Partao Reviews 

142
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive prices, the massive range of available parts, and the consistently high quality of the authentic products received. Consumers note that the website is exceptionally easy to navigate, and the overall customer service feels efficient, prompt, and completely reliable. Some people were dissatisfied with the delivery times, noting that shipping frequently took much longer than initially expected or was delayed without proactive updates. Reviewers additionally mentioned occasional issues with incorrect items arriving or experiencing a frustrating lack of tracking information for their pending orders.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as reviewers frequently praise secure packaging... See more

Product

Customers had positive experiences with product, consistently highlighting a massive range of genuine and... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers praise quick shipping times,... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, reasonable costs for... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent communication, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of hard to find parts with reasonable prices. Web pages clear and easy to use. Delivery times promised on the item pages were not met but in the end all the items I ordered arrived... See more

Company replied


Company details

  1. Agricultural Product Wholesaler
  2. also in
  3. Agricultural service
  4. Agricultural service supply agency
  5. Construction equipment supplier
  6. Electronic spare parts
  7. Online marketplace

Written by the company

Partao – Your Trusted Source for Quality Agricultural Spare Parts Enjoy everyday competitive pricing, guaranteed in-stock availability, and a reliable 97% delivery rate. Choose from over 5 million authentic products with convenient 24/7 ordering and no minimum order quantities. Join our community today for exclusive membership benefits. Discover why businesses rely on Partao! At Partao, we understand the critical role that reliable equipment plays in daily operations. Our mission is to provide the most extensive selection of top-tier spare parts, ensuring that you have access to the components you need, precisely when you need them.


Contact info

3.9

Great

TrustScore 4 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(142)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lights for back of camper Clear web site got item in very good…

Clear web site got item in very good condition well secured in tranport wrapping price good no hidden fees fair time arrival also

6 September 2026
Partao logo

Reply from Partao

Thank you very much for your positive review! We’re delighted to hear that you were happy with the clear website, the product condition, secure packaging, pricing, and delivery time. We truly appreciate your feedback and hope to serve you again in the future!

Best regards,
The Partao Team

Rated 5 out of 5 stars

Excellent service goods received on…

Excellent service goods received on time tracking information provided

31 August 2026
Partao logo

Reply from Partao

Thank you for your excellent review! We’re glad to hear you received your order on time and that the tracking information was helpful.

Rated 4 out of 5 stars

Transport was a Little Slow

Transport was a Little Slow, more than one week until the Part arrived.

28 August 2026
Partao logo

Reply from Partao

Thank you for your feedback. We’re sorry that the delivery took longer than expected and appreciate your patience. We’re glad the part has now arrived, and we’ll continue working to improve our delivery times.

Rated 1 out of 5 stars

No info about the order, is the money gone?

Made an order for a product that was promised to be sent within 48 hours. It's been a week, and there haven't been any information about the order, not even apologies for the delay etc.

Tried asking the status from customer service via Whatsapp, but communication is really slow (hours between responses)and they didn't give me any further information.

Now I'm starting to think is this a fraud website since only thing that happened is that money is gone.

11 September 2026
Unprompted review
Partao logo

Reply from Partao

We’re very sorry for the delay and the lack of communication regarding your order. We completely understand your frustration, especially when you were expecting your order within 48 hours.

Please be assured that your order is not being ignored. We’ll get back to you as soon as possible with an update. We sincerely apologize for the inconvenience and the concern this has caused.

Rated 5 out of 5 stars

Efficient delivery and perfectly secure…

Efficient delivery and perfectly secure packaging of the exact product that was ordered. Thank you!

3 September 2026
Partao logo

Reply from Partao

Thank you for your great review! We’re very happy to hear that your order arrived safely, securely packaged, and exactly as expected. We really appreciate your feedback and your trust in Partao!

Rated 5 out of 5 stars

Good quality product

Good quality product
Timing as promise

3 September 2026
Partao logo

Reply from Partao

Thank you for your positive review! We’re glad to hear you’re happy with the quality of the product and that it arrived within the promised timeframe. We really appreciate your feedback and your trust in Partao!

Rated 5 out of 5 stars

Ordered from the us

Ordered from the us. Only place I could find a bearing for my JD 2155

2 September 2026
Partao logo

Reply from Partao

Thank you for your review! We’re glad you were able to find the bearing you needed for your JD 2155 with us. We really appreciate your trust and hope the part serves you well!

Rated 4 out of 5 stars

I ordered a part that was recommended…

I ordered a part that was recommended by a staff member. When it arrived i realised I had ordered just one element and it was missing the whole replacement. they quickly resolved this when i contacted them and sent me out the additional element of the replacement free of charge.

1 September 2026
Unprompted review
Partao logo

Reply from Partao

Thank you for your positive review! We’re glad we were able to resolve the issue quickly and send you the additional part free of charge. We really appreciate your understanding and are happy we could help!

Rated 5 out of 5 stars

Keep it up!!

Easy to use website with good choice of products and good information on the product. Superfast delivery!

1 September 2026
Partao logo

Reply from Partao

Thank you so much for your fantastic feedback! We’re delighted to hear that you found our website easy to use, our product information helpful, and our delivery superfast. 😊

We really appreciate your support and kind words. We’ll definitely keep it up!

Best regards,
The Partao Team

Rated 3 out of 5 stars

Faster delivery time would be better

Faster delivery time would be better

31 August 2026
Partao logo

Reply from Partao

Thank you for your feedback! We understand that faster delivery is important and are continuously working to improve our delivery times. We appreciate your patience!

Rated 5 out of 5 stars

All was fine

All was fine. I'd recommend it. Fast delivery, and the price was okay, too.+

13 August 2026
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Reply from Partao

Thank you so much for your positive feedback! 😊 We’re delighted to hear that everything went smoothly and that you were happy with the delivery speed and pricing. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Pleased

Hi, I like you guys cause I see you care about people. All the time when I wrote to you you answer me. Take a bit long to deliver but got it . Thanks.

26 August 2026
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Reply from Partao

Thank you so much for your kind words! 😊 We’re really happy to hear that you appreciate our support and communication. We truly value your patience and are glad your order arrived safely. We hope to serve you again soon! 💙

Rated 5 out of 5 stars

Great and everything went smoothly

Great and everything went smoothly

18 August 2026
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Reply from Partao

Thank you for your wonderful feedback! 😊 We’re delighted to hear that everything went smoothly. We really appreciate your trust and hope to serve you again soon!

Rated 4 out of 5 stars
Partao logo

Reply from Partao

Thank you for taking the time to follow up and share your experience. We’re sorry that this situation is still ongoing and understand how frustrating this must be. Our team is continuing to look into the matter and will do our best to reach a resolution as quickly as possible. We appreciate your patience and understanding.

Rated 5 out of 5 stars

A business that values service

The fact that someone took a call and explained the delivery sequence was very reassuring. Rare kind of service these days.

12 August 2026
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Reply from Partao

Vielen Dank für Ihre tolle Bewertung! 😊 Es freut uns sehr, dass Sie mit der Qualität, unserer schnellen Lieferung und unseren Preisen zufrieden sind. Vielen Dank für Ihr Vertrauen – wir freuen uns, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen!

Rated 5 out of 5 stars

I ordered a part and it arrived within…

I ordered a part and it arrived within less than 48 hours, I was very impressed, thank you.

5 August 2026
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Reply from Partao

Thank you very much for your great review! We’re delighted to hear that your part arrived within 48 hours and that you were impressed with our fast delivery. We really appreciate your feedback and hope to serve you again soon! 😊

Rated 5 out of 5 stars

Great job 👍🏼 fast service

Great job 👍🏼 fast service

4 August 2026
Partao logo

Reply from Partao

Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with our fast service. We really appreciate your support and hope to serve you again soon! 👍🏼

Rated 5 out of 5 stars

Excellent service at a great price

Excellent service at a great price, thanks 👍👍

6 August 2026
Partao logo

Reply from Partao

Thank you very much for your kind words! We’re delighted to hear that you were happy with our service and pricing. We truly appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

Great selection of hard to find parts…

Great selection of hard to find parts with reasonable prices. Web pages clear and easy to use.

Delivery times promised on the item pages were not met but in the end all the items I ordered arrived after I contacted customer service. The handling of delays in shipping could have been more proactive.

29 July 2026
Partao logo

Reply from Partao

Thank you for your honest feedback! We’re glad to hear you were happy with our selection, pricing, and website. We’re sorry that the delivery times were not always met and that our communication regarding the delays could have been more proactive. We’re continuously working to improve this. We truly appreciate your patience and are pleased that your orders ultimately arrived successfully.

Rated 1 out of 5 stars

Disappointed with delivery time

Parts ordered and delivery date was stated as 3rd/6th of August now 5 days late with no sign of delivery yet

4 August 2026
Partao logo

Reply from Partao

Thank you for sharing your feedback. We sincerely apologise that your order has not arrived within the originally estimated delivery window. We understand how disappointing it is to be left waiting without a clear delivery update.

We are sorry for the delay and any inconvenience caused. We are working to get your order delivered as soon as possible and truly appreciate your patience and understanding.

Kind regards,
Partao Team

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