Parkgate Mobility Reviews 

Julie was fantastic. Gave us relevant information. Demonstration was unhurried and open to questions. Will come again.

Wayne was very friendly quick job all sorted

I'm only in my 40's and I sprained my ankle and needed to rent a mobility scooter for a few days. I was going on a seaside trip with my family & didn't want to cancel it. I phoned Parkgate Mobility in Wakefield and spoke to Adrian to see if this was possible, and he said it wasn't a problem! Legend! I rented a scooter short-term for a very reasonable price and it saved the holiday! I couldn't have gone without it, as my ankle was very swollen. Adrian was very friendly and understanding and I had a wonderful experience despite my injured ankle! Thanks again, I recommend Parkgate Wakefield to family and friends. I was sad when it was time to give the scooter back!

Brilliant help from Adrian in the Wakefield store when I needed to hire a wheelchair at very short notice. He was so helpful, both when I enquired on the phone and when I went to collect. Also, what a fantastic shop with a great range of products. I honestly thought I had an unsolvable problem and can’t thank him enough. Also the hire service is fantastic value.

I had my mobility scooter serviced the gentleman that carried out the service was excellent and knew his job, superb all round - thanks

We asked for advice on a problem with a rollator bought from you about 4 years ago. Nick Troke at your Batley shop asked us to leave it with him and he would be in touch. Only half an hour later he rang to say he had fixed the problem and there was no charge. That is superb customer service from a very nice gentleman. I recommend Parkgate to everyone. Well done Nick.

A very polite gentleman came and fixed my scooter today,it was a very good price and he was very efficient, I would definitely recommend this gentleman to anyone his name was Wayne,thank you.

We regularly hire a mobility scooter from Parkgate Mobility. Sam at the Hillsborough store is wonderful! She always has our scooter charged and ready to go when we arrive and if we have any queries or concerns she is always willing and able to help. It’s lovely to have such good service with a smile.

On time, and with 20 minutes notice of arrival, which is always a good start.
Kev took the scooter and about 30 minutes later all was finished. Had a chat about the results of the service and some advice about the chargers and all was done.
Very satisfied, as we always have been in the past.

I have my Scooter serviced each year and I am very pleased with the result.
Mick is brilliant, very professional, courteous and has a wealth of experience to give advice.
Excellent - thank you.

Had my mobility scooter serviced today by an amazing guy called Philip he was very pleasant and polite and nothing to much trouble he also explained all what he had done and checked deffinatly would recommend this guy and hopefully if I need them again I get the same guy thanks again Philip

Wayne came and told him my problems with the scooter and he fixed it for me a credit to your team

I entered the shop in Ponterfract with a heavy heart where I met Helen, a lady so warm and gentle to help me with all possible information, I don't know enough English she explained everything to me in detail... Helen had an unimaginable patience with me, talking for about an hour... Very well trained and finding a solution for anything. If you want to convince yourself go to Ponterfract you will not regret it. Thank you Helen... you made me feel like a normal person....,and Keith, Castleford, helped me with order completion, I feel like a normal person on two legs.Thank you in advance for the help given, and congratulations to the company for such sincere personnel who deserve a bonus....

The door to door service is above and beyond. Very quick in dealing with any problems. After our service on the motability scooter we needed new batteries, rather than leave us in the lurch, Wayne sorted some temporary ones and returned a week later with brand new ones. A very professional and friendly service, quick to respond to queries. I would highly recommend this company.

Adrian at Wakefield branch was very helpful and friendly customer service was excellent ,Wayne the technician rang to give us a price before doing repair to make sure we were happy with it .Would recommend and will certainly use again

I went into the Parkgate mobility shop in Castleford today and was served by Keith. We looked at mobility scooters and I was able to try some out. Keith had good customer service. He explained about each scooter and gave a a booklet to take away .

Kevin Anderson from Parkgate came out to service my partners mobility scooter this morning. He was polite professional and gave the scooter a good thorough service.
Definitely recommend him and Parkgate.

Very friendly staff which made the whole process a lot easier to deal with. All the information I needed regarding purchasing a mobility scooter was given with out asking. Great prices and very happy with the product. All the correct questions were asked in order to find the right one to suit my disability needs and maintain my independence.
I was treated with nothing but respect and dignity. Shown how to fold and put the scooter back together in order to take it with me where I need to go. It was like having my own personalised care in the service which was provided
Extremely happy with product and service highly recommend to friends and family for a top quality service and quality products

Adrian as the Wakefield branch was an Absolutely wonderful chap he helped my partner pick a mobility-scooter catering to her needs and really helped feel at ease with a bit of language. The knowledge of everything too was great as this aspect answered a lot of questions on particular models that what would be best for what it was needed for. I would recommend this place

My new powered wheelchair needed a couple of adjustments,phillip the parkgate engineer was excellent,sorted everything for me and
kept me informed what he was doing.
Also thanks to the lady in customer services for sorting appoinment for me.
All round excellent customer service