Good location, enough space in Wembley Gardens house for big family.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stayed in this property for 2 nights this past weekend - the location is perfect, very central, just a 2 min walk from the main high street, and a 10 min walk from Lincoln Cathedral. The flat it’s se... See more
Company replied
The property is in Eastcote.We stayed here from 30th November - 13th December.The apartment was very neat and clean with fully equipped kitchen.We enjoyed our stay here and would highly recommend it... See more
Company replied
Brilliant house, absolutely gorgeous and great service from pass the property on air b&b. We’ve stayed for a friends hen do with 10 women, it’s been very comfortable, clean and communication is great.... See more
Company replied
Company details
Information provided by various external sources
Let us help you increase your rental yield using short term property letting. Full Listing Management Cleaning, Key Management, and Guest Communication.
Contact info
United Kingdom
- Info@passtheproperty.co.uk
- www.passtheproperty.co.uk
4.2
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Issues with noise and rubbish
If I could give zero I would, they currently rent a property out which is a small two bedroom flat which has up to 8 people staying in it on a weekend, and different people staying throughout the week most weeks, the noise levels are unbearable and the rubbish dumped outside is endless. I constantly complain and they do not listen. I own the ground and the land registry says no short term renting is allowed, but they make money from the landlord and do not care, please think before using them what impact this has, thank you.
15 November 2025
Unprompted review
Reply from Pass The Property
Thank you for sharing your concerns. We’re truly sorry to hear about the issues you’ve experienced. We take feedback like this very seriously and will review the situation immediately to ensure compliance with regulations and improve communication.
Great apartment in Leeds
Great apartment in Leeds. Couldn’t fault it.
15 November 2025
Unprompted review
Reply from Pass The Property
Thank you for your kind words! We’re thrilled you enjoyed your stay and hope to welcome you back to Leeds soon
Really great place for a weekend away…
Really great place for a weekend away with friends!!
8 November 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your lovely review! We're delighted to hear you enjoyed your weekend away with friends. You're welcome back anytime!
Good location
Good location, enough space in Wembley Gardens house for big family.
8 November 2025
Unprompted review
Reply from Pass The Property
Thank you for your review! We’re glad to hear the location and space in Wembley Gardens worked well for your family. We’d be happy to host you again!
Great decor
Great decor, brilliant location and very quick and helpful responses! Will stay again.
7 November 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your wonderful feedback! We're delighted you enjoyed the décor, location, and our quick communication. We'd love to welcome you back anytime!
Very nice apartment
Very nice apartment. Good area. Everything went well! I wish I could stay more days! Super recommended
3 November 2025
Unprompted review
Reply from Pass The Property
Thank you for your kind review. We’re very glad to hear you enjoyed your stay and the area. You’re welcome back anytime, and we’d be happy to host you again for a longer visit.
House was lovely and well equipped
House was lovely and well equipped. The hosts were very good at communicating
1 November 2025
Unprompted review
Reply from Pass The Property
Thank you for your lovely review. We’re pleased to hear you enjoyed the house and found our communication helpful. We’d be happy to welcome you back anytime.
Fantastic stay
Really nice apartment, clean and tidy with plenty of space. Easy to find and great location to the city centre.
30 October 2025
Unprompted review
Reply from Pass The Property
Thank you for your kind review. We’re glad to hear you enjoyed the apartment and its location. We’d be happy to host you again on your next visit.
We absolutely loved our stay in Bristol
We absolutely loved our stay in the Bristol apartment! It was clean, stylish, and super comfortable, with plenty of space for our group. The support team was amazing—so responsive and helpful whenever we needed anything.
25 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the apartment and that our team was helpful during your stay. You’re welcome back anytime!
Excellent communication
Excellent communication, we asked so many questions in the lead up to our stay and they answered all of them quickly and put our minds at ease :) Great location with easy access to central London too. Thank you!
25 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your kind words! We’re really glad to hear that our communication helped make your stay smooth and worry-free. It was a pleasure hosting you, and we’re happy you enjoyed the location as well. We’d love to welcome you back anytime!
Excellent property in Bath
The property is really good and the communication excellent with messages and questions being responded to very quickly and helpfully. It has made the stay very enjoyable and easy!
25 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the property and found our communication helpful. It’s great to know your stay was enjoyable and easy — we’d be happy to host you again anytime!
The customer service we have received…
The customer service we have received from the start has been fantastic. Really quick and helpful replies leading up to our visit to London. THANK YOU
25 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your kind words! We’re thrilled to hear you were happy with our customer service and communication before your visit. It was a pleasure assisting you, and we hope you had a wonderful time in London. We’d love to welcome you back again!
Lovely property and communication has…
Lovely property and communication has been very good.
24 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your feedback! We’re really glad you enjoyed the property and appreciated our communication. It was a pleasure hosting you, and we’d love to welcome you back again soon!
Great property and customer service…
Great property and customer service very quick to respond to messages.
24 October 2025
Unprompted review
Reply from Pass The Property
Thank you for your kind feedback! We’re so pleased to hear you enjoyed the property and found our customer service responsive. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!
Reply from Pass The Property
Thank you so much! We’re glad you enjoyed the property and appreciated our communication. We’d be happy to host you again anytime!
Great property and great service very…
Great property and great service very helpful
18 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your kind words! We’re delighted to hear you enjoyed the property and found our service helpful. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Brilliant house
Brilliant house, absolutely gorgeous and great service from pass the property on air b&b. We’ve stayed for a friends hen do with 10 women, it’s been very comfortable, clean and communication is great. Would highly reccomend the company and property, would definitely come back :)
17 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your lovely review! We’re thrilled to hear you and your group had such a great time celebrating and found the house comfortable and clean. It’s wonderful to know you enjoyed the service and communication as well. You were fantastic guests, and we’d be delighted to welcome you all back anytime!
Good
Good communication and place was as described and in a good location in Bristol.
18 October 2025
Unprompted review
Reply from Pass The Property
Thank you for your kind feedback! We’re glad to hear you found the communication smooth and the place just as described. It’s great to know you enjoyed the convenient Bristol location — we’d be happy to host you again anytime!
The hosts are very responsive and easy…
The hosts are very responsive and easy to communicate with. You can easily arrange everything with them without any problems.
15 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your kind words! We’re glad to hear you found communication easy and smooth. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!
I had a great stay at this property
I had a great stay at this property. It's a very nice and comfortable place with everything you need for a relaxing visit. The customer service was excellent—staff were always approachable, friendly, and very helpful. I would definitely stay here again and highly recommend it to anyone looking for a pleasant and hassle-free experience.
11 October 2025
Unprompted review
Reply from Pass The Property
Thank you so much for your wonderful review! We’re thrilled to hear you had a great stay and found the property comfortable and well-equipped for a relaxing visit. It’s lovely to know our team made your experience pleasant and hassle-free. We truly appreciate your recommendation and would be delighted to welcome you back anytime!
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