Paradigit Reviews 

5 days delay with a promised delivery time of 1 day.
Customer service tells you 3 different stories on 3 different days. Never again.

Lying Thiefs

I order a ASUS ROG Strix G15 G513QR-HF012T with it expected to be in stock. My money was taken immediately and I waited. A day before no update occurred saying it would be shipped. I emailed to express my concern. On the day due for delivery nothing happened. I called, they stated they didn't have it. They greyed out the product so it couldn't be purchased. I requested a refund as they couldn't say when they would get stock. They said they would send confirmation that it was been cancelled but no email. Sent 2 other emails, no response and now the laptop is magically in stock. My order is no longer visible on my account so I can't quote the reference.

Visa ve. This appears incredibly suspicious and their customer support, as seen my others below is appaling! Give some update else this is theft!

Ordered two monitors. One of them broke within a month. Send it for repairs and they say its not broken and ship it back.

Upon testing the screen still doesn't work (the other identical screen does work on the same cables)

Contacted them again and they have been ignoring me for over a week now after several emails.

Ordered a product, then they cancelled my order after payment, and then it took them a full week to refund me my money...
It was a large amount of money too; it's unacceptable that a company like this takes a full week to issue a refund on an order they cancelled minutes after it's been placed.

Fast shipment and great service!

Ordered multiple computer parts which were package properly, shipped the same day as I ordered and I contacted their client support for a few questions, which was a pleasant experience!

Happy and satisfied customer here!

So I recently decided to buy a pre-build gaming pc, since building one is and will be close to impossible due to the current shortage of components. I bought the Extreme R7 version of Paradigit. Since I wasn't too sure about several things, I asked for help, which they were perfectly willing to provide, even before I ordered anything. Great customer service, very polite people. I received my package the next day, perfectly and safely conceiled. Everything was pre-installed, so the PC was ready to go. What a wonderful piece of machinery this is.
Great value for your money aswell, looking at the components used. I am extremely happy and would recommend 10/10. We bought our first PC at Paradigit more than two decades ago, and have been coming back ever since. Never had a bad experience and probably won't either.

Excellent service! Good prices and super fast delivery. I ordered a laptop, and I received it the next day. Top!

Delivery
The service provided by the company itself was very good even after considering the current COVID-19 measures. The ratio price/benefit is fair and very good when comparing with other equipment imbedded with lower capacity parts.
The order was placed on the 19th of January, ready to be sent one/two days later. Today is 26-Jan-2021 and I have not received it yet.
The courier selected by Paradigit (Paradigit responsibility) is not providing a good service to the sender. Paradigit is not following up the delivery of the order which is strange because they are paying for the service and should be more demanding with the courier service. DHL has my package since 21-Jan-2021. I keave less than 5 Km away from Paradigit. On DHL package tracking service (3SPDC200225094) it states "Onjuist gesorteerd, vertraagd door opnieuw sorteren" since the 22nd of January, which means "Incorrectly sorted, delayed by re-sorting". How long will they take to re-sort the package? Who is the responsible for the incorrection while sorting it? Does the buyer have to suffer the consequences of the incorrection while sorting it? Why one of the items in my order was picked up on the very same day and immediately delivered? We are talking about an amount that implied a significant financial effort.

Review
The goods were delivered today 27-Jan-2021 (finally) in good conditions. The equipment is exactly as expected. Performing very well.

Suggestions:
Seller should have a more strict follow up of sent items. The courier might be trustworthy but may also fail which was the case. By failing the courier is jeopardizing the sender/seller reputation. It is all part of the same process.

I received a very good service from Paradigit, both through messenger and through the website.
I ordered a laptop and had a prompt delivery the next day.
I will surely recommend Paradigit.

Excellent Screen
delivered on time
Display is very good
meet my expectation

I'm such a nerd, looking the whole internet for the perfect laptop (in this case). Tweakers is a big help and made me target a great laptop offered by different sellers. The 14 days return policy and price combination made me buy it at Paradigit. Even during these Christmas days it was send rapidly, within a day I received it and it works great.

I bought a laptop and it was instantly canceled without notifying me in any way or explaining any rationale. I checked the website a couple of days later to see where the laptop was and saw it was canceled, which cost me a couple of days of work.
It also cost me $100 since I paid with a card in a different currency, so maybe try not automatically cancelling orders and wasting people's time and money.

I bought a laptop Asus and the order and delivery where fast and correct. No complains. continue as usual!

am very happy with my purchase from paradigit.
arrived on time and i got exactly what i payed for and expected.
would buy from paradidgit again.

Unable to deliver in time as promised. The order was split into different packages, where one was indeed delivered in the time the other was not. The clear communication that is was split was lacking. During the wait the product was still in stock and on a faster delivery time then eventually delivered. I also never got a track and trace number for my second package.

Communicated my address incorrectly to BPost (I double checked that I entered it correctly on my Paradigit order) and then there is no way of getting in touch. It's supposed to be delivered by DHL but in Belgium they use BPost and there's no way of getting in touch wither either Paradigit or BPost to sort the simple error in address out (again an error I did not create). Also took 4 working days for this problem to arise despite supposed "next day delivery"

Never buy from Paradigit. They put expected dates of product availability on their website, allow you to buy it, and then postpone the delivery date indefinitely. With the excuse of "we can't assure 100% it will arrive that day" they have probably charged dozens of customers money and they don't even have the product. I have been waiting for a laptop since sept 4th. Also, they have waiting lists and don't notify their customers. This is the most unethical store I've ever seen in my year in the Netherlands and I'm surprised no one has done anything against this customer insult.

*edit*: after the company decided to inform me on what happened, I was naive enough to believe and try again, making sure the 3d security was enabled, and what happened? The exact same thing: I paid, I waited for the delivery, nothing was delivered, and now all of of a sudden the order code is gone from the system, NOT EVEN AN UPDATE ON THE ORDER SAYING IT'S BEEN CANCELLED DUE TO X (3d security was a another lie), NOT EVEN A CALL SAYING THAT MY ORDER HAS BEEN CANCELLED, so despite them trying to look cool in websites like this, I repeat: absolute utter trash.

paid 1300 euros for a laptop, to be delivered next day, was not delivered, checked the order number on the website and there was nothing (???), called helpdesk and they said "oh yes your order has been cancelled" an email would be nice then? no basic common sense in this company, they even said that I should call the bank because they didn't know what was wrong, so I did and the bank said everything is fine with my account and card, that they money was taken, but it would be refunded (god knows when), so I called back to helpdesk from paradigit and now they said that they indeed took the money and cancelled the order, after being confronted with the truth, so I asked why and what went wrong so I could make it work because I need the laptop ASAP, they said they don't know ??? Ridiculous customer service, didn't even try to make it work and fix their mistake, didn't even offer a discount on the new purchase, didn't even apologize for messing it up, not letting me know, lying when I asked, never buying anything from paradigit again, specially after seeing all the other bad reviews here, and to think that I even paid for insurance and support....

Ordered a camera system of 3 pieces, one of them won't connect so is hardware problems, I call paradigit and they said they can't do nothing and to call the company that builds the product and complain to them... REALLY!!!!!!!!!!!!!!!!!!!!