I was really excited to receive my order, but unfortunately it was a HUGE disappointment. For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket look... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the wine cooler and tumbler for my DiL's birthday as she's an avid follower of Lucy on Insta. In her words, "I'm so chuffed with them, I've wanted them for ages." Lucy's personal approach to... See more
Partner in wine is one of my fave small businesses ever! I love to shop local and shop small and PIW never disappoint. The products are amazing and the personal customer service from Lucy is second... See more
Company replied
I absolutely love Partner in Wine! Their customer service is excellent and I have zero complaints. They go above and beyond to make partner in wine part of your every day life -- for example, they we... See more
Company replied
Company details
Written by the company
It's time to keep your fave wine the perfect temperature on-the-go with the Partner in Wine insulated wine bottle and wine tumbler. From posh park picnics in the spring and last-minute lazy beach trips in the summer to al-fresco dining in the autumn and sitting around a campfire in the winter, let your Partner in Wine be a part of your group . Sip, sit back and relax as she keeps your desired drink the perfect temp.
Contact info
United Kingdom
- info@partnerinwine.co.uk
- www.partnerinwine.co.uk
4.4
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely Perfect.
Absolutely Perfect.
Brilliant product, the Ice Queen, in an effort to drink more (water) I bought this and it is just great. Big enough to feel like you're having a decent drink, easy enough to carry around. Plus it's lilac so you know, even better
27 April 2023
Amazing first class service
24 April 2023
Love the packages and love the product.
29 March 2023
Beautiful items
Beautiful items, speedy delivery and great packaging.
1 December 2022
Unprompted review
They are just fab!
The products are brilliant. Such a lovely gift, I’ll be purchasing more for friends and family throughout the year. Prior to purchasing I emailed with a question and got a super quick response directly from the business owner who was incredibly helpful and just lovely. Thank you so much!
6 February 2023
Unprompted review
Beautiful items
2 April 2023
Quick and easy order and delivery!
30 March 2023
Great service and great products
I’ve been an avid Partner in wine fan since lockdown. Purchased as a few gifts for loved ones. Always great service and wonderful products.
28 March 2023
I love my pink ice queen cup
I love my pink ice queen cup! It keeps drinks cold for hours and looks lovely too!
18 March 2023
Lovely premium products
Lovely premium products (I purchased two as special occasion gifts) and can’t wait to gift them to my friends x
27 February 2023
Excellent service that makes you feel…
Excellent service that makes you feel they genuinely care.
24 February 2023
Great packaging
Great packaging, product and prompt delivery.
Finally treated myself after gifting to many.
18 January 2023
The perfect gift for any wine lover
I found Partner in Wine on Tiktok and from the start thought it was a great product.
So i chose the bottle and mug set and am not disappointed with the quality at all.
26 January 2023
Very helpful and accommodating…
Very helpful and accommodating regarding a switch in products to make it as easy for me as possible.
3 January 2023
Ice queen and customer service
I purchased my ice queen in august and it has been incredible! I put my coffee in it at 10am and there is still ice left at 6pm!!!
I love that the screw lid gives me an extra security that it won’t leak.
I recently lost the seal for my lid and contacted PIW about purchasing a replacement and they sent me a new lid no questions asked.
So so impressed with the level of customer service
5 December 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.