I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more
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See what reviewers are saying
I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more
Company replied
I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more
Company replied
The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more
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Company details
Written by the company
Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices
Contact info
Klokkestøbervej 16, 5230, Odense M, Denmark
- 1 (888) 720-1796, (+44) 020 3695 1124, (+45) 66 19 00 00
- info@paperturn.com
- www.paperturn.com
4.8
Excellent
244 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Jessica is always spontaneous
Jessica is always spontaneous, prompt and super helpful! Keep going with the great job. Love PT services :)
19 May 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Hardik,
Thank you so much for your review! Feedback like this genuinely makes our day :)
Warmly,
- The Paperturn.com Team
Fantastic service- software features…
Fantastic service- software features are unrivalled and the customer service is excellent. Very satisfied and recommend to anyone looking for a flip book host :)
11 May 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Joy,
Thank you so much for your wonderful review! It's great to hear that you are happy with our service :)
Warmly,
- The Paperturn.com Team
Awesome Support, Real Talk and Solutions!
Great experience all the way through!
All My Questions were answered! I opted for the 3 day Discount, emails were answered concisely, and quickly!
Technical Support was requested and immediately responded considering the time difference in the USA/EST! Paperturn Rocks! ...Our Team did the rest! Thanks a Billion! -EdwinElam.com
10 May 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Edwin,
Thanks for your great review! We're happy to hear that you have a great experience with our platform as well as with our customer support :)
Warmly,
- The Paperturn.com Team
Auto renewal query...
Had an auto renewal come through which after evaluation we realised we didn't need the full extent of. Spoke to a few contacts at Paperturn to discuss the options. Ultimately Cassandra quickly called back and we came to mutual decision that worked for us and enabled us to continue using the service at a level we needed. Very courteous and friendly and went the extra mile for us. A company that has got it's customer service sussed!
7 May 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Chris,
We are glad to hear that the situation could be solved so quickly! Thanks for this great review, we appreciate it :)
Warmly,
- The Paperturn.com Team
Easy to use with incredible customer support
I love the ease of this platform and quality of the product. My company uses Paperturn to embed our digital newsletter into emails for wide distribution. The esthetic's are great and can be used in combo with other digital marketing platforms.
When there ARE issues, few and far between, the custom support is above and beyond great. They were prompt in their response, gave great advice and followed up. After I tried all suggested- I was able to send them my document and they went through it themselves to find where the issue was. (In this case links were not being identified by Paperturn when uploaded). They found the problem, fixed it, let me know why it happened and how to prevent it. So appreciative of this! I would definitely suggest using Paperturn.
18 March 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Sarah,
Thank you so much for your positive and detailled review! We really appreciate it and are glad to hear how our support team solved your issue. We're happy to have you on board :)
Warmly,
- The Paperturn.com Team
We Love Paperturn
We instantly increased our customer response when we moved to Paperturn. They offer useful features, and they are always introducing something new and exciting. Their platform is SO easy to use!
8 March 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Steph,
We're so glad to hear that Paperturn could help you with your customer response and that you like our new features! Thank you for a great review :)
Warmly,
- The Paperturn.com Team
Ten stars out of five
Jessica from their customer service walked me through the integration into my wix website in just a few minutes and helped me adjust all my settings. It was so easy and they were very helpful.
2 March 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Anna,
Thank you so much for your positive review! We are very happy to hear that Jessica could help you with your website and we'll make sure she receives the feedback :)
Warmly,
- The Paperturn.com Team
Great product and easy to set up!
Our hotel is very happy with Paperturn and the quality of product they provide. The customer service is outstanding, quick and very responsive! Paperturn continues to add useful features.
16 February 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Kirk,
Thanks for an amazing review! We're so happy to hear that you're enjoying our platform and the new features we release :) Glad to have you on board.
Warmly,
- The Paperturn.com Team
Paperturn's platform is excellent
Paperturn's platform is easy to use and the content looks professional on the site. The customer service is excellent and always quick to respond to any inquiries. We are pleased with this service!
26 January 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Jenny,
Thank you for your review. We're happy that our platform is able to bring your publications to life!
Warmly,
- The Paperturn.com Team
Billing Error
When we changed from annual payment to monthly fees we were automatically charged with annual fee again.
I called and spoke with Cassie, head of Customer Service, who researched our account, shared some insights, and promptly provided a solution that satisfied everyone.
19 January 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Lee,
Thank you for taking the time to write a review. We're glad to hear that Cassie could solve the issue immediately and that you're happy with the solution :) We're happy to have you on board!
Warmly,
- The Paperturn.com Team
Very cool service for hosting an…
Very cool service for hosting an interactive PDF with clickable links.
18 January 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Caleb,
It's great to hear that you like our platform and our features! Thank you for your positive feedback :)
Warmly,
- The Paperturn.com Team
Excellent technical support from online…
Excellent technical support from online chat mostly with Bailley but also from Emma, Mia and Anders. Thank you.
13 January 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi there,
We're glad to hear that you're happy with our customer service team and will forward your positive feedback directly to them! Thank you for your kind words :)
Warmly,
- The Paperturn.com Team
Really good company. Great customer service
Paperturn have been really great for me to use for flipbook subscriptions for my customers. So easy to understand and implement the code into websites with the 'paperturn' noises to create life-like online brochures. I get a handy, yearly email notification for renewals which allows me to make changes if required. The customer service is immediate, timely and no waiting for replies. Really good company.
12 January 2021
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Jo,
Thanks for a lovely review! It means a lot to us that you enjoy our features, like our embed-function. Your kind words are directly forwarded to our customer support team :)
Warmly,
- The Paperturn.com Team
Reply from Paperturn.com | The Online Flipbook System
Hi Dori,
Thank you for your great review! We're glad to hear that you like our website and service :)
Warm regards,
- The Paperturn.com Support Team
Great customer service.
16 December 2020
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Nathan,
We're glad you had a positive experience with our customer service, thanks for taking the time to leave us a review!
Warm regards,
- The Paperturn.com Support Team
Very professional
Support very kind, reactive and helpful. overall the ebook is really easy to edit with a great result. I recommend the site !
23 November 2020
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Albane,
Thank you for your kind words! We are so happy to hear that you like our product and the results you get :)
Warmly,
- The Paperturn.com Team
Very helpful advisers.
Very helpful and informative staff who are understanding of the issues with patience and clarity. Definitely recommend.
12 November 2020
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear JP,
We're glad to hear that you're happy with our customer service team and will forward your lovely feedback directly to them! Thank you for your kind words :)
Warmly,
- The Paperturn.com Team
PaperTurn offer an excellent service
PaperTurn offer a very good service, it is a very good system and very easy use and update. Just one word 'Excellent'!
10 November 2020
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi there,
Thanks a lot for your positive feedback! We appreciate it :)
Warm regards,
- The Paperturn.com Team
Bailey was incredible
Bailey was incredible. Really held my hand thru the process even waiting with me as the file uploading. She made it so easy.
5 November 2020
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Dear Tim,
We're very happy to hear that Bailey helped you with your flipbook - we will directly forward your feedback to her :) Thanks for your lovely review!
Warmly,
- The Paperturn.com Team
Reply from Paperturn.com | The Online Flipbook System
Dear Charles,
Thank you for your positive review, we really appreciate it! :)
Warmly,
- The Paperturn.com Team
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