Passion8 

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Rated 5 out of 5 stars

I am very happy with the speed of delivery, information received about my order. The website was easy to use and find what I was looking for. Product was good value, and arrived quite speedily. Would... See more

Company replied

Rated 5 out of 5 stars

Just bought three sexy items from Passion8, skimpy but stylish knickers, prostate massager and shower-time wrist restraints. Three excellent items, all delivered very promptly with no fuss and wi... See more

Rated 2 out of 5 stars

Ordered a week ago..... no sign of delivery! Contacted customer services - told item would be sent out same day delivery at approx.11am..... received further e-mail at 4.40pm saying item was actually... See more

Rated 5 out of 5 stars

One of the major mail order problems is out of stock and follow on orders. Being Christmas, I did expect this. But Passion8 kept me in the loop. And I will be presenting the stunning suspender belt... See more

Company details

  1. Sex toy store

Information provided by various external sources

Anal sex toys, erotic lingerie, vibrating dildos and rabbit vibrators are just some of the adult sextoys and products available at Passion8 that you can trust and feel comfortable using


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All reviews

(197)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Cannot say at present; await delivery

Ordered two items by phone and was told they would be delivered together. The £2 item arrived within three days; the £69 item has yet to arrive

14 February 2012
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your review.

When ordering the website showed the item you ordered was out of stock, but you could still order.

The item is due in and we'll make sure it leaves for next day delivery as soon as it arrives.

Regards

Paul Chambers
Customer Services

Rated 5 out of 5 stars

Fast, discreet delivery

Very easy to use website, large range of items to boost your love-life, good prices and fabulous offers from time to time.

Delivery was fast and reasonably priced plus the packaging was discreet.

I brought something for the wife which she loved and I'd be more than happy to purchase from Passion8.com again.

13 February 2012
Unprompted review
Rated 4 out of 5 stars

Good service and good customer service response from Fiona.

Ordered medium size but received small as medium out of stock. Fiona (CS) suggested trying anyway as may fit. Reluctant to open as may not repack well for return. Tried Fiona's recommendation anyway and the 'small' size fitted my wife who's normally a 10-12.
Downside, the suspender straps (supplied loose) had no fixing points inside the dress. . . . J.

11 February 2012
Unprompted review
Rated 1 out of 5 stars

Rubbish customer service

Can not give a review and find it amazing as you have not relplied to my email I never received my items as of today and seems you are in contact with delivery service I am going to ask pay pal to return my money and will not use your company again

10 February 2012
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your review.

I'm sorry you feel we have not offered you good customer service.

On checking our systems I cannot find any emails from yourself, however I have tracked you delivery and it shows as being delivered on 06.02.12 at 14.12 and has been left in your outbuilding.

Please let me know if this has not been the case.

Regards

Paul Chambers
Customer Services

Rated 5 out of 5 stars

Excellent

Fast delivery and excellent product which i enjoyed using with my girlfriend

9 February 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered some nipple shields and as soon as I received them and tried them on, one broke. I emailed straight away and didn't feel very optimistic really. They wrote me back first thing Monday morning saying they had sent a replacement pair and sorry for any inconvenience. I was really pleased about this as I was beginning to think I had wasted my money. The staff at Passion 8 were really helpful and friendly. I would definitely use them again and would definitely recommend them to any of my friends.

8 February 2012
Unprompted review
Rated 5 out of 5 stars

Choice-speed-EXCELLENT!

We looked online and ordered on Saturday evening: our purchase was delivered by lunchtime Tuesday - just in time for a try out!!

7 February 2012
Unprompted review
Rated 2 out of 5 stars

Only ok...

First, the delivery time was perfect.
Second, When we tested the product, it worked only once.
Got in contact with Passion 8, had to send it two times to get review that the battery had to be changed.
Just by insisting got free batteries.
The problem again they aren't the same format. So no use for us.
Third, the on/off button stopped making clicking sound.
We are tired of sending back and forth.

No money return and no working item, especially when you pay 80euro for vibrator.

Very disappointed

7 February 2012
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your review.

I'm sorry that you've been experiencing problems with your purchase.

We'd be happy to take the item back for refund or exchange - please contact our customer services and we'll be happy to sort this for you.

Regards

Paul Chambers
Customer Services

Rated 4 out of 5 stars

Absolutely Loved Them

My girlfriend brought them as a surprise and got them delivered to mine. I couldn't wait to see her bum in them ;)
So easy - but a little confusing when it comes to the putting on "/

6 February 2012
Unprompted review
Rated 5 out of 5 stars

1st class service

The service I received from passion8 was 1st class, and the product were exactly what I expected.

For personal reasons I choose to have the goods delivered by courier and not royal mail, knowing that next day delivery wasn't guarenteed. Typically the parcel arrived a day later than expected - a chance I took with my selection of delivery. Disappointed in the courier, but not with passion8. will definitely be using them again

6 February 2012
Unprompted review
Rated 4 out of 5 stars

Great

Customer service was fantastic and the product was fantastic value for money. I was missing a keyring from the order which also had the keys to the lock which was on my purchase so did have to break in but this was an easy mistake to make. Def use them again!

5 February 2012
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your review.

I'm sorry we missed part of your delivery.

I'll arrange for the missing item to be sent out for delivery tomorrow.

Regards

Paul Chambers
Customer Services

Rated 5 out of 5 stars

An excellent service

I ordered my item and was told it would be delivered within 3 to 5 days so I didn't expect until later in the week. It arrived within 3 days of ordering. I was very pleased with this.

4 February 2012
Unprompted review
Rated 5 out of 5 stars

Great product and super fast service

I placed my order on Friday afternoon and it arrive early on Monday morning. Great product and super fast delivery, so all in all very happy and highly recommended.

4 February 2012
Unprompted review
Rated 5 out of 5 stars

Very Good Service!

I have puchased a few items from your store thruogh the internet. they are reasonably good quality but unfortunately very expensive. Your customers services communitions over the the phone are very good.

I am very much interested in the follwing item and I would like to purchase it if you could give me a good discount!

Item no. : 81645
Price: £349

4 February 2012
Unprompted review

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