We bought a bracelet with the name of our children less than a year ago. Even when we took really good care of the bracelet, the level of deterioration after one year, even while we took good care of... See more
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See what reviewers are saying
The product is well made, we really liked that they paid attention to detail. Most importantly, customer service experience was rated 5/5. It was easy to communicate with them via email, quick respons... See more
I was indecisive about purchasing due to being based out of the country and I needed as a Christmas gift. However, the delivery was acceptable and the bracelet is perfect! The material is great qualit... See more
Once I finally received the bracelet I could automatically tell it’s a quality bracelet. It feels durable and comfortable! Fits perfectly on my wrist and since it’s waterproof I don’t have to ever rem... See more
Company details
Written by the company
Personalisierte Geschenkartikel für Papa & Mama, bei uns findest Du das perfekte Geschenk für Deinen Lieblingsmenschen.
Contact info
Weyerhofstr. 68, 47803, Krefeld, Germany
- Info@papasplatz.de
- www.papasplatz.de
4.4
Excellent
4K reviews
Hasn’t replied to negative reviews
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Bad quality leather for bracelet - do not recommend
We bought a bracelet with the name of our children less than a year ago. Even when we took really good care of the bracelet, the level of deterioration after one year, even while we took good care of it, was just so disappointing. It was not a cheap item, so I would have expected much better quality. When we wrote to support, the only thing they could do was to offer to buy a new one with 60% discount. Though a nice offer, I feel that there should be some sort of responsibility taken by Papasplatz when their product do not live up to expectations.
24 March 2025
Quick delivery
Quick delivery, no problem with anything really. The product is very high quality. I am very pleased with the service!
10 February 2025
Unprompted review
Compliment City
The bracelet is out of this World. So happy with the quality German craftsmanship. Compliment city.
16 December 2024
Unprompted review
This company is excellent
This company is excellent. Had an issue with the size and they took care of it, pronto.
Great customer service 💯
8 July 2024
Although my husband loved the gift and…
Although my husband loved the gift and the idea of it, it fell apart within two weeks. Wouldn’t stay attached.
10 June 2024
Reply from Papasplatz
Hello Ashley,
Of course this should not happen! In such a case, please always inform our customer service. Our customer service has now contacted you so that we can replace the bracelet.
Best,
Matthias from Papasplatz
I ordered the wrong size for my…
I ordered the wrong size for my husband. They made the exchange process seamless. Wonderful to work with!
15 July 2024
Unprompted review
Best fathers day gift .My husband loves…
Best fathers day gift .My husband loves his Papasplatz bracelet so much.My childrens names are engraved on it too.
Thank you.
17 June 2024
Good product
12 June 2024
My husband LOVED his bracelet!
My husband LOVED his bracelet!! So worth the money. Very well made and heavy and sturdy. I will order more from this wonderful company.
12 June 2024
Great experience!
There was good communication about the order and shipping. High quality product. Very happy!
11 June 2024
Cute idea but way too big with no way…
Cute idea but way too big with no way to adjust it, so my husband can’t even use it. 🥹 Unfortunately “strong, stronger and really strong” aren't legitimate sizing options and I had no way to know if it would fit. Sadly, way too big.
10 June 2024
Reply from Papasplatz
Hello Jennifer,
Thank you for your review.
We are very sorry to hear that the size you ordered does not fit.
You will find all sizes on our website and these are displayed in both cm and inches. There is also a step-by-step guide how to find the right size for your bracelet in our shop:
https://papasplatz.de/en/pages/die-richtige-groesse-finden?_pos=2&_sid=14c5befbc&_ss=r
We have two possible solutions here and our customer support has already contacted you!
Best,
Matthias from Papasplatz
beautiful product...exactly as…
beautiful product...exactly as pictured. very good quality. Had small issue but it was resolved very quickly. great to do business with you. thank you. My son in law loved his bracelet.
16 June 2024
Unprompted review
Excellent quality
Excellent quality! We had an issue with the size and decided to resize and was perfect.
Thank you!
5 June 2024
Finally a gift my husband liked!
Fast service provided with quality materials. Great gift for dads/husband!
6 June 2024
The quality of the product is very good…
The quality of the product is very good but the measurements of the bracelet are shots in the dark. Too big the first time -after measuring!!- and (1cm) too small the second time.. I give up!
6 June 2024
Reply from Papasplatz
Hello Esther,
We are very sorry that you are having difficulties finding the right size.
In our shop there are various aids to help you find the right size (for example: https://papasplatz.de/en/pages/die-richtige-groesse-finden)
If you still have problems, please let our customer service know and we will certainly find a solution!
Best,
Matthias from Papasplatz
Your service is TERRIBLE!!
Your service is TERRIBLE!!! I placed and PAID for an order 25 days ago and it still hasn't arrived!!!!
Do something!!!!
6 June 2024
Reply from Papasplatz
Hello Iris,
we sent you a message two days ago with the tracking information of the re-shipped order.
Please have a look in your spam folder but we will gladly send you the email again now.
Best,
Matthias from Papasplatz
The bracelet was absolutely beautiful…
The bracelet was absolutely beautiful and so well made. I will definitely buy my sons one later on with their children’s names. I purchased one for my husband for Father’s Day and he absolutely loved it.
11 June 2024
Unprompted review
The bracelet looks 100% like what you…
The bracelet looks 100% like what you see online. Delivery was quick and within the time set on their online site.
The leather is a bit stiff but it will adjust with wear. The hardwear is sturdy and slides perfectly to lock. My hubby is super happy with it. Looking forward to seeing how it wears.
Thank you much 🙏🏻
3 June 2024
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