Parcel Chief Reviews 

1,895
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and reliable delivery service, noting that parcels arrive safely and often sooner than expected. Many people highlight the exceptional customer service, with staff members being polite, cooperative, and providing timely updates and clear communication. Reviewers also appreciate the reasonable and transparent pricing, finding the service to be budget-friendly with no hidden charges, and describe the overall experience as smooth, professional, and reliable. However, some customers also noted occasional delays with the inland courier or the initial collection process from their location to the main hub.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its affordability, reliability,... See more

Service

Customers consistently note positive experiences with service, highlighting its excellence, reliability, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting the affordability and... See more

Customer service

People report positive experiences with customer service, highlighting the team's professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more

Company replied

Rated 5 out of 5 stars

Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more

Company replied

Rated 5 out of 5 stars

It was a smooth experience from start to end. Wanted to get parcel from Bengaluru to Australia and initially was bit worried since it was first time using parcel chief. Hussain made the process easy w... See more

Company replied

Rated 5 out of 5 stars

1. Customer service was excellent. All queries answered as needed. 2. Very prompt. Called when requested. Did not harass with reminder calls 👍🏾. 3. Courier runner too was very polite & cooperat... See more


Company details

  1. Courier service

Written by the company

Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,895)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used this before also..it's…

I have used this before also..it's cheaper in price comparison to others.
Good service overall

22 February 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Akshay Nandu,
Thank you for choosing us again!

We’re glad to hear you found our service reliable and cost-effective. Your continued trust means a lot to us!

Best Regards,
Parcel chief Team!

Rated 5 out of 5 stars

Excellent service

Excellent service with competitive price. I received my parcel intact to New Zealand, on time as committed.

3 March 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Syed Hasan,
Thank you for your kind words!

We're glad your parcel reached New Zealand on time and in perfect condition. It's always our goal to offer reliable service at a competitive price.
Looking forward to serving you again!

Best Regards,
Parcel chief Team!

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service. I have been using Parcel Chief to courier parcel from india to UK since 2020 and never been disappointed.
I often order things from Indian e commerce sites and have them delivered directly to parcel chief who pack and courier it to me.
This time I needed the parcel really quickly. I checked if it would be possible to have it in 5-6 days. Husssin was extremely helpful, not only did he pack the contents as requested but also dispatched it as soon as they could. They dispatched it from mumbai, india on Tuesday an it was delivered to me in the UK on Sunday!

17 February 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Kathakoli Dasgupta
Thank you so much for your continued trust in Parcel Chief

We're glad that you trust and rely on Parcel Chief since 2020 -- It truly means a lot! We're thrilled to hear that your latest parcel arrived in just 5 days and that Hussain was able to assist you efficiently with packing and prompt dispatch.
We’re glad to be your go-to service for shipments from India to the UK and will always strive to maintain the reliability and speed you've come to expect from us.

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Good and affordable Service

Sakeena from Parcelchief helped me throughout the process. All material delivered intact! Smooth delivery.

24 February 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Sayali,
Thank you for your valuable feedback!

We're happy to hear that everything was delivered smoothly and in perfect condition. We'll be sure to pass on your appreciation to Sakeena for her support throughout the process.
Looking forward to serving you again!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Highly recommend Parcel Chief for any courier needs, Domestic and International.

We recently used the services of Parcel Chief,
Handled by Sakeena K. and her team for sending several parcels containing household items from our residence in Mumbai, India to our residence in USA and was incredibly impressed with their professionalism and efficiency. Special mention has to be made of the packer Sameer Shaikh - we were impressed with how well he handled the packing of our several cartons.
The process of sending a parcel to USA was very simple, hassle free and cost effective. They offered packaging service at our doorstep and then picked up our boxes and took it to their office to complete their procedures of securely packing, using strong materials and proper techniques to protect items during transit to help prevent damage, weighing and then arranging delivery to the destination.
Their pickup was prompt, communication throughout the process was excellent, and my package arrived exactly on schedule. They used FedEx courier. Their tracking system was easy to use, and the customer service representative, Sakeena, we spoke with was helpful and knowledgeable. Overall, The Courier Service exceeded our expectations and is now our go-to choice for reliable delivery needs."

7 January 2025
Unprompted review
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Reply from Parcel Chief

Dear Pinky Kasotia,
Thank you so much for your detailed and thoughtful feedback.

We’re truly delighted to hear that your experience with Parcel Chief from Mumbai to the USA was smooth, cost-effective, and exceeded expectations.
Special thanks for recognizing Sakeena and Sameer Shaikh—we’re proud to have them on our team, and your kind words will mean a lot to them. Ensuring your household items were packed securely and delivered safely is always our top priority, and it's great to know we delivered on that promise.
We’re honored to be your go-to courier partner and look forward to serving you again in the future!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

“I had a great experience with…


“I had a great experience with ParcelChief. They packed all my items securely and even re-packed them carefully to ensure everything was well-protected. The service was incredibly quick, and my package reached the UK from India without any issues. Additionally, their rates are very economical compared to other courier services. Highly recommended!”

11 February 2025
Unprompted review
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Reply from Parcel Chief

Dear Kamini Patidar,
Thank you for your kind words!

We're so glad to hear that your package reached the UK safely and quickly. Our team takes great care in packing and repacking to ensure your items are well-protected, so it's wonderful to know that made a difference.
We truly appreciate your recommendation and look forward to assisting you again in the future!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

The Parcel Chief team really picked and…

The Parcel Chief team really picked and delivered the things without any damage and on time. I would like to suggest the Parcel Chief for shipping goods. Thanks to Sakeena mam.

18 January 2025
Unprompted review
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Reply from Parcel Chief

Dear Prasanna Kamalakannan,
Thank you for your lovely feedback!

We're happy to hear your items were delivered safely and on time. We’ll be sure to pass your thanks along to Sakeena ma’am. We truly appreciate your recommendation!

Best Regards,
Parcel Chief Team!



Ask ChatGPT

Rated 5 out of 5 stars

I have send a parcel to my friend who…

I have send a parcel to my friend who is living in UK the whole process was so smooth and easy with a good price.
Thank you to Sakeena ma'am who really helped to make the process more smooth

7 February 2025
Unprompted review
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Reply from Parcel Chief

Dear Gaurav Panda,
Thank you for your kind words!

We're glad to hear the process was smooth and affordable for you. A big thanks to Sakeena ma'am for her support—your appreciation means a lot!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Reliable and efficient service provided…

Reliable and efficient service provided by the courier company. Parcel reached sagely

5 February 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Neeru,
Thank you for your feedback!

We're glad to hear your parcel arrived safely and that you found our service reliable and efficient.

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Great logistic partner for imports from India

My first time with ParcelChief was a very good one. Better price than my Indian supplier, very good communications and reliable! (last two are not common for India is my personal experience over 10+ years)

16 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Ed Groenendijk,
Thank you for sharing your experience!

We're thrilled to hear your first time with ParcelChief was a positive one. It's great to know we could offer you better pricing and reliable service—especially where it truly matters.

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Excellent experience

It was a quick and hassle free experience.
Highly recommended

2 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Aditya Singh,
Thank you for the great feedback!

We're glad to hear it was a quick and hassle-free experience. We truly appreciate your recommendation!

Best Regards,
Parcel Chief Team!

Rated 4 out of 5 stars

I was really looking for sending a gift parcel to UK

I was really looking for sending a gift parcel for my daughter to UK from India. I got responses from courier companies including Parcel Chief courier services. From the very beginning Sakeena of Parcel Chief over email guided me efficiently informing the services and mandatory things to do from my end.
I opted for sending parcel through Parcel Chief by the guidance given by Sakeena and my International parcel was delivered to my daughter Promptly and punctually. The timely information's and guidance given by Sakeena, I was able to achieve this. I take this opportunity to thank Sakeena and the team behind the Parcel Chief for hassle free handling of the Parcel. The DPD UK parcel service have fulfilled their part effectively.

26 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Rehim Hussain,
Thank you so much for your detailed and heartfelt feedback!

We're truly glad to hear that your gift parcel reached your daughter in the UK promptly and without any hassle. Sakeena and our team are grateful for your kind words, and we're happy we could assist you every step of the way. Your trust and appreciation mean a lot to us!

Best Regards,
Parcel Chief Team

Rated 5 out of 5 stars

One of the best courier service for UK

One of the best courier service for UK. Really prompt and helpful

29 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Umang,
Thank you for your kind words!

We're glad you found our service prompt and helpful. It's our pleasure to serve you!

Best Regards,
Parcel Chief Team!


Rated 5 out of 5 stars

The parcel was properly packed and send…

The parcel was properly packed and send on time from parcel chief , no complains on my part , brilliant arrangement by them .

29 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Prabhu Kanchan,
Thank you for your kind words!

We're glad to hear everything went smoothly and that you were happy with the packing and timely delivery. We truly appreciate your support!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Great service and fast delivery.

Great service and fast delivery.

Highly recommended

18 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Hariz Muhammed,

Thank you! We're happy to hear you were pleased with our service and speedy delivery. Looking forward to serving you again!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Amazing packing

Amazing packing, cordination and safely delivered.

If you want to courier always choose Parcel Chief!

Fully professional!

19 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Rehan Rizvi,
Thank you for the fantastic review!

We’re thrilled to hear you appreciated our packing, coordination, and safe delivery. Your recommendation means a lot—Parcel Chief is always here to serve you professionally!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Handled my recent consignment to Canada…

Handled my recent consignment to Canada professionally and courteously on all fronts like pick up repack, deliver and communication. The incharge is quite cooperative and customer friendly.

8 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Ramanath Kuppa,

Thank you for your wonderful feedback! We're glad to hear your consignment to Canada was handled professionally and with great communication. We’ll be sure to share your kind words with the team. Your satisfaction means a lot to us!

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Great work 👍

5 January 2025
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Ajay Nehra,

Thanks a lot! Glad you’re happy with our work!

Hope to see you again

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Really efficient

Satisfied with their service

30 December 2024
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Hussain Ali Hemani,
Thank you for your feedback!

We're happy to know you’re satisfied with our service.

Best Regards,
Parcel Chief Team!

Rated 5 out of 5 stars

Speedy delivery.

Speedy delivery.
Mr Hussain helped with the process and ensured seamless experience.

11 December 2024
Unprompted review
Parcel Chief logo

Reply from Parcel Chief

Dear Shardul Tawde,
Thank you for your feedback!

We're glad Mr. Hussain could assist you and that you had a seamless, speedy delivery experience. We appreciate your support!

Best Regards,
Parcel Chief Team!

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