parcll.com Reviews 3

I’d give it “0” stars if I could. They left it outside my POBox mail center after business hours on the Saturday before July fourth. Due to the holiday, my mail center didn’t reopen until Weds, July 5th. I can’t believe the package wasn’t stolen as it’s in a shopping center with a busy grocery store. I already told the business that I ordered from that I will no longer shop with them if the continue using PARCLL.

Lost my first package, then when the company resent, they delivered to the wrong address and sent me proof of service to someone else's door step. They did not bother looking at the addresses at all, instead found the first apartment number that matched and dumped my package. Then when I contacted customer service about this again they sent my a claim form to fill out that I couldn't even get to open or download.

The company has a subscription that I forgot to cancel that auto sends stuff each month, that have already been processed for shipping before I realized, and I'm positive that I won't be getting these items either.

My package arrived at Parcll’s sort facility in Jamaica, Queens on November 17; nearly three weeks ago. I haven’t received an update since then. It’s absolutely ludicrous given that this is merely a shipment from NY to CA, and is under their “Expedited Northeast” service. Not to mention the fact that Parcll doesn’t have a single consumer avenue for contact. I had to ask the business I ordered from to contact Parcll, who informed them that it would be delivered last week. It has still not been delivered. Save yourself the time and money by avoiding this company.