I cannot say enough good things about Pars Rug Gallery and the rug we ordered! It is exactly as the listing, very rich colors, incredible condition, clean, wrapped well.....it is the most beautiful ru... See more
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Company details
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We sell selected and exclusive hand-made rugs: Contemporary and antique Oriental rugs. We provide extra rug care services such as cleaning and full restorations all over the UK:
Contact info
The Hundred 124A, SO51 8BY, Romsey, United Kingdom
- 01794524040
- maryam@parsruggallery.co.uk
- www.parsruggallery.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I am suprised at the bad reviews
I am suprised at the bad reviews. My rug was collected as arranged. Cleaned and returned as arranged. The rug is clean and dry there is no odour. I would use this service again.
bad experience
One of the worst experiences I have had with any company. They had my rug from October to January to clean. They did not reply to my calls/emails for 2 weeks whilst they had it, but eventually gave me a quote. I went ahead with the work, and then they accused me of not paying the full cost when i had. I received my rug back and was very unhappy as there was discolouration on the pattern. I complained and they took the rug back to assess it but are denying anything is wrong so I am stuck with a damaged rug for a lot of money.
Pars ruined my rug
Pars ruined my rug, they made the area they
cleaned worse on the 2nd attempt it had lost its soft pile & is stiff, they had this rug since March, they don’t keep you updated I had to send lots of emails to ask what was happening. They Charged too much for the service they provided. I will not be displaying the rug. H
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