Andreia has now down 2 cruises for us. Started looking wasn’t sure what we exactly wanted but with her knowledge she was able to put us together to unbelievable packages. Next year off to the med an... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We have used Tina on several occasions to book our Virgin Voyages cruises and she has always been fantastic. Great communication and makes things so easy for us. We won’t hesitate to use again for our... See more
Company replied
We have used Paramount Cruises for many years now. For the last few trips we have had Caitlin working with us to secure our travel, stays and flights across the world! She has simply been outstanding... See more
Company replied
We had Tina from Paramount Cruises assisting us in booking our first cruise and she was absolutely fantastic. From the start, she was friendly, knowledgeable, and really easy to speak to. She resp... See more
Company replied
Company details
- #12 of 38 best companies in Cruise agency
- #17 of 53 best companies in Cruise Travel Agency
- #21 of 143 best companies in Tour operator
- #36 of 201 best companies in Travel agent
- #14 of 97 best companies in Travel deals
Paramount Cruises
Written by the company
- Welcome to Paramount Cruises, we’re a boutique, independent cruise specialist travel agency based in London. Our mission is to put together great value, tailor-made cruise packages which will leave you with lasting memories.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 020 7947 0270
- info@paramountcruises.com
- www.paramountcruises.com
4.9
Excellent
2k reviews
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Inside room to balcony upgrade
Enquired with Patrick with regards to upgrading our room due to price drop by NCL cruises, he investigated and found us a good upgrade deal very promptly. Payment processed and new confirmation received all within an hour. Fab service.
18 December 2025
Reply from Paramount Cruises
Thank you so much for taking the time to leave such a great review! 😊
Kind regards,
Paramount Cruises Team
Used Caitlin at paramount cruises a few…
Used Caitlin at paramount cruises a few times now, excellent customer service and response every time!!
Very patient and helpful, nothing is a problem…. So a big thank you Caitlin x
17 December 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your lovely review! 😊
Thanks again for your continued support!
Kind regards,
Paramount Cruises Team
Reply from Paramount Cruises
Thank you for your lovely review! 😊
We’re so happy to hear you always receive the best service from Tina
Kind regards,
Paramount Cruises Team
First time using Paramount
First time using Paramount and would not hesitate to using them again. We dealt with Caitlin who was always quick to answer our queries.
Would recommend Paramount to our friends to book their holidays as well.
17 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your great review 😊
We’re really pleased to hear you had such a positive first experience with Paramount and that Caitlin was quick and helpful throughout.
Kind regards,
Paramount Cruises Team
Always an inclusive service.
Booked another trip recently with Mo.
Have used paramount a few times now and always an excellent service. In our opinion, Mo goes above and beyond and is always happy to answer questions. Paramount are way more inclusive (and offer better value packages), than the majority of other agencies. 5 star service again. Thanks Mo.
28 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your fantastic review.
We’re delighted to hear you’ve had another great experience booking with us and that Mo went above and beyond once again. Thanks again for your continued support!
Kind regards,
Paramount Cruises Team
Northern lights cruise 2025
From my first call to Paramount, I spoke to Caitlin and she made booking the cruise very easy. Caitlin kept checking with Fred Olson cruise line, over many weeks, to try and change my dining time. A couple of weeks before our cruise Caitlin contacted me to say that she had changed our meal time. I have used several cruise agents over many years and this kind of service surprised me. Well done Caitlin. The cruise was fantastic and I will be booking with Paramount in the future. The only problem I had was trying to pay over the phone and had to do it online.
13 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for such a thoughtful and detailed review 😊
We’re delighted to hear Caitlin made your booking experience so easy and went the extra mile.
We look forward to helping you plan your next cruise!
Kind regards,
Paramount Cruises Team
Problem free booking!!
Tina was very helpful. Answered all my questions/queries very quickly and nothing was too much trouble.
3 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you for your kind review 😊
We’re really pleased to hear Tina was so helpful and quick to answer all your questions.
Thanks again for taking the time to share your experience!
Kind regards,
Paramount Cruises Team
Holiday was amazing thanks to Robin…
Holiday was amazing thanks to Robin from Paramount Cruise
2 December 2025
Unprompted review
Reply from Paramount Cruises
Thank you for your lovely review 😊
We’re so happy to hear you had an amazing holiday and that Robin helped make it extra special. Hope we can help again with your next trip!
Kind regards,
Paramount Cruises Team
Good recommendation
Very polite and helpful staff who were extremely helpful in guiding us through choosing an itinerary and type of cabin.
Recommended by a friend who always books with Paramount Cruises.
30 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your wonderful review! We're delighted to hear that our team were able to guide you through choosing the perfect itinerary and cabin. It’s always lovely to know when our guests come to us through personal recommendations, and we’re so pleased your friend pointed you our way.
We truly appreciate you taking the time to share your experience and look forward to helping you plan many more memorable cruises in the future.
Kind regards,
Paramount Cruises Team
Great service booking cruise stay and…
Great service booking cruise stay and flight
29 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you for your lovely review! We're so pleased to hear you received great service while booking your cruise, stay, and flights. Our team always aims to make the whole process smooth and enjoyable, so it’s wonderful to know we hit the mark.
We hope you have an amazing trip and look forward to assisting you again in the future.
Kind regards,
Paramount Cruises Team
Superb service
I've been wanting to book a cruise to Japan for a while but was put off by the idea of dealing with someone on the phone but the experience we had with Andrea was so helpful and straightforward. She identified our needs and put together the perfect package for us! Were so excited to experience our Japan cruise next year. Thank you Andrea.
30 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for sharing your experience! We’re delighted to hear that Andrea was able to make the booking process smooth and enjoyable, especially after you’d been hesitant about arranging it over the phone.
Kind regards,
Paramount Cruises Team
Excellent customer service
Excellent customer service. Andreia was so helpful amending my booking.
29 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you for your kind review! We're so pleased to hear that Andreia was able to help you with your booking amendment. Providing excellent customer service is something we take great pride in, and it’s lovely to know her support made a positive difference.
If you need anything else at all, we’re always here to help.
Kind regards,
Paramount Cruises Team
Outstanding service from Tina at Paramount Cruises
I received an outstanding service from Tina at Paramount cruises. My wife and I have been on two cruises before but there are so many options and variations to consider. I did a lot of research myself but Tina gave me much better more competitive prices than I could get even with discounts being offered. Tina was very responsive giving quick answers to may of my questions and making a booking was made very easy. I highly recommend Tina from Paramount Cruises for advice and making your booking..
23 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear that Tina was able to make your cruise planning experience smooth, informative, and great value.
We truly appreciate your recommendation and are thrilled to have assisted with your booking. If you need anything else ahead of your trip, we’re always here to help.
Kind Regards,
Paramount Cruises Team
Tina -Paramount Cruises
Tina, was extremely helpful, I had a lot of questions and made numerous changes. Tina was always responsive and I am happy to recommend her services
23 November 2025
Unprompted review
Reply from Paramount Cruises
Thanks so much for your review. We’re really glad to hear that Tina was able to help with all your questions and changes along the way. It’s great to know you’d happily recommend her, that means a lot to us.
If there’s anything else you need, we’re always here.
Kind Regards,
Paramount Cruises Team
It was fast and easy as I go with the…
It was fast and easy as I go with the booking and Robin did a great job to assist me. I was able to customize my booking for convenient travel.
21 November 2025
Reply from Paramount Cruises
Thanks for taking the time to share your experience. We’re really glad to hear that Robin made the booking process quick and easy for you.
If you need anything else, we’re always here to help.
Kind Regards,
Paramount Cruises Team
Robin was very good and I found the…
Robin was very good and I found the booking process straightforward. I feel he will help me if I need any more information.
19 November 2025
Reply from Paramount Cruises
Thanks for your lovely review. We’re really pleased to hear that you found the booking process straightforward and that Robin took good care of you.
If any questions come up, we’re always here.
Kind Regards,
Paramount Cruises Team
Booking holiday
I would like to leave feedback about the excellent service I received from Tina Conlan. She was incredibly attentive and provided very accurate information throughout the process. Thanks to her, the booking was completed smoothly, and I was 100% satisfied with her assistance. I can only recommend her to everyone, and I will definitely contact her again the next time I make a booking.
Thank you,
Szilvia Foldesi
4 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your lovely feedback, Szilvia. We’re really happy to hear that Tina took such great care of you and made the whole process smooth and stress-free.
We truly appreciate your kind words, and Tina will be delighted to hear them. Whenever you’re ready to plan your next trip, we’ll be here to help.
Kind Regards,
Paramount Cruises Team
Reply from Paramount Cruises
Thank you for your review! We’re really glad to hear you received fantastic service from Robin and found him super responsive. We appreciate you taking the time to share your experience.
Kind Regards,
Paramount Cruises Team
We have booked a few holidays with…
We have booked a few holidays with Paramount and it’s a very good company. Tina always goes out of her way to find the holiday that we want, thank you.
15 November 2025
Unprompted review
Reply from Paramount Cruises
Thank you so much for your kind words and for continuing to book your holidays with us. We’re really happy to hear that Tina always goes the extra mile to find exactly what you’re looking for. We truly appreciate your loyalty and support.
If there’s anything you need as your trip gets closer, we’re always here to help.
Kind Regards,
Paramount Cruises Team
Robin who we spoke to answered all of…
Robin who we spoke to answered all of the questions that we asked and explained the cruise to us as it is our first time on one would recommend him to any of my friends.
18 November 2025
Reply from Paramount Cruises
Thank you for taking the time to leave a review. We’re really glad to hear that Robin was able to answer all your questions and guide you through everything for your first cruise.
If you need anything else as your trip gets closer, we’re always here to help.
Kind Regards,
Paramount Cruises Team
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