Partsdiscount Reviews 

3,159
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Returned uninstall parts at beginning of may 2026. i know the received parts and when ive inquired about refund their ai generated site goes into site under maintenance mode. this has happened twice n... See more

Rated 4 out of 5 stars

Had exactly what I needed at great price. Paid small fee for faster processing, not realizing that package would be shipped via USPS. My package got stuck at St Louis distribution center for 3 days, t... See more

Rated 5 out of 5 stars

The parts I received were exactly what I needed for the Kenmore clothes dryer. The prices were surprisingly inexpensive. The instructions were accurate. The delivery was quick. Best of all, following... See more

Rated 5 out of 5 stars

Partsdiscount always has the right part for what needs repair and fits without having to return anything. I have repaired washer, dryer, fridge, dishwasher ranging 15 - 28 years old. Parts arrive... See more

Company details

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Appliance Parts FREE Shipping Super Fast Delivery Same Day Shipping


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3.9

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(3,159)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The part was fine

The part was fine. I paid for two day expedited shipping took over five days to get part. The only problem I have is with slow shipping paid for the expedited two day shipping. It took over five days if you’re not gonna expedite it then don’t offer it.

6 June 2025
Unprompted review
Rated 2 out of 5 stars

Dryer Squealing

I have a Speed Queen dryer that had no problems for 20+ years. Then it started squealing, so I ordered original replacement parts kit. OK for 9 months. Now worse than ever. Still feel that Speed Queen is best on the market, but not sure about repair parts.

13 June 2025
Unprompted review
Rated 3 out of 5 stars

Despite expressing safety concerns for…

Despite expressing safety concerns for living in a home, in Texas, above 90 degrees, and without AC, these folks didn't offer any express shipping. My order took 8 days to arrive. This after I tried another control board from another supplier (theirs arrived in 4 days - wrong board). Turns out this control board is the right replacement but my problem still isn't fixed. Good times.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Parts Direct had all the correct parts…

Parts Direct had all the correct parts for my older dryer in stock at a low price, I chose standard free shipping and had the parts in hand in three days. never had any issues with their web site or the order I placed. When I have need for parts again I will definitely check their stock first.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Don't pay extra for shipping.

Part came in correct. Paid a lot extra for shipping to get it here within 1-3 business days. It came a week later. Don't fall for the extra shipping. Sent in 3 help desk tickets to them and never heard back. Communication is non existent

1 June 2025
Unprompted review
Rated 2 out of 5 stars

The part was sent to the incorrect…

The part was sent to the incorrect address.
I was not able to install it on my dishwasher.
I returned the part using their return information.
Todate, I have not received credit /refund in my bank account. ($39.88)
I have made numerous calls without a return call.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Replacement Knobs

I ordered replacement knobs for Whirlpool oven. The parts were the correct model# and they fit, but the inside of them is sideways. The knobs are sideways, as the original knobs are straight. I have sent 3 requests to return, I get a confirmation that my request has been received and I will get a response in 24 hours. It has been 3 days and I have not heard anything.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

They don’t respond to emails

They do not respond to any email no phone no sent emails they say it’s spam and it’s from their website I’m replying from . Why don’t you return email request from your web site.

7 June 2025
Unprompted review
Rated 2 out of 5 stars

Good price with low quality

I like the wholesale price and the speed of shipping process, but the quality is subpar. I ordered the Whirlpool Kenmore Dryer Gas Valve Coils kit and received them a few days later, but one of them is bad (one of pins was bent).

29 May 2025
Unprompted review

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