PanelOpinion Reviews 

1,032
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is very easy to navigate, offering fun and engaging surveys that fit nicely into daily routines without taking too much time. People truly appreciate the wide variety of tasks available, along with fair compensation, interesting topics, and a low threshold to withdraw their hard-earned cash. Some reviewers were not happy with occasional payment delays, low survey availability at times, and difficulty reaching support teams for help. A few consumers also noted having to send multiple follow-up messages when promised rewards were missing or customer queries went completely unanswered.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, with... See more

Payment

Users describe ambiguous interactions with payment, as many consumers praise the platform for reliable... See more

Website

Reviewers mention ambiguous feedback about website experiences, as opinions are heavily divided among... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are heavily divided. On... See more

Response time

Consumers find response time to be a source of constant frustration, reporting that they receive no response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best survey website as far as I'm concerned. Takes a while sometimes to build up but always interesting stuff going on and as someone else said, if you complete a survey you get your payment. Not like... See more

Rated 5 out of 5 stars

It always gives me a great pleasure to be able to share my experiences with others dealing with PanelOpinion. It has got better in many ways with time, namely; more interesting and fun surveys, great... See more

Company replied

Rated 5 out of 5 stars

I find this to be one of my favourite survey sites, the rewards are decent and the payout if low. There are usually enough surveys to participate in to make it worth signing in. I don't often find tec... See more

Rated 5 out of 5 stars

Easy Survey platform to use, not complicated at all, easy to understand, complete and take part in the surveys available. There is also cash to be earned, it does take some time to accumulate the ca... See more

Company replied


Company details

  1. Online marketing agency

Written by the company

Simply register your information and we will send you surveys that match your profile! Then be paid to take part in those surveys! To make more money, recommend the page to your friends = more surveys!


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(1,032)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Average

Surveys are ok, when you can get onto them.
Numerous times I've spent a long time completing the survey but do NOT get credited - a frequent occurrence!

25 March 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear you've experienced issues with survey access and missing credits. Please reach out to our support team so we can investigate and help resolve this for you.

Warm regards,
Diana

Rated 1 out of 5 stars

Frequently complete surveys in full

Frequently complete surveys in full, giving in depth answers, the survey provider (the people who are paying Panel Opinion) say survey is completed, then Panel Opinion screen you out and refuse to pay you. AVOID!

25 March 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. We're sorry to hear about your experience. Please reach out to our support team so we can investigate this further and help resolve the issue.

Warm regards,
Diana

Rated 4 out of 5 stars

Surveys are easy to complete but not…

Surveys are easy to complete but not very frequent, so it can take a while to build up points. Payment is also slower than other survey companies so be prepared for 10-14 days before you receive your payment and you may have to chase for it.

26 February 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for sharing your feedback. We appreciate your input and understand that the frequency of surveys and the payment processing time can be frustrating. We're constantly working to improve these aspects and hope to offer a better experience soon.

Warm regards,
Diana

Rated 1 out of 5 stars

Completed a product test was informed I…

Completed a product test was informed I would be paid after the test. When I chased for payment I was advised I would have to wait 2 weeks this should have been notified at the beginning I was told. They failed to do that. I chased again to be told I would have to wait 4 weeks and this had always been the case. Funny as I spoke to same person everytime. I also received an email saying I was due to be paid less than agreed and was advised that was an administrative error and I would be paid the correct amount. It's a shame as used this company for several years however now I am not receiving the service they used to provide.

10 February 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about your experience. We appreciate your loyalty over the years and understand how frustrating this must have been. I will ensure your concerns are passed on to the relevant team to help improve our communication and service. If you need any further assistance, please don’t hesitate to reach out.

Warm regards,
Diana

Rated 1 out of 5 stars

scamers

scamers, 18 min for 1 point, just to share political options

28 January 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

We're sorry to hear you feel this way. Our platform values diverse opinions and ensures fair rewards for participation. If you have any concerns, please reach out—we’re happy to help.

Warm regards,
Diana

Rated 2 out of 5 stars

It started off well and showed promise…

It started off well and showed promise but I then had at least 2 surveys in a row where I spent actual time going through the survey questions (not the screening questions) only to be told at the end "I didn't qualify".

Compared to other survey sites, this one doesn't give enough surveys and pays too little.

There are better ones out there.

27 January 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm sorry to hear about your experience with survey disqualifications and survey availability. We strive to improve our platform and truly appreciate your insights. Your concerns have been noted, and we’re always working to enhance user experience.

Warm regards,
Diana

Rated 5 out of 5 stars

First Among Equals

One of the best online survey groups I have ever tested. Now it's my number one I will always engage myself with, but the snag there is they should always provide regular surveys on the platform to keep me busy. They take time in providing surveys hence it may take time for one to reach a cashout goal. However, survey rewards should be reviewed so as to equate the interest and time taken by reviewers to be involved in them.

11 January 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind words and for making us your number one choice! We truly appreciate your feedback and understand your concerns about survey availability and reward rates. We’re always working to improve and will take your suggestions on board. Your support means a lot to us!

Warm regards,
Diana

Rated 5 out of 5 stars

This was so easy to set up an account…

This was so easy to set up an account with the website

28 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind feedback! We're so pleased to hear you found the process straightforward. If you ever need any assistance, feel free to reach out.

Warm regards,
Diana

Rated 5 out of 5 stars

This is a good survey site

This is a good survey site. Lots of choice and variation. Will continue to use for as long as possible.

27 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind feedback! We’re so pleased to hear you enjoy the variety we offer and look forward to having you with us for a long time.

Warm regards,
Diana

Rated 5 out of 5 stars

Surveys are easy to understand and to the point.…

Surveys are easy to understand and to answer.
It makes you feel that the answers you give are worthwhile and will have some impact overall.
Another benefit is that you are paid for your time.

27 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind feedback! We’re delighted to hear you find our surveys easy to complete and impactful. It’s great to know you value the rewards for your time as well.

Warm regards,
Diana

Rated 5 out of 5 stars

A good platform and user friendly

A good platform and user friendly

27 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind feedback! We're thrilled to hear you find our platform good and user-friendly. Your support means a lot to us.

Warm regards,
Diana

Rated 4 out of 5 stars

Good site with a range of surveys

Good site with a range of surveys. East to pay out.

21 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We're delighted to hear that you find our site easy to use and enjoy the range of surveys available.

Warm regards,
Diana

Rated 5 out of 5 stars

Easy way to earn nd promises are made

Easy way to earn nd promises

9 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback! We’re glad you find our platform an easy way to earn. If you have any further questions or suggestions, feel free to get in touch.

Warm regards,
Diana

Rated 5 out of 5 stars

Easy to use and good rewards

Easy to use and good rewards

20 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion


Thank you for your positive feedback! We're delighted to hear that you find the platform easy to use and enjoy the rewards.

Warm regards,
Diana

Rated 1 out of 5 stars

TheThey dont pay. Scam

They never offer surveys. I've been offered 3 surveys since I opened the account in August.
The worst is they don't even pay. I requested a cash out 3 weeks ago and I'm still waiting. Contact them is a waste of time, they just reply with a random message "due unforeseen circumstances" bla bla bla "its taking longer" bla bla bla.

21 November 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion


Thank you for your feedback. I'm sorry to hear about your experience. We aim to ensure timely payments and clear communication, so I deeply regret any inconvenience caused. If you’re still facing issues, please reach out again, and I’ll personally ensure it’s resolved.

Warm regards,
Diana

Rated 5 out of 5 stars

Love surveys

I like doing surveys they can be very interesting and you can learn more when you do them it is a good experience

14 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We’re so pleased to hear that you find the surveys interesting and a great learning experience. Your input is much appreciated!

Warm regards,
Diana

Rated 4 out of 5 stars

The site is easy to use and access the…

The site is easy to use and access the surveys, the downside is that although i click on the links usually the same day a lot of the time they are already closed. That may not be the same for everyone though. I am happy that payment is in cash.

13 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback! We’re delighted to hear you find the site easy to use and enjoy receiving cash payments. We appreciate your understanding that survey availability can vary and will continue working to improve the experience for all users.

Warm regards,
Diana

Rated 1 out of 5 stars

Scam company to steal tour data and time Do NOT use

Disgusting company please do not use

Completed over five hours worth of surveys answering hundreds if questions not to receive a single penny.

This is a total scam!!!!!!

13 December 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

We’re sorry to see your review. However, we’d like to clarify that you were successfully rewarded and paid out for your completed surveys. We take accuracy and transparency very seriously, and this statement is simply not true.

If you have any further questions or concerns, please feel free to reach out to our support team directly.

Warm regards,
Diana

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