Parkgate Mobility Reviews 

Adrian at Wakefield branch was very helpful and friendly customer service was excellent ,Wayne the technician rang to give us a price before doing repair to make sure we were happy with it .Would recommend and will certainly use again

I went into the Parkgate mobility shop in Castleford today and was served by Keith. We looked at mobility scooters and I was able to try some out. Keith had good customer service. He explained about each scooter and gave a a booklet to take away .

Kevin Anderson from Parkgate came out to service my partners mobility scooter this morning. He was polite professional and gave the scooter a good thorough service.
Definitely recommend him and Parkgate.

Very friendly staff which made the whole process a lot easier to deal with. All the information I needed regarding purchasing a mobility scooter was given with out asking. Great prices and very happy with the product. All the correct questions were asked in order to find the right one to suit my disability needs and maintain my independence.
I was treated with nothing but respect and dignity. Shown how to fold and put the scooter back together in order to take it with me where I need to go. It was like having my own personalised care in the service which was provided
Extremely happy with product and service highly recommend to friends and family for a top quality service and quality products

Adrian as the Wakefield branch was an Absolutely wonderful chap he helped my partner pick a mobility-scooter catering to her needs and really helped feel at ease with a bit of language. The knowledge of everything too was great as this aspect answered a lot of questions on particular models that what would be best for what it was needed for. I would recommend this place

My new powered wheelchair needed a couple of adjustments,phillip the parkgate engineer was excellent,sorted everything for me and
kept me informed what he was doing.
Also thanks to the lady in customer services for sorting appoinment for me.
All round excellent customer service

Phillip serviced my Mums scooter.After a ride round to Claycross then Tibshelf .Phillip was very pleasant and polite and helpful.

An engineer called Phillip came to look at a residents wheelchair which unfortunately couldn't be fixed on the spot, but he did check it very thoroughly. He is going to arrange a loan wheelchair, which will arrive when the residents chair is being picked up. He was very polite and thoughtful, treating the resident and staff with respect and honesty, he comes across as a very approachable and friendly person, thank you.

Looking for a collapsable seated walker that would fit into a car boot . Sadly replaces the golf bag ! Now . I had no idea what was in the market . Lucky we met Glenys at the Arnold shop ... great knowledge and customer care ,explained options,demo'd kit . Let us try in in the car boot . Couldnt have been happier . Superb service and a loverly member of staff

Adrian from the Wakefield branch helped my 88 yr old aunt with a tripod walking stick. He also gave advice on the right height of her existing stick which she had been using wrong. Adrian was friendly, helpful and didn’t push for a purchase although she did buy it as she was happy with the product. We came by recommendation of a family member.

We were supported by Adrian at Wakefield branch and he could not have been more helpful. He was highly informative, polite and courteous throughout. He gave us a thorough induction into the use of the chair and likely we would return when considering purchasing. Excellent representative of the company.

The service Engineer, Kevin Anderson called when he was 5 minutes away from my dads house to let us know he was on his way. He did a very thorough job and called me to explain everything he had done. My dad said he was very polite and courteous.

Hi I got my power wheelchair delivered today by Darren great bloke went through everything with me this is my first power wheelchair I couldn’t fault his experience and willingness to help me

I contacted Parkgate Mobility to book a service. The telephone staff were bright, cheerful, and very helpful, and they repeatedly checked that I fully understood what was involved with the service of my mobility scooter. Philip was the engineer that came to complete the service, and he was a friendly & very conscientious worker; he explained what the service entailed and treated my scooter with great care. He even gave it a light waxing, which I consider to be going the extra mile, he is a credit to his company , I highly recommend him and his company.

I first contacted this company, a couple or so years ago, to arrange a stairlift taking out of my relatives house, and fitting in my house. They arranged and completed the job quickly and efficiently.

I have since then, had Fred come to service the stairlift. When calling to make the appointments, I have not had long to wait, I am given a morning or afternoon and the engineer calls about 30 mins prior, to let me know he is on the way.
Fred is friendly, works diligently and quietly and makes sure everything is running smoothly and as it should be.
I have no hesitation in recommending Parkgate as a Company and Fred in particular.
Thank you.

Adrian at the Wakefield site was very helpful when we had gone in on Thursday 9th April. Needed to find a wheel chair for my mum and he was very knowledgeable.

I went to the Batley store on 9th April and was assisted by Bernie who was an absolute gem. She was extremely patient with all my questions and trying out products again and again to be sure that I choose the right product for myself. I chose the Genie Folding Mobility Scooter and I am extremely happy with it. Bernie also explained to me about the insurance and I have called Mark Bates and sorted that today too. Without Bernie's help, I would still be confused and most likely looking for the right one. So glad I went to the store and now can feel a little independent when going out or shopping with my 3 children. Thank you Bernie @ Parkgate Mobility.

Kevin Anderson is a great bloke very customer friendly and knowledgeable

Always fast and friendly service. Won't go anywhere else for my repairs. Had Wayne again and was brilliant! Thanks again 😃

My husband and l visited the new shop at Swinton. We were both very impressed by the shop assistant. Very good informative service. She demonstrated how to dismantle and reassemble a mobility scooter for the car. Helpful and pleasant.