Paperturn.com | The Online Flipbook System Reviews 244

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Rated 4 out of 5 stars

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more

Company replied

Rated 5 out of 5 stars

The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more

Company replied

Company details

  1. Software company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent site and great product... Highly Recommended.

Excellent product and very easy to use. Their chat assistant, a lady called Bailey in my case was super efficient and extremely helpful and i managed to get some great discounts on asking so don't forget to ask...

21 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Dan,

We're very glad to hear that our customer support could help you with your questions, we will directly forward the positive feedback to Bailey! Thank you for your kind words :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Great support

Great support - chat a question and get an answer quickly!

16 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

Thank you for your positive review, our customer support team will be happy to hear this :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

5 stars from Denmark :)

So Easy to use. Have just entered and in 5 minutes I had made my first E-magasin. Whats not to like :)
Their chat is fantastic :)

15 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jannie,

Thank you for your kind words! We're glad that you like both our product and our customer support, I will directly forward your feedback to the team :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

As a freelance graphic designer

As a freelance graphic designer, I subscribed to Paperturn for the purpose of creating a digital portfolio. Process was incredibly easy to use and navigate, especially making changes to my flip book. Final product looks beautiful and professional.Highly recommend their services!

13 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Lisa,

We are so happy to hear that you like our product :) Thanks for a lovely review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent site

Excellent site. Easy to navigate, and pricing is right on first page no hidden agendas.
Customer service is great too!

12 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there!

Thank you for your great review! We really appreciate it :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Instant help and useful

Instant help and useful. Thanks!

3 September 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Myles,

Thanks for a great review! We're happy to have you as a member of our family here :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Brilliant Platform I'm really enjoying…

Brilliant Platform I'm really enjoying all it's features

31 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Wesley,

We're so glad that you like our features :) Thank you for your lovely review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Paperturn gives that native video feel

Paperturn met all our needs in terms of features in comparison with others. We did look at most options in this space and we found Paperturn doing a very decent job.
We wanted our videos to have that native video feel, without another window popping out. We got it. Also, we could trim the video to our liking. Great feature.
Pricing is one thorn in the flesh. But quality has a price. We respect that. Kindly review the pricing strategy. Otherwise we are very happy with it. Not to forget the great, great customer service.

28 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Martin,

Thanks a lot for taking the time to write this positive review! We're so happy to hear that you enjoy our features :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

I have been using Paper Turn for the…

I have been using Paper Turn for the past 6 months. Excellent exposure. Customer service is very helpful (Emma is awesome!). Great to be able to actually call in with questions. Brand X does​ not offer call-ins.

20 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Curtis,

We are so glad to hear that our customer service, especially Emma could help you with your questions and we will forward your positive feedback directly to her!
Thank you for your review and you're always welcome to call us again :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Efficient customer service

Customer service picked up my email within 10 minutes and sorted my issue straight away.

31 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear J,

We're glad to hear that our Customer Service Team could help with your issue so quickly :) Thanks for leaving a review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

customer service and the platform to…

customer service and the platform to produce really good flipbooks is awesome.

16 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Derek,

Thank you for your great feedback! We're glad to have you on board :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

We are using Paperturn for our Rotary Club…

We are using Paperturn as a Rotary Club web site and it is working really well for us. We started by running a parallel website with Paperturn as the main feature on the home page of our conventional website, plus a Paperturn URL It soon became obvious that our members preferred the direct approach so now our URL goes directly to Paperturn and buy passes the conventional home page.

Technical support has been superb, we found a bug and Emma organised for a software support engineer to sort our issue out. Thank you Emma

13 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Brian,

Thanks a lot for your positive review! We are so happy to hear that our flipbooks are received well from your members and that our team could solve the issue.

Warmest regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Emma was lovely!

Emma was lovely and she answered all my questions regarding the renewal and price.

Thanks!

7 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jacque,

Thank you for your lovely feedback! We will directly forward this to Emma :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Above & Beyond

Emma was amazing and fast to work with! She answered all my questions quickly and succinctly and was able to help the non-profit I work for fit PaperTurn within our budget.

7 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Kayla,

Thank you for your kind words! We are happy to hear that Emma could help you with your questions, and we're glad to have you on board :)

Warmest regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Love the ease of use

Love the ease of use. Online Emily in customer service was very helpful.

7 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Rebecca,

We're glad to hear that Emily could help you and that you like the ease of our service. Thank you for your positive review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent

Excellent. Quick and efficient answers to my tech questions. Many thanks for the additional information links.

6 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Shaun,

Thanks a lot for your positive feedback! We appreciate it :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Very impressed!

I am new to flipbooks and tried the free trial to make a project for my club so they can consider using Paperturn. The free trial allows you to use the features you'd need to really try it out. My questions I had in chat were quickly answered. Looking forward to working more with this service from Paperturn!

5 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Chereen,

We're glad to hear that our trial gave you a good overview about our features :) Thank you for your kind words and for your business!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Really helpful people

Really helpful people, good product

2 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Tracey,

We're glad you're happy with our product and service! Thanks for leaving a review :)

Warmest regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent

As always, excellent work and my queries are answered quickly.

28 June 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Tammy,

Thanks for a great review! We're happy to have you as a member of our family here :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Quick and efficient answer

Quick and efficient answer! Thank you so much!

23 June 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jarifa,

Thank you for your positive feedback! We will directly pass it to our Customer Service Team :)

Warmest regards,

- The Paperturn.com Team

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