Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more
Company replied
It was a smooth experience from start to end. Wanted to get parcel from Bengaluru to Australia and initially was bit worried since it was first time using parcel chief. Hussain made the process easy w... See more
Company replied
1. Customer service was excellent. All queries answered as needed. 2. Very prompt. Called when requested. Did not harass with reminder calls 👍🏾. 3. Courier runner too was very polite & cooperat... See more
Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service as always!
The service here is always satisfying. You never get to complain about anything regarding the schedule or the handling of the parcel. My parcel always come in good condition.
1 July 2025
Unprompted review
Reply from Parcel Chief
Dear Aamena,
Thank you so much for your kind words!
We're glad to hear you're happy with our service and that your parcels always arrive in great condition. We truly appreciate your support!
Best Regards,
Parcel Chief Team!
Honest professional service
Absolutely amazing!! Right from me giving them a confirmation about using their services, till it gets delivered, they take care of every minute detail.
Right from pickup at Coimbatore till delivery in the Netherlands, entire transaction was covered in the amount mentioned by them; and the amount was mentioned once the package reached their office at Mumbai. No additional customs duty payment to be done by me or the receiver. Just handover the courier from my doorstep and transfer the money once it reaches Mumbai and comfortably sit back and wait for it to reach the destination.
I was kept informed about every single step taken. My every call / email was addressed immediately. Though they shared the tracking details with me, they never missed to update the details through mail. The package was received in the Netherlands intact with no damage or any issue.
Thanks a lot for your amazing, patient and professional service.
1 July 2025
Unprompted review
Reply from Parcel Chief
Dear Shanthi Vivekanandan,
Thanks for leaving us such a wonderful detailed review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for recording your precious and honest feedback.
You will be eagerly awaited.
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Rahul Ayyappan,
Thank you for your valuable feedback.
We're delighted to know that the the service rendered to you were good and we hope you'll connect with us again in the future!
Best Regards,
Parcel Chief Team!
Excellent service very fast delivery…
Excellent service very fast delivery thank you so much …happy with your service…
23 June 2025
Unprompted review
Reply from Parcel Chief
Dear Madhu S Kumar Singh,
Thank you for your valuable feedback.
We are glad to know that you experienced fast and quick service by Parcel Chief. We are grateful for the pleasure of serving you.
Best Regards,
Parcel Chief Team!
Second time❤️ Thanks from the heart
Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arrived safely and on time, which is such a relief when sending things so far. And the customer support is awesome. Thanks for making it so easy and reliable! You're definitely my go-to for international parcels.
19 June 2025
Unprompted review
Reply from Parcel Chief
Dear Aswathi Krishnan,
Thank you for reaching out and providing us with your valuable feedback.
We are overjoyed to see you happy and to know that the service rendered to you were excellent and prompt. We aim to answer all the queries at the earliest. Your opinions and suggestions help us to grow better.
Best Regards,
Parcel Chief Team!
Door to door from Chennai to uk
Door to door from Chennai to uk. Repacking done well as my packing just as i know. All updates on timely response , reasonable pricing, overall satisfied both the end.
15 June 2025
Unprompted review
Reply from Parcel Chief
Dear Raja,
We appreciate you sending us your feedback.
We are glad to know that you are delighted with our overall service and you're satisfied with the pricing, packaging and timely response! We aim to uplift the customer service on top priority.
Best Regards,
Parcel Chief Team!
Amazing experience with Parcelcheif
Great experience.
They have Quick & fast courier service.
Initially we were hesitating delivering parcel from Nagpur to UK.
First time we have selected parcelchief but it was superb experience we had with overall journey. It was quick responses for all questions. Parcel reached within 5 working days from Mumbai to UK. Will recommend everyone to use parcelchief service who want things from their home country. 😊 Thanks- Farheen.
16 June 2025
Unprompted review
Reply from Parcel Chief
Dear Farheen Khan,
We're really grateful and appreciate you taking the time to share your experience with us.
Parcel Chief aims to provide hassle-free and effortless services for our valuable customers and ensures on-time delivery as we understand the importance of punctuality. We are overjoyed that our aims have been represented in your experience with Parcel Chief.
Best Regards,
Parcel Chief Team!
Just Good
Reasonable charges, cooperative & reassuring personnel, good coordination, safe & secured delivery to destination.👍👍👍
30 May 2025
Unprompted review
Reply from Parcel Chief
Dear Amir Zaidi,
We're so happy to hear from you!
Parcel Chief sets the aim to uplift the customer service on their Top Priority and it sounds really amazing when we hear the same from your genuine feedback.
Best Regards,
Parcel Chief Team!
Very efficient services.reliable and…
Very efficient services.reliable and trustworthy.i got my packages of around 55kg in a week,time from jammu to singapore.
Will definitely go with their services in future too.
15 May 2025
Unprompted review
Reply from Parcel Chief
Dear Sanju Raina,
Thank you for your valuable feedback.
We are overjoyed to see you happy and to know that the service rendered to you were excellent and prompt.
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Nino Thekkumthala,
Thank you for your valuable feedback.
We take pride in knowing our customers are happy with their overall experiences.
Best Regards,
Parcel Chief Team!
Sakeena was a great assistance through…
Sakeena was a great assistance through all the difficulties international shipping could provide for us. Thank you.
5 June 2025
Unprompted review
Reply from Parcel Chief
Dear Blackstar,
We're so happy to hear from you!
We are overjoyed to see you happy and to know that the service rendered by Sakeena were excellent and prompt.
Best Regards,
Parcel Chief Team!
Seamless communication via…
Seamless communication via Marziya....economic.....good follow up
26 May 2025
Unprompted review
Reply from Parcel Chief
Dear RM,
We appreciate you sending us your feedback.
We are delighted to know that you had a wonderful experience interacting with Marziya and the services rendered to you were great.
Best Regards,
Parcel Chief Team!
The customer service is really great…
The customer service is really great and compared to other courier services it’s cost friendly.
29 May 2025
Unprompted review
Reply from Parcel Chief
Dear Kirthika Chandrakumar,
We appreciate you sending us your feedback.
We are delighted to know that you had a wonderful experience interacting with our customer executive and the services rendered to you were great.
Best Regards,
Parcel Chief Team!
Good service and very fast
21 May 2025
Unprompted review
Reply from Parcel Chief
Dear Patel Hardik,
Thank you for your valuable feedback.
We are glad to know that you experienced fast and quick service by Parcel Chief. We are grateful for the pleasure of serving you.
Best Regards,
Parcel Chief Team!
Delivered from Indian to UK
Delivered in good condition and on time.
Would recommend sending parcel from Indian to UK.
Also have competitive courier rates.
8 May 2025
Unprompted review
Reply from Parcel Chief
Dear Ankit Jain,
We appreciate you sending us your feedback.
We are delighted to know that the parcel reaches to you in a good condition and you found our rates competitive! Hope to see you soon again at Parcel Chief.
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Monika Gawande,
Thank you for your feedback!
We're happy to hear that the experience was good. We hope to serve you in the future!
Best Regards,
Parcel chief Team!
Good job,Excellent and fast delivery!
Good job,
Pick up Service was efficient.
Excellent service! and fast delivery! I recommend everyone to use these services!
Efficient service with PARCEL CHIEF. Super quick easy way to collect and receive parcel with great customer support! Thank you very much. You were so helpful. I did not have any problem. The price was great. I shall Recommend! to everyone known to me.
also, recommend everyone to use these services!
10 May 2025
Unprompted review
Reply from Parcel Chief
Dear Sunil,
Thank you for reaching out and providing us with your valuable feedback.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Best Regards,
Parcel Chief Team!
My experience was great with Parcel…
My experience was great with Parcel chief .
6 May 2025
Unprompted review
Reply from Parcel Chief
Dear Shreyami Gangopadhyay,
Thank you for your valuable feedback.
We're glad that your experience with Parcel Chief was great. We hope to serve you again in the future.
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Harjeet Rana,
Thank you for the feedback!
We're happy to hear that you found the service good and hope to serve you again in the future!
Best Regards,
Parcel Chief Team!
Excellent
Excellent. I am impressed with the speed and reliability of their service. Parcel reached the destination within the promised timeframe and in good condition (but for one packet). Thanks to Marziya, who was very kind and cooperative throughout. I would like to use the service again!
8 May 2025
Unprompted review
Reply from Parcel Chief
Dear Nagamani K,
We appreciate you sending us your feedback.
We are overjoyed to see you happy and to know that the service rendered to you was speedy and reliable. It is good to hear that you had a wonderful experience interacting with Marziya. We always make sure to avoid and minimize the chance of damage and your feedback help us to grow better.
Best Regards,
Parcel Chief Team!
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