Paradigit Reviews 

Speed delivery (next day as standard) products exactly as described with no faults for the best price in the Netherlands.I leave five stars because I have had good experiences with Paradigit previously having to return faulty products.They processed warranty returns without delay or issue.

Arrived a day late but Perfect!

Frequent customer of computer parts & accessories on Paradigit.nl and most of the times their services are stellar but with some occasions there is a "lemon" order which is messed but everything things are sorted out promptly.

This was my first order with Paradigital. Ordering was a snap, quick delivery and I received emails informing me of each step/progress of my order until it was finally delivered. Very satisfied with the whole process. Will definitely choose Paradigital for my next elctronic purchases

I ordered all components to build a complete PC. For the motherboard it was listed on the website that there was only one left in stock, so I was concerned about timely delivery, but everything arrived the very next day exactly as ordered.

Very happy customer!

Ordered a Surface Arc mouse that never arrived. The usual webshop trick claiming to have stock to poach away customers from legit competition. Ordered on 30 December, received confirmation email with delivery date on 2 Jan. Online status indicated order had been sent to warehouse. Then...nothing happened. Had to call myself on 6 Jan. with their useless servicedesk to be told they don’t have this in stock and could do nothing to fix the issue; no apologies, no ownership. The servicedesk guy sounded tired from apologizing to angry customers all day long. Cancelled my order. No surprise: taking my money took seconds, returning it will be days, if not weeks. I don’t expect this miserable webshop will survive much longer.

My € 800,- laptop has problems after a few months. Sound is cracking and sometimes the on/off-button doesn't work. Can't do nothing without that button. I don't even get an answer to my multiple e-mails that I sent them…. No service after selling at all.

My brother ordered a laptop which cost €850, thinking it would be delivered the next day since they promise when you order before 23:30 you get next day delivery. Got an email it will take 13 days or more to receive the laptop 🤣🤣🤣 spent €850 on this site and can't even deliver a laptop within 5 working days??? This websites does fake promises in order to attract more customers but fails to even deliver a laptop within 5 working days pff...

I went to your new location on Westerhaven (Groningen) and I bought some case fans last week but when was doing upgrades on my build I noticed I need a little connection splitter. I went back today and one of the guys went to the back and shortly came back with the part, when i asked how much i owe he said "nothing" i was very pleasantly surprised and to top it off he threw in small goodie bag because of the opening of new store. I know its small thing but it was very cool, you definitely earn a loyal customer! thanks! Maros.

Worst service ever

I'm not really the person that writes negative stuff over companies online, but this web-shop is the worst I ever met. I order almost everything online, so I saw a lot of online shops till now.

In June I ordered a keyboard from this website and I got it really quick. I used it for some moths, and in October, out of the blue, some of the the keys stopped working. I sent it back and they informed me that it cannot be fixed and they also don't have that product in their assortment anymore, therefore I will get my money back. In the meantime I've sent them quite some emails, to get my money back and now, by the end of January I still don't have them.

Be careful with this shop, I am sure I will never buy something from them again.

Excellent customer service, fast delivery. So far I only have good to say from my experience. Definitely a shop/webshop to be recommended.

Ordered a laptop in the webshop. Payment (1059 euros) went through. Received a totally different laptop worth 630 euros(!!) Customer support wasn't very helpful either. It took 3 weeks before i got a verification that i could send the laptop back en get a refund which will take up to another 2 weeks! Now i'm stuck with no laptop, no money, no discount on a new purchase, and worst of all not even an apology!

In the end I haven't actually bought anything from them (in the past 3 years or so) because I ended up cancelling my order (GTX 1060 6gb GPU) because the delivery date on the website was wrong on three different occasions. This really really bugged me but there were a couple other websites that could actually deliver on the time stated on their websites. I give this store a 3/5 because of the customer support. I called them up early in the morning and who I spoke to then didn't do what she promised me but Michiel was great! Very clear in what was going to happen and what I could expect so kudo's to him! The woman I spoke to was the polar opposite of him sadly..

Would I purchase something from this store again in the future? Yes. They have great prices but I'd only order something "cheap" that I wouldn't need very soon.

Edit: the store page also didn't mention that the GPU I had ordered didn't come directly from them. It came from a different seller and they obviously had very little control or insight as to what was happening there. Plain bad idea if you ask me but meh.

I ordered a 900 euro worth laptop and paid to have it delivered in a certain time frame within the day. I waited for a week until delivery day.

Delivery day comes, and it doesn't get delivered. I wait for 4 hours without being able to do anything. I contact customer service, they respond after 2-3 days that they will resend it.

I wait for another 4 days until the next delivery day. AGAIN it doesn't get delivered, and again I spend 4 hours waiting. The second time around, I didn't even have a code to trace my package. This happened last night, and I still haven't received a response.

After waiting for two weeks and giving the store a second opportunity, I have to say this experience was horrible. I am going to request a refund and will hardly trust this store again. I don't know where the problem is (shipping or sellers) but it should at least make sure the product reaches the customer, especially after they messed up once.

Such a bad experience! I bought a Lenovo P2 and after just a month start experiencing bad quality sound from speaker. I sent the phone for warranty claim and they told me there is water damage thats why warranty is void and now pay 60 euros to get the phone back. I never used phone near water and now I cannot even prove that. Ok, I paid 60 euros to get the phone back and today I received the phone with broken back cover and screws visible. wow .. never going to use their service again.

Very good service

Shipping was quick (next day delivery), goods as described, well packed. I am satisfied.

shop refuses to honor warranty on smartphone.

Had a problem with the charging of the smartphone, a problem that appearently appears frequently with that type (htc models).

first there was a hostage negotiation:

they recognize the battery problem but charge 201 euro for repairing a screen that i dont want repaired and if i didnt want to pay they would just charge 60 euro for sending it back. Or i could just refuse to pay and abandon the phone.

After 2 more weeks of waiting: they send a mail that it is repaired. After 1 week they send a mail to tell me that they refuse to repair it because of fuid damage ( i mad esure to never take my phone near anything wet, it even had a protective case)

This shop is unprofessional and i observed clear cases of malpractice. This is not the end of it.

Top delivery, on time, right track and trace information for a good price.

I tried to look for a good keyboard for the computer stick at the back of my TV. I first bought a bluetooth keyboard first, but the distance is too short, less than 5 meters. So I returned it and bought another one -Logitech (K400 Plus). This one works perfect! Paradigit offers easy to access service, also the price is very competitive. Overall I am glad with them!