While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Got tricked to a long term contract, now I have to pay the full amount. Fake profiles. No real photos and data. Once a week one of the profile initiate a conversation just to keep there, in a couple... See more

Company replied

Rated 5 out of 5 stars

for me and my intention to find a new relationship after divorce you are the best choice tranks for doing this bernd paul

Company replied

Rated 1 out of 5 stars

SCAM!!! Fraud App, tricking people to pay subscription and profiles are mostly silent or fake, No match and Matched and never responded and then profile disappears its a SCAM which this website... See more

Company replied

Rated 1 out of 5 stars

Worst dating app so far. Every man, even those 10 older and ugly fat men (me 50 athletic academic, well travelled and independant) say good bye immediately. Not a chance to meet anyone. Considering i... See more

Company replied

Company details

  1. Dating service

Information provided by various external sources

Passende Partner in Ihrer Nähe - 100% individuell geprüfte Profile - Anonym, sicher, TÜV-geprüft | Parship.de


Contact info

2.1

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam, you’re gonna lose your money

Don’t use this app, it’s a scam that plays with the law and the terms of uses. Yeah, it’s the little lines that nobody reads. So, they’re in right for the law but that’s vicious. You have to stop your subscription TWELVE weeks before the renew. It’s more than an appartement, like wt*. And it’s sooooo expensive. Totally not worth it. When you said you want to be refund because that’s not correct, they just answered that they’re right. DON’T SUB TO THIS WEBSITE. The worst thing about all this : you can’t find love on this. It’s really random, they put you with anybody, even the person don’t match with your characteristics.
PLEASE BE CAREFUL.

26 June 2023
Unprompted review
Parship logo

Reply from Parship

Hey, a cancellation is always effective at the end of the term. Within the suggestion list you will receive all contacts that match your search settings. You will also receive suggestions by e-mail that do not match your search settings exactly, but are a good match for you in terms of character.. It is, of course, up to you to decide who you contact.
Greetings from Sophie from Parship.

Rated 5 out of 5 stars

I found a wonderful partner (124…

I found a wonderful partner (124 matching points!) which I will not give up again. It has become a deep love - we are really glad that we found each other via parship.

11 November 2022
Unprompted review
Parship logo

Reply from Parship

Hello Anne,
thank you very much for sharing. That's great news! We wish you both only the best.
With lovely greetings from the Parship team.

Rated 4 out of 5 stars

Review 1

Performance, offer, structure

13 February 2023
Unprompted review
Parship logo

Reply from Parship

Hello Nicolas,
thank you for your feedback. I am happy you like our service.
Greetings from the costumer service

Rated 5 out of 5 stars

I found this app is good to use and I…

I found this app is good to use and I like it a lot

29 May 2023
Unprompted review
Parship logo

Reply from Parship

Hello Pamela, thank you very much for your positive review. We are very happy that we can support you in your search for a partner. Good luck with your dating and all the best! Best, Daniel from Parship

Rated 3 out of 5 stars

The Test was good

The Test was good, tue manches were fine, a bit extensive though

12 May 2023
Unprompted review
Parship logo

Reply from Parship

Hello,
thank you very much.
The Personality test is a bit longer so it is possible to make the best matching.
If you have questions about it you can contact our customer service here: http://www.parship.de/kundenservice

Best wishes from the
Parship Team

Rated 1 out of 5 stars

They scam people’s money

They scam people’s money! I signed for 6 months. I tried to cancel 1,5 months before the ending but then I learned that I should have canceled the membership three months in advance. They automatically renewed the membership for one more year and I had to pay, 1077 chf! I had to write them many times and call them that they would at least take off my profile because didn’t want anybody to see it. Very, very disappointed!!! Seems that they don’t have enough members because they have to force people to be members.

9 May 2023
Unprompted review
Parship logo

Reply from Parship

Dear Elli,

I am sorry to read about your disappointment.

Any Premium Membership will be automatically renewed unless it is cancelled in due time.

We have informed you about auto-renewal on three different occasions: On the 'Become a Premium Member' and payment pages, in the Terms & Conditions (Clause 5) which you agreed to when completing the subscription transaction and additionally in the order confirmation, which you receive directly after a purchase.

If you have any further questions to that matter, please contact our customer service: kundenservice@parship.de

All the best.
Your Parship-Team
Paula

Rated 5 out of 5 stars

The platform is very nice with…

The platform is very nice with beautiful women with a great standing and marvellous experience in partnership 🥰. Thanks parchip for the great feedbach and support 🙏🏻😎

7 May 2023
Unprompted review
Parship logo

Reply from Parship

Hi Burkhard,

Thank you for your review!

We are very happy to know that you are satisfied with our service. We wish you all the best in finding your perfect match! Let us know if you have any questions: kundenservice@parship.de.

All the best!
Your Parship-Team/
Paula

Rated 4 out of 5 stars

Great with the detailed personality…

Great with the detailed personality Profil to find a partner sharing the same values and interests

1 May 2023
Unprompted review
Parship logo

Reply from Parship

Hi Catherine,

Thank you very much for your feedback.

We are very pleased that we can accompany you in your search for a partner. We wish you much success in dating and all the best!

Warm regards,
David from Parship.

Rated 3 out of 5 stars

I appreciate that the profile is well…

I appreciate that the profile is well constructed, I received many questions. On the other hand, the subscription is expensive, I would like to have the possibility to buy a subscription for one or 2 months.

26 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Ariana,

Thank you for your feedback!

More than 250 employees at our headquarters in Hamburg work every day to promote a positive dating experience with Parship. With the membership fees we ensure the quality and further development of our service as well as the security of our platform and our members. People who date with Parship are also interested in a long-term relationship - 90 percent of our singles feel the same way.

Love and successful dating usually take some time. For some, it may already spark on the first date, but as a rule it is worthwhile to date more consciously and to look closely at which person really suits you.

Check in with our customer service, we would be glad to provide you with a great offer!

All the best!
Your Parship-Team
/Mo

Rated 5 out of 5 stars

No need any More to Steele Alone.

More Exiting and friendship to Sershing.I been just waiting for the New happiness.

24 April 2023
Unprompted review
Parship logo

Reply from Parship

Hi Ghassan!

Thanks a lot for your positive review!

We hope to help you find your perfect match. Let us know if you have any questions: kundenservice@parship.de.

All the best!
Your Parship-Team
/Mo

Rated 1 out of 5 stars

Worst dating app so far

Worst dating app so far. Every man, even those 10 older and ugly fat men (me 50 athletic academic, well travelled and independant) say good bye immediately. Not a chance to meet anyone. Considering i paid a lot of money compared to free dating apps, it's a total scam and I even wonder how many of these men shown are fake. So in prison for 1 year on this app ( not possible to take a monthly subscription). Horrible!

22 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Iron,

I am sorry that you did not have the best experience.

Dear Iron,

I'm sorry that your experience so far has not been the best.

I can understand that receiving a goodbye by somebody can hurt. Please don't take it to heart. Unfortunately, rejections are part of dating. Fortunately, there are still many interesting members you can contact in the future.

About 90 percent of our members say they are looking for a long-term relationship on Parship. Some profiles may be created with less serious intentions than others. Therefore, for example, inactive profiles of non-paying members will not be suggested to you.

Please get in touch with our customer service, we would be happy to address your concern directly:

kundenservice@parship.de

All the best.
Your Parship-Team
/Mo

Rated 4 out of 5 stars

Nice to brush up my english don#t continue, plkease!!!

I am not interested in - I startet yesterday!!

21 April 2023
Unprompted review
Parship logo

Reply from Parship

Hallo Jürgen.
Danke für die schöne Bewertung.
Schade, dass Du nicht mehr nutzen möchtest. Wende Dich dazu gerne an den Kundenservice unter kundenservice@parship.de, wenn noch nicht gemacht.
Bei allen Fragen sind die Kollegen gerne für Dich da.
Viele Grüße vom
Parship Team

Rated 5 out of 5 stars

My experience with Parship as a premium member.

Good customer care.
The Parship premium membership costs are relatively cheap.
Parship is providing true members not scammers.
Though me I haven't yet got my suitable match, I believe that with time, I am going to find one.

16 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Sandra,

Thanks a lot for your positive review! We are very glad to see that you are happy with our service! I hope you find the love of your live really soon. Until then, you can let us know any time if you have any questions: kundenservice@parship.de.

All the best!
Your Parship-Team

Rated 5 out of 5 stars

Very userfriendly and powerful

Very userfriendly, very characteristic and positively detailed profiles. Not experienced blocked or deleted profiles

15 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Ergo,

Thank you for your positive review! Providing you with a secure and pleasant environment for your online dating is a big deal for us, so your feedback really means a lot! Let us know if you have any questions or suggestions: kundenservice@parship.de.

All the best.
Your Parship-Team

Rated 4 out of 5 stars

Sincere analysis of my character with…

Sincere analysis of my character with useful hints how to improve some of my weak points

8 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Ursula,

Thanks a lot for your positive review!

Every member walks through the Parship personality test containing around 80 direct and indirect questions about personality traits that are relevant for relationships.

It makes us really happy that our analysis provides you with a valuable insight!

Let us know if you have any questions: kundenservice@parship.de.

All the best!
Your Parship-Team

Rated 4 out of 5 stars

Evaluation

Good suggestion, in time and discrete

5 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Yana,

Thank you for your feedback! I am glad to read that you are satisfied with our service!

In case you have any questions, feel free to get in touch any time: kundenservice@parship.de

All the best
You Parship Team

Rated 1 out of 5 stars

These people are scammers and one…

These people are scammers and one should never give them his or her information. Take note of this and thank me later.

6 January 2023
Unprompted review
Parship logo

Reply from Parship

Dear Maxwell,

I am sorry to see that you are unhappy with our service. Of course, we are not scammers but a renowned and reputable company. We care a great deal about our customers and invest a lot of time and work to provide them with the best service possible.

Unfortunately, you did not let us know what exactly went wrong for you. Please get in touch with our customer service, so we can sort out the issue: kundenservice@parship.com

All the best,
Your Parship-Team
/Mo

Rated 1 out of 5 stars

Why profile photos are not shown 😕

6 April 2023
Unprompted review
Parship logo

Reply from Parship

Dear Aurora,

I am sorry you are not happy with our service.

Are you a free member? The free basic membership gives you a first impression of Parship: you fill out the questionnaire, receive a short evaluation of your partnership personality, create a profile, view profiles of other members and send icebreakers, smiles and likes.

You can find all the details here: https://www.parship.de/editorial/tour/mitgliedschaft/preise-leistungen-im-ueberblick/

You like Parship? Great! If you want to use all the possibilities for dating with Parship, we recommend the premium membership. With this you can, for example, view pictures of other members, see who has visited your profile and communicate with other members without limits.

Are you already a premium member and have trouble seeing pictures? Please let our customer service know, so we can provide you with a solution: kundenservice@parship.de

All the best
Your Parship Team

Rated 1 out of 5 stars

Legal scam

Legal scam? non-paying members only see blurry photos. It actually makes sense because nothing is for free. So paying members can see the regular images. So far so good. However, a paying member doesn't know whether or not all those candidates are paying. In other words: a paying member can click his finger blue, if the other side is not paying it doesn't see/reed anything so nothing will happen. So in my opinion: emo scam. Imagine how desperate one can become because no matches are coming, not even knowing if the other side has seen him. Suppose: 1000 women in Meetic and half are not paying... So lot of room for improvement if Parship realy cares about its paying members.

29 March 2023
Unprompted review
Parship logo

Reply from Parship

Dear Marc,

with the free basic membership you get a first impression of Parship: you fill out the questionnaire, receive a short evaluation of your partnership personality, can create a profile, view profiles of other members as well as send icebreakers, smiles and likes.

You like Parship? Great! If you want to use all the possibilities for dating with Parship, we recommend the premium membership. With this you can, for example, view pictures of other members, see who has visited your profile and communicate with other members without limits.

We do not mark premium members because non-premium members can also respond to contact requests. If a premium member writes a personal message to a member with free membership, a one-time response can be sent. Everyone should have the opportunity to try out our service free of charge, without any obligation, to test it and find out how dating with Parship works.

Unlimited personal messages to each other to exchange, however, is reserved exclusively for our premium members. However, many of our members decide after this short test phase for a premium membership and can then respond to all messages received.

Kind regards from the Parship Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look