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Parker Prestige Reviews 

1,070
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,070)

287 reviews in the last 12 months

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Rated 5 out of 5 stars

I purchased a Mercedes E class from…

I purchased a Mercedes E class from Tony, he was very professional and friendly without being pushy, as was all the staff. He went above and beyond and even booked us a b&b as we were travelling from Ayrshire. I would not hesitate to recommend this company.

23 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re so pleased to hear you had such a positive experience purchasing your Mercedes E-Class with Tony. It’s great to hear that Tony was able to go the extra mile and help with your travel arrangements too!

We really appreciate your recommendation and your trust in Parker Prestige. Enjoy your new car and we hope to see you again in the future!

Rated 5 out of 5 stars

BMW X5 Purchase

I recently purchased a used BMW X5 from Tony at Parker Prestige, and the entire experience exceeded my expectations. From the moment I walked in, Tony was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, provided detailed information about the vehicle’s history, and made sure I felt completely comfortable with my decision.
The BMW X5 was exactly as described—clean, well-maintained, and in excellent condition. There were no surprises, and the buying process was smooth and straightforward. Tony was transparent throughout the entire transaction and never made me feel pressured.
If you’re looking for a quality vehicle and an honest, stress-free buying experience, I highly recommend Tony at Parker Prestige. I couldn’t be happier with my BMW X5 and the level of service I received!

19 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed and thoughtful review!

We’re delighted to hear that Tony provided such a professional, transparent and pressure-free experience from start to finish. It’s also great to hear you’re so happy with your BMW X5 and that it lived up to expectations on collection day.

We truly appreciate your recommendation and your trust in Parker Prestige. Enjoy the new car, and we look forward to welcoming you back again in the future!

Rated 5 out of 5 stars

Simon T Porsche Boxster T

Even though I was over 200 miles away, Craig made the whole process incredibly easy and stress-free. Communication was clear and consistent, every question was answered quickly, and everything was handled professionally from start to finish. The distance was never an issue thanks to how smoothly Craig managed the entire purchase. A genuinely straightforward and enjoyable car-buying experience — I wouldn’t hesitate to recommend Craig and Parker Prestige to anyone, near or far.

16 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We’re really pleased to hear that Craig made the whole process easy and stress-free for you, even from over 200 miles away. We truly appreciate your recommendation and your trust in Parker Prestige. Enjoy your new car, and we hope to welcome you back again in the future!

Rated 5 out of 5 stars

Excellent Service

Excellent service throughout the purchase with Craig a pleasure to do business with. Car as described and I would thoroughly recommend Parker Prestige. Mark

18 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your kind review!

We’re delighted to hear you had an excellent experience with Craig and that everything met your expectations with the car exactly as described.

Enjoy your new car, and we look forward to welcoming you back to Parker Prestige in the future!

Rated 5 out of 5 stars

Brilliant guys and very helpful

Brilliant guys and very helpful, quick to respond to text or calls. Picked up from trains station to collect car with was very convenient thanks again

11 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really glad you found the team helpful and responsive throughout, and that the station collection made things that bit easier and more convenient for you.

Thanks again for choosing Parker Prestige!

Rated 5 out of 5 stars

One of the most caring and genuine…

One of the most caring and genuine dealerships I have ever encountered. The biggest thank you to Tony for making me feel so welcome and at ease after travelling over 300 miles to them! Couldn’t have asked for a better experience.

14 February 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you felt so welcome and at ease after making such a long journey to see us – that means a lot. Tony will be delighted to hear your feedback, he always goes the extra mile to make sure our customers have a relaxed and enjoyable experience.

We truly appreciate you choosing Parker Prestige and hope you’re loving your new car. We’d be more than happy to welcome you back again in the future!

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Salesman Nathan offered us a far better trade in price than any other dealership we could by a good margin. Also the old him what we where looking for they didn’t have what we wanted in stock, Nathan went out his way sourced us a vehicle that we liked within 48 hours. Car is everything we were looking for. Thanks again Nathan we will be returning when we upgrade again!!!!

28 January 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

It’s brilliant to know the car is everything you wanted, and we really appreciate you choosing Parker Prestige. We look forward to welcoming you back again when it’s time for your next upgrade!

Rated 5 out of 5 stars

Parker prestige fantastic service

We visited this garage in a hope of buying my dream car. We arrived and was greeted by Craig, who had outstanding customer service skills. He showed us all the perks the car had and then took us out on a test drive giving us loads of information regarding it. After deciding this was the car I wanted to buy. Craig went above and beyond to help us with sorting out legal changes such as tax and insurances to allow us to drive it home straight away. I couldn't have asked for a better experience and want to personally thank craig for our positive experience at this garage.

14 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you so much for such a fantastic review!

We’re delighted to hear that your visit to Parker Prestige led to you finding your dream car. Thank you again for choosing Parker Prestige! We hope you absolutely love your new car and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Excellent service

Recently purchased a Car from parker prestige, Tony made the whole purchase so relaxing and stress free and the cars fantastic

12 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your kind words!

We’re really pleased to hear that Tony made the whole experience relaxed and stress-free... that’s exactly how buying a car should feel. It’s great to know you’re happy with the car as well.

We truly appreciate your support and look forward to welcoming you back to Parker Prestige in the future!

Rated 5 out of 5 stars

5 Star Experience from 200 miles away!

I have recently bought a car from Parker Prestige and i thought my review would be reassuring to others looking to buy from them, perhaps someone like me, who lives 200 miles away, but really liked the specification of a car they had in stock.

To say I was nervous was an understatement, I really wanted this particular car, but I didn’t know whether to take the risk and buy without even driving it.

Jack was so thorough with all the information I required, there was no pressure at any point to buy the car and not once seemed irritated with my back and forth questions and doubts.

I’ve waited 3 weeks to write this review to make sure I didn’t find any surprises. Not only is my car immaculate (and I’ve checked), the whole experience was top class from start to finish.

I highly recommend this dealership, they are professional, honest and friendly.

Thanks Jack for all your help!

26 January 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a detailed and thoughtful review.

We completely understand how daunting it can feel purchasing a car from 200 miles away without seeing it in person, so it’s fantastic to hear that Jack was able to provide the reassurance and transparency you needed throughout the process.

It’s especially appreciated that you waited a few weeks before leaving your feedback — that really speaks volumes. We’re delighted the car has lived up to expectations and that the entire experience felt first class from start to finish.

Thank you again for placing your trust in Parker Prestige. We hope you continue to enjoy the car, and we’ll be here whenever you’re ready for the next one.

Rated 5 out of 5 stars

Great service from enquiry

Great service from enquiry, purchase, delivery through to aftercare. Always answers text messages and phone calls which gives you great piece of mind. Rare to find a car dealership who truly cares for their customers. A big shoutout to Craig who provided a 5* experience throughout. Friendly, polite, professional, empathetic and honest. Thank you!

10 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a thoughtful and detailed review.

We’re delighted to hear that you received great service throughout every stage of the process, from enquiry and purchase through to delivery and aftercare. Being responsive and available for our customers is something we place real importance on, so it’s great to know that gave you peace of mind.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, big thanks to Craig and Sam for an absolutely seamless finance and handover arrangement. I will be back. 10/10

30 January 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your excellent feedback.

We’re really pleased to hear you had such a smooth experience and that the finance and handover process was seamless.
Thank you for the 10/10 rating. We look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

i never thought I would commit and pay…

i never thought I would commit and pay (well £500) for a car i had never touched nor driven. But this is the modern way and Parker Prestige have focussed and developed their business plan to operate very effectively in this new market. Of course it does rely on slick marketing but more importantly on choosing the right cars and excellent customer service. I travelled 300 miles to collect the car I had chosen and I was delighted as i drove away.

29 January 2026
Unprompted review
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Reply from Parker Prestige

It’s great to hear that everything lived up to expectations when you arrived. We put a lot of focus into selecting the right cars and backing that up with clear communication and strong customer service, so it’s rewarding to know that came through.

Thank you for travelling such a distance to collect your car, and we’re delighted you drove away happy. We hope you enjoy many miles ahead and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Brilliant place to get a car

I dealt with Craig and he was absolutely brilliant. The car was beautiful and the service I have received has been amazing. Can’t recommend them highly enough.

23 January 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your kind words.

It’s great to hear that Craig looked after you so well and that you were pleased with both the car and the level of service you received. We’ll be sure to pass your feedback on to him.

Rated 5 out of 5 stars

From the very beginning to the final…

From the very beginning to the final stage, they took excellent care of everything. They are a friendly, professional, and trustworthy team who were extremely helpful. I traveled more than 4 hours from Slough to Parker Prestige, and it was absolutely worth it. They delivered my vehicle exactly as advertised, complete and in perfect condition. I would like to thank them very much.

29 January 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that you felt well looked after from start to finish and that the journey was worthwhile. Delivering vehicles exactly as described and in perfect condition is something we take great pride in, so it’s great to know this met your expectations.

Thank you again for choosing Parker Prestige.

Rated 5 out of 5 stars

Recently bought a car from here and can’t recommend them highly enough

Recently bought a car from here and the whole experience was so easy. Enquired about the car on the Friday and agreed a part exchange price for my car. Made an appointment for 10am on the Saturday and drove off with my new car 40 minutes later including a test drive, absolutely seamless. Our sales guy was Craig and honestly he couldn’t have made the whole experience any easier, the best car buying experience I’ve ever had.

31 January 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review.

We’re really pleased to hear how smooth and efficient the whole process was for you, especially getting everything agreed and completed so quickly. That’s exactly the experience we aim to provide.

Rated 5 out of 5 stars

Excellent overall service

Excellent overall service! I received a ‘fair’ part exchange against a newer car & was dealt with by Tony , a no-nonsense speaking nice guy . Many traders will not entertain an issue after driving off the forecourt however a minor issue with a paint defect was dealt with professionally & fairly by Tony & the team when not really obligated to do so . In a nutshell , if you want to purchase from a trusted dealer, go with these guys.!

4 February 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you were happy with the overall service, the part exchange, and the straightforward approach Tony provided. Looking after our customers properly, even after the car has left the forecourt, is something we take very seriously!

Thank you for choosing Parker Prestige, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

A Smooth Car Purchase

I am very happy with my car purchase from Parker Prestige. The BMW X3 was accurately described on Autotrader, and Craig answered my questions promptly about its condition and features. We felt very welcome when we visited Richmond to pick up the car. A couple of minor blemishes were quickly dealt with, and we are delighted with the car. The whole process was conducted professionally and in a friendly manner. I will certainly be looking at Parker Prestige’s stock when I am considering the replacement of my other car.

29 December 2025
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re very happy with your BMW X3 and that it was exactly as described. It’s great to know Craig was able to answer your questions promptly and that you felt welcome when visiting us in Richmond. We look forward to welcoming you back when the time comes to replace your other car.

Rated 5 out of 5 stars

I've recently bought a pristine Audi A5…

I've recently bought a pristine Audi A5 from Parker Prestige, the car was exceptionally well presented and the service from Tony was fantastic, a true gent and super helpful. It is clear from all of the 5 star reviews they offer a great service and when you visit the showroom you can see they have the best of the best stock.

24 January 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you’re happy with your Audi A5 and that Tony provided such fantastic service. We appreciate that you chose us to buy your new car from, and hope you enjoy it. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Thank you to Craig and the team for an…

Thank you to Craig and the team for an efficient, friendly and positive buying experience. Would highly recommend Parker Prestige.

31 January 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig and the team provided you with an efficient, friendly and positive buying experience. We hope you’re enjoying your new car, and we look forward to helping you again in the future.

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