Paper Collective Reviews 

172
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So happy with these two additions to our living room! We picked up both the "Hydrangea" and the "Girl" prints from Paper Collective, and they work together so beautifully. They have really elevated th... See more

Rated 5 out of 5 stars

Absolutely beautiful and highly effective! We recently purchased the acoustic panel featuring the artwork "Pink Dress" by Amelie Hegardt, and it is truly stunning. Because of the high-quality p... See more

Rated 5 out of 5 stars

I absolutely love this company. With so many online print shops on the market, Paper Collective is completely unique and have beautiful items to choose from. The quality is fantastic and the variety o... See more

Rated 5 out of 5 stars

I’ve ordered multiple prints and frames from paper collective over the years and have always been impressed with the quality of everything. For the first time, a frame I ordered arrived damaged from s... See more

Company replied

Company details

  1. Poster Shop

Written by the company

Since 2013, Paper Collective has bridged the gap between the best contemporary voices across art, craft and design and those seeking creative expression within their daily lives. From our Copenhagen home we strive to break down the boundaries to living with great art through artistic originality and high-quality production. Paper Collective acts as your creative companion across a platform that encourages personal discovery and expression - providing you with all the tools you need to curate, compose and collect. Your Way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

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4.8

All reviews

(172)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great print

Great print, exactly what i was looking for, for my new house. thank you very much.

31 May 2022
Unprompted review
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Reply from Paper Collective

Dear Martijn. Thank you so much for your kind words! Have a great day. BR Charlotte

Rated 5 out of 5 stars

I am so happy with the prints I ordered.

I am so happy with the 2 prints I ordered. They are exactly how I hoped they would be and how they looked online. I ordered unframed as it would’ve been too expensive to ship to New Zealand, however looking forward to having them framed very similar in the oak look and can’t wait to hang them in my house. They arrived well package and it was great to track the progress of shipment. So quick to the other side of the world. I have seen a few of your prints in shops and so pleased I could purchase directly. No hesitations in ordering again and I’m looking for places in my house so I can order again. Thank you

31 May 2022
Unprompted review
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Reply from Paper Collective

Dear Nicola. Thank you so much for your kind words, and great to hear that you are already looking for other/new places to hang som art from Paper Collective. We will look forward to your order;) Have a great day. BR Charlotte

Rated 5 out of 5 stars

Excellent service

Excellent service. Great customer care and quick delivery. My print is beautiful. I’ll definitely be ordering more prints. They have such a beautiful collection.

28 May 2022
Unprompted review
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Reply from Paper Collective

Dear Rosa. Thank you so much for your kind words! Have a great day. BR Charlotte

Rated 3 out of 5 stars

Poster quality wasn’t great

Poster quality wasn’t the best. Beige colour shown on website looked khaki when it arrived, bit like a bad colour photocopy when you get banding. Dumped packaging otherwise I’d have returned. Definitely not worth the cost.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Thanks for the beautiful poster

Thanks for the beautiful poster. It arrived here safely and in perfect condition, carefully and thoroughly wrapped and shipped in time. It looks great in my entrance room!

10 May 2022
Unprompted review
Rated 1 out of 5 stars

Frames both arrived damaged

Frames both arrived damaged. Now I have been days for response regarding my refund.

31 March 2022
Unprompted review
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Reply from Paper Collective

Dear Jess,
I'm sorry to hear you received damaged frames. It is definitely not our standard and of course we will find a solution so you can receive new frames in a perfect condition.
Unfortunately we can't find any e-mail from you. Will you please send an e-mail directly to my colleague Jacob on jj@papercollective.com
He will take care of you and the damaged frames.

Best regards
Jonas

Rated 2 out of 5 stars

£68 surprise import taxes charged

Delivery very delayed and then £68 import taxes to pay, which had no idea to expect.

21 March 2022
Unprompted review
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Reply from Paper Collective

Hi Kate.

Thank you for your feedback.

Prices shown to website visitors from outside the EU have reduced prices without added VAT (Danish VAT of 25% has been removed from the price you pay). However, you may be charged a local VAT when importing the goods to your country. Local custom fees and charges are not included in the shipping costs paid to Paper Collective.

Let me know if you have any questions. All the best, Rikke

Rated 5 out of 5 stars

Beautiful prints

Such beautiful, high-quality prints, easy to order and well packaged and delivered. I love looking at these everyday. Thank you!

15 March 2022
Unprompted review
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Reply from Paper Collective

Hi, Miss Last. Thank you for taking the time to provide your feedback. We appreciate your kind words. All the best, Rikke

Rated 5 out of 5 stars

Totally happy

I‘m totally happy with service and delivery and even more with the wonderful new poster on my wall.

7 March 2022
Unprompted review
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Reply from Paper Collective

Hi you!

Thank you so much for your feedback. We appreciate the kind words. We would love to see your artwork - feel free to send us a picture or tag us on social media.

All the best, Rikke

Rated 5 out of 5 stars

I won't even try to understand what is…

I won't even try to understand what is written :) Anyway, since I got an email from you about my experience as a customer I hope this is the right place. Your art works arrived very quickly, the package was pretty fine and the prints just lovely. The only little problem I had was that I was supposed to receive the shipment at a specific address, but I had to collect it at the courier instead. But, as I said, just a little hiccup. Again, thank you for your work. I think that the quality of your art prints is excellent. Love from Milan.

19 February 2022
Unprompted review
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Reply from Paper Collective

Love from Denmark! Thank you so much for your kind review. We appreciate your feedback.

// Paper Collective

Rated 5 out of 5 stars

Really nice print and frame

Really nice print and frame. I would have preferred if the print had been in the frame.

20 December 2021
Unprompted review
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Reply from Paper Collective

Hi,

Thank you so much for taking the time to write your review. We appreciate your feedback.

All the best, Rikke

Rated 5 out of 5 stars

Excellent

Excellent service and communication. Picture was well packed and protected.

10 December 2021
Unprompted review
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Reply from Paper Collective


Hi Kevin.

Thank you so much for taking the time to write this review. It means a lot to us. We hope you will think of us next time you need any frames or art prints.

I wish you a beautiful day.
All the best,
Rikke

Rated 5 out of 5 stars

Amazing!

Amazing!
Great quality print and arrived safe and intact to the UK, really good packaging. Really happy with my picture.

8 December 2021
Unprompted review
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Reply from Paper Collective

Hi Julia.

Thank you so much for taking the time to share your experience with us. We appreciate it a lot. We will launch many new art prints at the beginning of next year. I wish you a merry Christmas.

All the best, Rikke

Rated 5 out of 5 stars

Fantastic quality product

Fantastic quality product, absolutely beautiful prints. Great service - items were delivered quickly and arrived in perfect condition. Delighted! Thank you.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Fell in love with the print and happy I ordered. Not cheap but the print quality shows for it and quick dispatch.

30 August 2021
Unprompted review
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Reply from Paper Collective

Hi Nina,
Thank you so much for your sharing your thoughts with us. Your words mean a lot. We hope to see you back soon.

All the best,
Paper Collective

Rated 5 out of 5 stars

Amazing customer service

I had bought multiple prints and frames from Paper Collective a couple weeks ago, and after receiving my shipment, realized they had accidentally sent me an incorrectly sized frame. I reached out to them and received a reply with 24 hours. Not only did they send me a new frame, but also sent another print for the extra frame I had 🥺The prints and frames are great quality for their price and shipping was super fast, even to the US. This is an amazing service for getting affordable art from REAL artists.

TLDR : great products, fast shipping, and amazing customer survice!

28 August 2021
Unprompted review
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Reply from Paper Collective

Hi Keaton.

Thank you so much for your positive feedback. Your kind words mean the world to us. We thank you for your patience. We are so happy that you highlight the fact that we are working with real artists - because we want to celebrate the artists behind the prints. We hope you will think of us the next time you need to re-decorate.

All the best,
Rikke

Rated 5 out of 5 stars

Great customer service

Great customer service, great products!

20 August 2021
Unprompted review
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Reply from Paper Collective

Hi Beatrice,

Thank you so much for your positive feedback. We are thrilled to read that you like your products. We wish you a beautiful day.

All the best,
Rikke

Rated 5 out of 5 stars

Nice prints and frames are easy to use…

Nice prints and frames are easy to use and look great. They deliver VERY quickly and accurately. We purchased the jelly fish and are quite pleased with it.

16 August 2021
Unprompted review
Paper Collective logo

Reply from Paper Collective

Hi you.

Thank you so much for taking the time to share your experience with us. We are so happy to read your positive feedback. Jellyfish by Bec Kilpatrick is such an amazing print - a good choice.

All the best,

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