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PandaRemit Reviews 847

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TrustScore 4 out of 5

4.0

Business and IT Consulting agency
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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers had a great experience with this company. Customers frequently highlight the app's ease of use and the quick, hassle-free transfer process, often noting that transactions are completed within minutes. Many appreciate the favorable exchange rates and lower fees, making international transfers convenient and efficient for various needs like tuition or living expenses. However, some people were dissatisfied with the customer service, describing it as unresponsive or inefficient, especially when issues arise with transfers. There were also instances where money transfers experienced significant delays, with some customers waiting days for funds to be received, leading to frustration and a perception of poor service.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues,... See more

Service

People report ambiguous experiences with service. Many customers express strong dissatisfaction, citing... See more

Customer service

Users describe negative interactions with customer service, often citing unresponsiveness and a lack of... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use, fast transfers, and... See more

Application

Customers had positive experiences with the app. Many reviewers praise its ease of use, clear payment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You ca... See more

Rated 4 out of 5 stars

wenn du aus Deutschland bist: my 1st tip: don't give up, if you are a German like me, bec the chance to open an account in the way of their software is zero without the hotline, but with hotl... See more

Rated 5 out of 5 stars

I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And... See more

Company details

  1. Business and IT Consulting agency

Written by the company

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/

Contact info

4.0

Great

TrustScore 4 out of 5

847 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

NEVER make a remittance on public…

NEVER make a remittance on public holidays or non-working hours/days as it takes forever to arrived causing great inconvenience despite having one of the lowest service fee.

It’s painful for the receiving end.

1 May 2026
Unprompted review
PandaRemit logo

Reply from PandaRemit

Dear customer:
We apologize for any inconvenience you may experience while using our apps and customer services.
If you have not received your money, please send the order number to asia@pandaremit.com. We will asap solve your problems, optimize remittance procedures and provide you with better services.

Thank you for your patience and understanding.

customer Service Team
PandaRemit

Rated 1 out of 5 stars

bad experience,cheated by customer…

bad experience,cheated by customer service, no exchange able to made during weekend

25 April 2026
Unprompted review
PandaRemit logo

Reply from PandaRemit

Dear customer:
We apologize for any inconvenience you may experience while using our apps and customer services.

If you have not received your money, please send the order number to asia@pandaremit.com. We will asap solve your problems, optimize remittance procedures and provide you with better services.

Thank you for your patience and understanding.

customer Service Team
PandaRemit

Rated 5 out of 5 stars

Panda Remit has done a lot of work on…

Panda Remit has done a lot of work on their customer service team. Now the service is very fast and professional I've used other APPs for a while but today I downloaded Panda Remit again and found they added many more functions. I'll keep using it.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Super fast Processing

Although I just opened account and immediately transferred money, panda remit team not only verified documents but also did the transfer within 1hr.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I used this application and the app has…

I used this application and the app has a very clear way to pay but it doesn’t say at first to verify the account or add documents, I made the payment and then it said verify account, I added my documents and since then it says contact customer service on some WhatsApp number (which isn’t even in WhatsApp) now it just says contact customer service and nothing after that, my amount is already deducted. I WANT MY MONEY BACK. If this is fraud I’m not leaving this application, honestly it’s too much money we trust and this happens. I need this sorted ASAP or I’m taking this seriously.

27 March 2026
Unprompted review
PandaRemit logo

Reply from PandaRemit

Dear user,

We apologize for any inconvenience you may experience while using our apps and customer services.
Please send the order number to us@pandaremit.com email and we will solve your problem asap.
We understand the importance of a smooth remittance experience, and we are actively optimizing our processes to prevent similar situations from occurring in the future. Thank you for your patience and understanding.

Sincerely,
Customer service team
Panda Remit

Rated 1 out of 5 stars

To old to send money

I just tried to register with Panda Remit. I can't believe what they told me. I can't register because I'm over 70 years old. It seems 18 to 70 is there age limit. I guess I can't send money because I'm to old. I will have to think about what to do about this. Can't believe a company acts like this today. To old to send money still can't get my head around this.

27 March 2026
Unprompted review
PandaRemit logo

Reply from PandaRemit

Dear User:

We apologize for the inconvenience caused by the age limit-we will never put unnecessary barriers for users.

Please understand that strict compliance protocols are designed to protect all users from potential financial risks, which is a priority for both of us.

We actively communicate through our partners. At present, the age limit has been relaxed. You can try again. If you encounter problems, you can contact online customer service at any time or send the problem to us@pandaremit.com email. We will contact you asap after receiving it.

Thank you for sharing your feedback-it's been invaluable in helping us make meaningful improvements. If you have any other questions or concerns, please feel free to contact.

With best regards,
customer Service Team
Panda Remit

Rated 5 out of 5 stars

I often open Panda Remit to check its…

I often open Panda Remit to check its new activities in Activity Center. The activity I love the most is invitation link because every time I invite a friend to become new user I can get a free coupon. Now I've invited 12 friends and earned points and coupons enough to let me remit for a year!

10 March 2026
Unprompted review

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