Parasol Reviews 

Jen was an absolute star!! She responded really quickly and got me what I needed in record time. This is exactly why I love working with Parasol! They are very friendly and efficient people.

Would give 0 stars if I could. Would NOT recommend using this company at all. Constant issues with pay, due to them not updating their system despite telling me multiple times that they have updated it for me. Meant I have been over taxed for months, they then told me I'd get a month free from margin which they then refunded outside of my standard pay, which meant that I got taxed on top of that and ended up just being worse off? Useless company, would never use again and would tell people to not bother using them either.

Prompt and polite - I had a call back very quickly after my initial query. The person was very well informed and professional and my account was set up very quickly.

I spoke to Eva today and she was so helpful and friendly .. I had loads of questions re my payslip etc and she answered everyone professionally and efficiently ❤️

I have left a review of 5* around the initiation phase of joining parasol which was great.

I have had a few things post initiation phase including my tax code. Today I spoke with Andy E who was superb. I sent over my P45 which needed to be uploaded prior to pay so I didn’t have to go through the rigmarole of a P6 from the HMRC.

Within 20 minutes of receiving the document the issue was resolved.

Andy and the parasol onboarding team have been exceptional through this process.

This is a great company that I would highly recommend.

I find the payroll team very helpful, I had a particularly good experience with Prabhjot recently.

I had a choice of several companies but chose Parasol for their cost and flexibility.

Thank you Jo - very helpful, and answered all questions in great depth.

It’s too much
Not personal
Other umbrella companies are more personalis and take your information and fill things in for you and discuss things with you

Seems nice and easier to work with your organisation.

Follow up culture is fantastic and the other areas of their service delivery is very effective, so they have been able to meet up with all expectations

I spoke with Laura and she was extremely helpful.
Digging out some archived paper work.
Was a pleasure to speak to.

Laura. She was extremely calm, professional handled my missing payment enquiry quickly and proficiently even when I was distressed and very anxious. She was clear and showed a great deal of empathy understanding the circumstances immediately. She is a true star. In this day of lethargy and unprofessionalism she was fantastic a real credit and asset to the organisation and I cant recommend her highly enough. Well done Laura and Thank you!

Jen was Very informative

Great communication and personal service to receive expense payments. Grateful for your work !

I had a very good on-boarding session over the phone with Jen, who outlined all aspects of the parasol structure to me and answered some of my questions about the payslips clearly.

Abi R, was very good in help me sort out my request.

Thank you.

Jen was outstanding from start to finish. She was professional, patient, and went above and beyond to help. Highly recommended.

I have used parasol umbrella company services for a temporary work assignment. The set up is easy, fast and straightforward. Lorraine Tench set up my private pension scheme and Abi from employee support sorted all the other relevant details.