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Parker Prestige Reviews 

1,070
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,070)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Great dealing with Tony

Tony was great to deal with and made it an easy car purchase. I will definitely use Parker Prestige again and recommend to anyone.

19 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Tony made the whole process easy for you. We truly appreciate the recommendation and look forward to helping you again in the future. 🚗

Rated 5 out of 5 stars

So far so good

So far so good, one week passed completion and everything has gone very well thanks to Jack👌

19 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear everything is going well a week in and that Jack looked after you throughout. If you need anything at all, we’re always here to help. Enjoy the car! 🚗

Rated 5 out of 5 stars

I have recently bought a BMW and was…

I have recently bought a BMW and was guided by Craig.

It was a seamless, straightforward and stress free purchase from start to finish.

Thanks!

17 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Craig made the whole process seamless and stress-free for you. Enjoy your BMW, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was excellent to deal with and…

Jack was excellent to deal with and process was so smooth and professional throughout. The car was above expectations and excellent customer services from all at Parker Prestige even down to the delivery driver.

13 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack made the whole process smooth and professional for you! Enjoy your new car, and we hope to welcome you back to Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

Fantastic

Craig was professional and knowledgeable, we received a fantastic service all round. The car is everything we hoped it would be and we would have no hesitation returning in the future.

12 February 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig provided a professional and knowledgeable service!

We really appreciate your support and would be more than happy to welcome you back to Parker Prestige in the future. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Excellent cars at fair prices

Excellent cars at fair prices. Whole process was smooth, Tony was great to deal with and is a top bloke.

12 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear you found the process smooth and that Tony was great to deal with.

Thanks again for choosing Parker Prestige

Rated 5 out of 5 stars

Tony is an absolute legend

Tony is an absolute legend. He is without doubt a vital asset for the company. From the conversations prior to purchase to the hospitality whilst completing the transaction - he was both professional and friendly. He answered all my questions and queries thoroughly and it was an absolute pleasure dealing with him!

26 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a brilliant review!

We’re delighted to hear you had such a positive experience with Tony. He really does go above and beyond for our customers!

It was a pleasure dealing with you, and we hope to see you again in the future! 🚗

Rated 5 out of 5 stars

Made buying the car very simple

Made buying the car very simple. No messing about. Phoned Saturday morning, viewed the car later that morning, agreed purchase and collected Monday morning.

9 February 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear the whole process was simple and straightforward for you. Being able to view, agree the deal, and collect so quickly is exactly the kind of smooth experience we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Purchased an Audi RS3 from…

I recently purchased an Audi RS3 from Parker Prestige in Richmond and couldn’t be happier with the experience. This was my first fully purchased car, so it was a big moment for me, and the team made the whole process smooth and enjoyable from start to finish.

A big thanks to Nathan who looked after the sale. He made everything a really smooth transition, was helpful throughout, and made sure the whole process was straightforward and stress-free. He answered all my questions and kept everything clear from the first enquiry through to collection.
The car itself was presented perfectly and exactly as described — and I absolutely love it. You can tell they genuinely care about the cars they sell and about making sure customers leave happy.

If you’re looking for a quality car and a professional, easy buying experience, I’d definitely recommend Parker Prestige. Thanks again to Nathan and the team for helping make my first proper car purchase such a great one!

9 March 2026
Unprompted review
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Reply from Parker Prestige

We’re truly delighted that you chose Parker Prestige for your first fully purchased car! It’s great to hear that Nathan made the whole process smooth, clear and stress-free from your first enquiry right through to collection.

We’re also glad the Audi RS3 lived up to expectations and that you were happy with how the car was presented.

Thank you again for your recommendation and for placing your trust in Parker Prestige.

Rated 5 out of 5 stars

Went incredibly smooth and incredible cars

Went incredibly smooth, really easy experience and workers are really nice. 10/10

9 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that you found the experience easy from start to finish. It’s also great to know the team made a good impression.

We really appreciate the 10/10 and hope to see you again at Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

Excellent Service

I recently purchased my new car from Parker Prestige
Nathan salesman who dealt with the purchase made the whole process easy and hassle-free l would highly recommend to anyone will definitely use again
Thanks Nathan

8 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We truly appreciate the recommendation and look forward to welcoming you back to Parker Prestige when it’s time for your next car. Enjoy the new one! 🚗

Rated 5 out of 5 stars

A45s

Picked up my A45s today, brilliant service, nice and quick.

7 March 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you had a brilliant experience and that everything was quick and straightforward for you. Enjoy your A45s!

Rated 5 out of 5 stars

Honest dealer selling quality examples…

Honest dealer selling quality examples of premium cars. Genuinely felt looked after, allowing me to thoroughly check the car out and test drive properly. Even picked me up from the rail station 20 miles away. I'd definitely buy again without even viewing as their descriptions and videos are perfectly honest. The car drives and looks superb. Well done PP, keep up.the great work.

13 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review.

We’re delighted to hear you felt well looked after and that the car lived up to both the description and the videos. Transparency and giving customers the time to properly inspect and test drive our cars is really important to us, so it’s great to know that stood out during your visit.

Rated 5 out of 5 stars

Craig done an amazing job

Craig done an amazing job always made me feel really comfortable in the purchase. Answered phones/ questions and got back to me quick. Just made the process easy. I done a part ex and my logbook was lost and they trusted me and went ahead with sale. All round very professional and friendly would definitely recommend

19 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Craig made the whole process comfortable and straightforward for you. Clear communication and making things easy for our customers is exactly what we aim for, so it’s great to know that came across.

Rated 5 out of 5 stars

I recently part-exchanged my BMW X4…

I recently part-exchanged my BMW X4 through Parker Prestige and received the best price I had been offered anywhere. The whole experience with Craig was excellent from start to finish.

Craig’s technical knowledge of BMW vehicles was clear straight away, and he took the time to explain everything in a straightforward and honest way. The process was simple, efficient and completely hassle-free, which made the whole transaction very easy.

Communication was great throughout and everything was handled professionally and quickly. If you’re looking to sell or part-exchange a BMW or any car and want a fair price with outstanding service, I would highly recommend Parker Prestige and Craig.

Fantastic service all round.

6 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed and positive review.

We’re delighted to hear you were happy with the price offered for your BMW X4 and that Craig made the whole process smooth, straightforward and hassle-free. His knowledge and clear approach are exactly what we aim to provide for every customer.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Just purchased an A35 from Parker from…

Just purchased an A35 from Parker from the first phone call Tony was very helpful and the purchase went quickly and smoothly. Very happy with my purchase

7 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Tony was helpful from the first phone call and that the whole purchase was quick and smooth. It’s fantastic to know you’re happy with your A35!

Rated 5 out of 5 stars

Great service threw out.

Bought a car from Parkers Prestige, Jack was a great help nothing was a problem, gave me a good price on my part exchange too, would recommend this dealership to anyone, thankyou.
Brandon wallace

28 February 2026
Unprompted review
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Reply from Parker Prestige

We're really pleased to hear you had a great experience with Jack and that he was able to make the process straightforward while also getting you a good price on your part exchange. Enjoy your new car, and we truly appreciate the recommendation. We hope to see you again in the future!

Rated 5 out of 5 stars

Parker Prestige - Fantastic Service

Parker Prestige - Fantastic Service

Recent purchase from these guys and all I can say is Jack & Sam were brilliant.

Both the car and the dealership are absolute gems. The car was exactly as described — clean, well maintained, and in mint condition.

Big thanks again to Jack & Sam! Wouldn’t hesitate to use them again in the future and would happily recommend to anyone looking for something special

28 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you had such a great experience with Jack and Sam. It’s great to know the car lived up to expectations and that both the vehicle and the dealership made a positive impression.

Enjoy the car, and we hope to welcome you back to Parker Prestige again in the future!

Rated 5 out of 5 stars

Parker Prestige - Excellent Service.

I'm very happy to recommend Parker Prestige from where I purchased a used Land Rover Discovery. My contact was Tony Charlton who handled my enquiry from start to finish resulting in my purchase of the car. I could not have been happier with Tony for answering all of my questions, allowing me as much time as I needed to look over the car and take it for a decent test drive.
I am very happy with the car, Tony and all of his colleagues that I met on the day were a pleasure to deal with. Thank you.

25 February 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re so happy with your Land Rover Discovery and that Tony looked after you from start to finish. Making sure our customers have all the time they need, along with clear answers and a proper test drive experience, is exactly how we believe car buying should be.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Jack was great to deal with throughout

Jack was great to deal with throughout! He sorted the outstanding finance on my old car and made the whole experience hassle-free!

21 February 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’ll be sure to pass your kind words on to Jack. Enjoy your new car, and we hope to see you again in the future!

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