from Panamoz now.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was even given a discount without asking. Delivery was fast. Can't be happier.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

No Amex - website is not correct

Doesn’t actually take American Express despite saying they do, very cagey about why, apparently Amex have blocked them because they had claims against them from dissatisfied customers.

25 November 2025
Unprompted review
Panamoz logo

Reply from Panamoz

Our apologies. We are still trying to fix this issue with American Express. We accept other credit cards such as Visa and Mastercard. We have updated our website with new information also.

Rated 5 out of 5 stars

Great gear

Great gear, great customer service by Tina and the team, and speedy delivery ( 6 days). The price knocks the socks off of UK prices, and Panamoz give a 3 year UK guarantee as well. Whats not to like? I bought a R7 previously and now a Canon R1 and a Canon 35mm F1.4L lens (VCM). Just as good now as it was a couple of years ago. Happy customer!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Panamoz review

Great communication with Tina, ordered equipment arrived on time and in perfect shape. 🤗
Definitely would recommend Panamoz to others.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The service was fast, friendly, and professional. The product is excellent quality and works perfectly. Highly recommend!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, as always from Panamoz! Great value items, delivered fast with helpful, friendly customer service
Highly recommended!
*****

20 November 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommended

I have bought from Panamoz twice now and both times I’ve received excellent service. This final time though was a standout. I placed my order on the Wednesday and Monday morning it was at my door. Though it’s worth pointing out it was already in the UK Friday just not early enough to be on the courier van that day.

Emails are answered quickly which gives confidence that if I needed after sales support it would be there quick and efficiently.

I will probably at this point always buy my equipment through Panamoz.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service, thank you

Absolutely delighted with the purchase of a lens. Easy shopping experience. Great prices. Awesome comms. Fantastic shipping. 3 year warranty. Without question, I’ll be shopping with these guys again. Many thanks, I’m so pleased.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

I have to admit I was wary about using this company as I hadn’t heard of them before and the camera was such a good price. However, I would definitely recommend. Excellent communication and the camera arrived quickly (far quicker than the original estimate).

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Most Pleased.

I came across Panamoz whilst researching the possible purchase of a camera and lens. Initially, I was somewhat sceptical because of the price of products they were offering, however, my mind was put to rest from reading the reviews of the company. I decided to make my purchase and I am so pleased I did. I had the need to email them 3 times, simply to make purchase enquiries, and was impressed with the speed of their replies. Such action gave me reassurance that I had selected a good company. Throughout my dealing with them they have kept me informed of the progress of my purchase and its delivery. When I can afford the other two lens's I require I will be getting them from Panamoz.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Nikon Z8 purchase

They are very reliable and responsive, you can track your package at any time, and it even arrived 3 days earlier than expected. Tina from support is available for any questions and is very professional. I ordered a Nikon Z8 and FTZ II, and everything works perfectly. Highly recommended, and I’m looking forward to my next purchase with them.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered on Monday, received on Friday (NL)

Ordered a Canon Rf 70-200 f2.8 on Monday, received it on Friday with FedEx priority for the Netherlands!

Impressive service and quick customer support, the lens is absolutely STUNNING.

Thanks so much guys, you'll be my shop for any future lenses!

31 October 2025
Unprompted review

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