Partao Reviews 

142
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive prices, the massive range of available parts, and the consistently high quality of the authentic products received. Consumers note that the website is exceptionally easy to navigate, and the overall customer service feels efficient, prompt, and completely reliable. Some people were dissatisfied with the delivery times, noting that shipping frequently took much longer than initially expected or was delayed without proactive updates. Reviewers additionally mentioned occasional issues with incorrect items arriving or experiencing a frustrating lack of tracking information for their pending orders.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as reviewers frequently praise secure packaging... See more

Product

Customers had positive experiences with product, consistently highlighting a massive range of genuine and... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers praise quick shipping times,... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, reasonable costs for... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent communication, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of hard to find parts with reasonable prices. Web pages clear and easy to use. Delivery times promised on the item pages were not met but in the end all the items I ordered arrived... See more

Company replied


Company details

  1. Agricultural Product Wholesaler
  2. also in
  3. Agricultural service
  4. Agricultural service supply agency
  5. Construction equipment supplier
  6. Electronic spare parts
  7. Online marketplace

Written by the company

Partao – Your Trusted Source for Quality Agricultural Spare Parts Enjoy everyday competitive pricing, guaranteed in-stock availability, and a reliable 97% delivery rate. Choose from over 5 million authentic products with convenient 24/7 ordering and no minimum order quantities. Join our community today for exclusive membership benefits. Discover why businesses rely on Partao! At Partao, we understand the critical role that reliable equipment plays in daily operations. Our mission is to provide the most extensive selection of top-tier spare parts, ensuring that you have access to the components you need, precisely when you need them.


Contact info

3.9

Great

TrustScore 4 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.9

All reviews

(142)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using this company

First time using this company. The goods arrived on time. Partao communicated with me, outlining when the goods were dispatched and when they were due to arrive.

29 July 2026
Partao logo

Reply from Partao

Thank you for your positive feedback and for choosing Partao for the first time!

We’re delighted to hear that your goods arrived on time and that you found our communication helpful. We really appreciate your trust and hope to have the pleasure of serving you again in the future.

Kind regards,
Partao Team

Rated 5 out of 5 stars

Exactly what i wanted, half the price of my local supplier in Ireland.

Exactly what i wanted, half the price of my local dealer.
7 days delivery to a remote area of Ireland, well packaged. Perfect.
I will be ordering again.

29 July 2026
Partao logo

Reply from Partao

Thank you for your fantastic review! We’re delighted to hear that you found exactly what you were looking for at a great price, and that your order arrived safely and well packaged.

We really appreciate your kind words and look forward to serving you again! 😊

Rated 1 out of 5 stars

late answers

30 July 2026
Partao logo

Reply from Partao

Thank you for your feedback. We sincerely apologize that our responses took longer than expected. We understand how frustrating it can be to wait for assistance, and we're sorry for the inconvenience this caused.

We are continuously working to improve our response times while ensuring every inquiry receives the attention it deserves. Your feedback is valuable and helps us improve our service.

If there is anything still unresolved, please don't hesitate to contact us directly. We'll be happy to assist you.

Kind regards,
Partao team

Rated 5 out of 5 stars

Very reasonable prices compared to…

Very reasonable prices compared to stock in Ireland on some things. Hence why I’m buying certain parts. There is a bit of waiting time of the parts but worth it for the price save. Some parts are more expensive tho so I pick and choose. Ye are definitely worth pricing from here on out for parts tho. Great service. Always get the right part.

11 June 2026
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Reply from Partao

Thank you so much for your thoughtful and detailed review.

We're delighted to hear that you've found our prices competitive and that our service has been reliable. We understand that some parts may have a longer lead time, and we truly appreciate your patience and understanding. It's also great to know that we've consistently supplied you with the correct parts.

Your feedback means a great deal to us, and we look forward to helping you with your future orders.

Kind regards,
Partao team

Rated 5 out of 5 stars

From time of order to delivery…

From time of order to delivery everything was as expected and delivered on time. Thank you.

29 July 2026
Partao logo

Reply from Partao

Thank you very much for your positive feedback.

We are pleased to hear that your order process went smoothly and that your delivery arrived on time as expected. We truly appreciate your trust and support.

We look forward to serving you again in the future.

Kind regards,

Partao team

Rated 5 out of 5 stars

Quick service and good quality products

Quick service and good quality products

21 July 2026
Partao logo

Reply from Partao

Thank you for your kind review!

We're delighted to hear that you were happy with both the quality of our products and the speed of our service. Your positive feedback means a lot to our team.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars

They have items that are hard to find

They have items that are hard to find, and I'm completely satisfied 👍🏼

Most importantly, unlike other online stores, they actually have items in stock. It’s not like other places where an item appears to be in stock—you place an order, pay, and then two days later you get a cancellation notice saying they don’t even have it from the supplier.

21 July 2026
Partao logo

Reply from Partao

Thank you for your wonderful review!

We're delighted to hear that you found the parts you needed and that you were completely satisfied with your experience. It's especially rewarding to know that our product availability made a positive difference for you.

Your support and kind words mean a great deal to us. We look forward to serving you again in the future!

Kind regards,
Partao

Rated 5 out of 5 stars
Partao logo

Reply from Partao

Thank you for your great review!

We're delighted to hear that you received the correct product at the right price. Providing quality products at competitive prices is something we strive for every day.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 1 out of 5 stars

I still have not received the order.

I still have not received the order.

17 July 2026
Partao logo

Reply from Partao

Thank you for your review.

We're sorry to hear that you have not yet received your order.

We'd like to look into this for you as quickly as possible. Please contact our customer service at kundenservice@partao.com.de and include your order number. We'll investigate the shipment status and work with you to resolve the issue as soon as possible.

We appreciate your patience and look forward to assisting you.

Kind regards,
Partao Customer Service

Rated 5 out of 5 stars

Parts are always as described and…

Parts are always as described and priced competitive
Also sales team over phone are a pleasure unlike most other places

17 July 2026
Partao logo

Reply from Partao

Thank you for your fantastic review!

We're delighted to hear that the parts are always as described, competitively priced, and that you've had such a positive experience with our sales team. Your kind words mean a great deal to us and motivate us to continue providing the best possible service.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars
Partao logo

Reply from Partao

Easy to order and quick delivery.
Easy to order and quick delivery.

Thank you for your wonderful review!

We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. Providing a smooth shopping experience is something we strive for every day.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 1 out of 5 stars

Awful

Awful, nearly 3 weeks for delivery

15 July 2026
Partao logo

Reply from Partao

Thank you for your feedback.

We're sorry to hear that your order took longer to arrive than expected. We understand how frustrating delivery delays can be, and we sincerely apologize for the inconvenience.

If there was a delay with your order, we'd be happy to review what happened. Please contact us at kundenservice@partao.com.de with your order number so we can investigate and assist you further.

Thank you for your patience and for giving us the opportunity to improve.

Kind regards,
Partao Team

Rated 5 out of 5 stars

All good

All good, fast delivery.

7 July 2026
Partao logo

Reply from Partao

All good, fast delivery.

Thank you for your great review!

We're delighted to hear that everything went well and that your order was delivered quickly. Your feedback is greatly appreciated and encourages our team to keep providing fast and reliable service.

We look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars

Great

Excellent communication, product delivered on time. I am very satisfied with it.

10 July 2026
Partao logo

Reply from Partao

Thank you for your wonderful review!

We're delighted to hear that you were happy with our communication and that your order arrived on time. Knowing you're very satisfied with your experience means a great deal to our team.

Thank you for choosing Partao. We look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars

they are OEM belts only place in all EU…

they are OEM belts only place in all EU that sells real OEM parts for many mower models.
Great shipping good tracking arrived before estimated time good company all round.

8 July 2026
Partao logo

Reply from Partao

Thank you for your fantastic review!

We're delighted to hear that you found the genuine OEM belts you were looking for and that our selection of authentic OEM parts met your expectations. It's also wonderful to know that your order arrived ahead of schedule and that you were pleased with our shipping and tracking service.

Thank you for choosing Partao. We truly appreciate your support and look forward to serving you again!

Kind regards,
Partao

Rated 5 out of 5 stars

Every thing was as it said

Every thing was as it said , prompt delivery.

1 July 2026
Partao logo

Reply from Partao

Thank you for your great review!

We're delighted to hear that everything was exactly as expected and that your order arrived promptly. Providing reliable products and fast delivery is always our goal.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars

Item as described and arrived on time

Item as described and arrived on time

8 July 2026
Partao logo

Reply from Partao

Thank you very much for your wonderful review!

We're delighted to hear that your item arrived on time and matched the description. Providing accurate product information and reliable delivery is what we strive for, so it's great to know we met your expectations.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

Rated 5 out of 5 stars

1st class service

1st class service, very impressive quality and packaging, no issues 👍👍Fantastic delivery service also

24 June 2026
Partao logo

Reply from Partao

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you were impressed with our service, the quality of the product, and the packaging. It's also wonderful to know that your order was delivered smoothly and on time.

Your kind words mean a lot to our team. Thank you for your support, and we look forward to serving you again in the future!

Kind regards,
Partao

Rated 4 out of 5 stars

Good service

Good service: some delivery delay even if goods shown as available on thier website, but fast answer to all my questions.

24 June 2026
Partao logo

Reply from Partao

Thank you for your thoughtful review!

We appreciate your honest feedback and are pleased to hear that you were happy with our customer service and that we were able to respond to your questions quickly. We also appreciate your patience regarding the delivery delay and apologize that the item was not dispatched as quickly as expected.

Your feedback helps us improve, and we hope to provide you with an even better experience next time.

Kind regards,
Partao

Rated 5 out of 5 stars

Customer Service was very helpful and…

Customer Service was very helpful and sorted out a small problem for me, item is perfect and prices is good, delivery very fast, would highly recommend them.

26 June 2026
Partao logo

Reply from Partao

Thank you for your wonderful review!

We're delighted to hear that our customer service team was able to help resolve the issue for you and that you were happy with the product, our prices, and the fast delivery. Your recommendation means a great deal to us.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Partao

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