PanelOpinion Reviews 

1,032
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is very easy to navigate, offering fun and engaging surveys that fit nicely into daily routines without taking too much time. People truly appreciate the wide variety of tasks available, along with fair compensation, interesting topics, and a low threshold to withdraw their hard-earned cash. Some reviewers were not happy with occasional payment delays, low survey availability at times, and difficulty reaching support teams for help. A few consumers also noted having to send multiple follow-up messages when promised rewards were missing or customer queries went completely unanswered.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, with... See more

Payment

Users describe ambiguous interactions with payment, as many consumers praise the platform for reliable... See more

Website

Reviewers mention ambiguous feedback about website experiences, as opinions are heavily divided among... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are heavily divided. On... See more

Response time

Consumers find response time to be a source of constant frustration, reporting that they receive no response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best survey website as far as I'm concerned. Takes a while sometimes to build up but always interesting stuff going on and as someone else said, if you complete a survey you get your payment. Not like... See more

Rated 5 out of 5 stars

It always gives me a great pleasure to be able to share my experiences with others dealing with PanelOpinion. It has got better in many ways with time, namely; more interesting and fun surveys, great... See more

Company replied

Rated 5 out of 5 stars

I find this to be one of my favourite survey sites, the rewards are decent and the payout if low. There are usually enough surveys to participate in to make it worth signing in. I don't often find tec... See more

Rated 5 out of 5 stars

Easy Survey platform to use, not complicated at all, easy to understand, complete and take part in the surveys available. There is also cash to be earned, it does take some time to accumulate the ca... See more

Company replied


Company details

  1. Online marketing agency

Written by the company

Simply register your information and we will send you surveys that match your profile! Then be paid to take part in those surveys! To make more money, recommend the page to your friends = more surveys!


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,032)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality survey site

Good quality website. Surveys don't freeze or crash, and you never get to the end of a survey and get told you've been screened out like on other sites.

3 October 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Geoffrey,

Thank you for your great feedback!

We’re glad to hear that you appreciate the smooth performance of our website and the transparency we maintain in our surveys, no unexpected disqualifications at the end, unlike other sites.

Your satisfaction is our top priority!

Best regards,
The Panel Opinion Team

Rated 5 out of 5 stars

Great range of surveys and easy to use…

Great range of surveys and easy to use app

29 September 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Claire,

Thank you for your feedback!

We’re delighted to hear that you appreciate the wide range of surveys and find our app easy to use.

Your satisfaction means a lot to us, and we’ll keep working to provide the best experience possible.

Best regards,
The Panel Opinion Team

Rated 4 out of 5 stars

One of the best survey websites I've tried

Fairly regular surveys and a low barrrier for cashout

26 September 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Chelsey-Ann,

Thank you for your feedback!

We’re glad to hear that you appreciate the regular surveys and find the withdrawal threshold manageable.

Your satisfaction is important to us, and we’ll continue working to offer you the best experience possible.

Best regards,
The Panel Opinion Team

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! BEEN WAITING 5 MONTHS FOR MY PAYOUT AND NOTHING. Complained over 2 weeks ago and been completely ignored!

5 September 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello,

We are sincerely sorry to hear about this situation and understand your frustration. This delay is unacceptable and does not reflect our service standards.

Could you please contact us directly via the contact form on our website with your information? We are committed to prioritizing your case and providing you with a quick solution.

Thank you for your understanding.

Best regards,
The Panel Opinion Team

Rated 5 out of 5 stars

I love panel opinion

I love panel opinion, great surveys and swift rewarding.

8 September 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Damilola Dynamic,

Thank you very much!

We’re glad you enjoy our surveys and fast rewards!

Hello and see you soon,
The Panel Opinion Team

Rated 2 out of 5 stars

Not being paid for my survey

I made a mistake with my email address and i sent my right mail to you guys, up till now I haven't seen any reply.
Up till now I have not seen any reply and I have not received my payment to my PayPal. Why is it so please?

16 August 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Chizoba Nweke,

Thank you for your message.

We understand your concern regarding the payment. Could you please contact us directly through the contact form on our website, providing the correct email address associated with your PayPal account? This will allow us to quickly verify your situation.

We will do our best to respond as soon as possible.

Thank you for your patience and understanding.

Best regards,
The Panel Opinion Team

Rated 4 out of 5 stars

Pathetic survey! But they later paid.

Pathetic survey!. I have never received my payment up till now! Been 18 days I requested for the payment, nothing to show, no payment.

Edit: They have paid me. So am changing it from 1 star to 4 stars

20 August 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Otuosorochi,

Thank you for your honest feedback.

We did experience some issues with PayPal payments, and I sincerely apologize for this inconvenience. Fortunately, everything has now been resolved.

We appreciate your understanding and your updated rating.

See you soon,
The Panel Opinion Team

Rated 1 out of 5 stars

Surveys

Hardly any surveys and relatively high cashout threshold means you are unlikely to get much out of this survey company.I wouldn't recommend it.

13 August 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Linda,

Thank you for your honest feedback.

We sincerely regret the situation. There may be times when there are fewer studies available, which affects the frequency of surveys offered. Regarding the withdrawal threshold, we understand that it may seem high, but it is in place to ensure the quality and reliability of the rewards paid.

We are doing everything possible to increase the number of studies and provide a better experience for our panelists.

We hope you will give us another chance in the future.

The Panel Opinion Team

Rated 4 out of 5 stars

This site is amazing

This site is amazing, though the payment was kind of slow in the first place. After I messaged them, I think they reprocessed it and my money dropped immediately.

29 July 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Francis,

Thank you very much for your positive feedback!

We apologize for the initial payment delay but are glad to have resolved it quickly. Your satisfaction is our priority!

See you soon,
The Panel Opinion Team

Rated 1 out of 5 stars

Don't pay up or respond to emails

Don't pay up or respond to emails

21 July 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello,
We try to respond as quickly as possible, but at times we receive a high volume of messages, which can lead to delays.
I've just sent you a request for information so we can investigate further what happened.

Rated 5 out of 5 stars

The site is very easy to use and well…

The site is very easy to use and well laid out. Their customer service is also very responsive. It's a great platform to work with. I placed a withdrawal and received it within 10 days just like they indicated on the platform.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Another fast payment

Another fast payment. Thanks!

5 June 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with our speedy service.

Warm regards
Diana

Rated 1 out of 5 stars

Payment


I'm greatestboss
And u deactivate my account after I withdraw my money 😭😭😭😭😭😭😭😭
I don't really like what this company do for me
I do survey since last month
And I withdraw my money
I didn't receive it
And they tell me your payment has been processed
Without received anything
All ur effort will been in loss in Jesus name

When my brother and my junior sister request for payment
They band their 4 account
Am serious this is not good
If u know need u don't need more participants
U won't allow to sign up
After signing And they Reach the minimum withdraw
And u band their account
God Will judge you
Am waiting for my 13gbp since April 30 I withdraw
U now deactivate my account with all my efforts
😭😭😭😭😭😭😭
God we not forgive U

21 May 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Your account was deactivated due to a breach of our terms, which include creating or using multiple accounts. Your payment was processed correctly, and we have already explained this to you.

Warm regards,
Diana

Rated 2 out of 5 stars

Surveys are rare and I have been…

Surveys are rare and I have been waiting 25 days for my pay out they say there is a problem with pay pal hmmm

20 May 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about the delay and any inconvenience caused. We are currently working to resolve the PayPal issue and appreciate your patience.

Warm regards,
Diana

Rated 4 out of 5 stars

Customer Service

A bit hit and miss with surveys lately. Can't fault the quick response to my query regarding a cash out tho, response from them and my £10 wine money in my account within 2hrs. Cheers 🥂

9 May 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback! We're sorry to hear the surveys have been a bit hit and miss, but pleased we could resolve your cash out quickly. We appreciate you sticking with us.

Warm regards,
Diana

Rated 5 out of 5 stars

I've seen a lot of negative reviews

I've seen a lot of negative reviews, but my experience has been quite different, although I don't get survey invites on my email. But I get surveys when I log into the website and my screenouts has been minimal. I recently joined panel opinion and I was able to cash out quickly, the surveys pay really high and it's one of the best paying survey sites. I mean I got my money sent to me within 10 working days. Although they're not much surveys but it's worth trying out and this is a thumps up to Panel Opinion.

28 April 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your kind words and balanced review! We're delighted to hear you're enjoying your experience and finding value in our surveys. We'll continue working to improve email notifications and overall availability.

Warm regards
Diana

Rated 2 out of 5 stars

Waste of time

First couple of surveys went well then everything I get now I seem to get screened out partway through a survey. So could spend quite a few minutes answering questions for absolutely nothing!! Waste of time!

16 April 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback, and I’m sorry to hear about your recent experience. Unfortunately, some surveys do have screening questions to ensure a good fit, but I completely understand how frustrating this can feel. We’re always working to improve this process.

Warm regards
Diana

Rated 1 out of 5 stars

Awful

Awful. Spend 15 minutes of a 20 minute survey answering in depth questions to the best of my ability then screened out for no reason. And surveys are as rare as hen's teeth. I might get up to a tenner by Xmas then I'm out.

24 March 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback, and I’m really sorry to hear about your experience. Getting screened out after investing time can be frustrating, and I understand your disappointment. We’re always working to improve both survey frequency and fairness in qualification. Your feedback helps us do better.

Warm regards,
Diana

Rated 5 out of 5 stars

Panel Opinion is the real deal

I signed up few weeks ago, completed surveys and guess what? I just got paid today. PanelOpinion is legit 100%.

25 March 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience and got paid—your trust means everything to us.

Warm regards,
Diana

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