So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more
Company replied
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See what reviewers are saying
Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.... See more
Company replied
Very poor customer service. Ordered a pair of magnums on clearance. Money was taken, received confirmation email, but after 5 days no other communication. I emailed to see when I might receive said bo... See more
I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as... See more
Company replied
Company details
Information provided by various external sources
Securely buy low priced police equipment, military clothing and security clothing, including police clothing, army surplus, belt equipment, military boots, police boots and police accessories. Fast delivery from an experienced ex police and military team with superb product knowledge. Patrol Store can cater for your requests.
Contact info
Unit E, The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, United Kingdom
- 0800 999 4411
- info@patrolstore.com
- www.patrolstore.com
2.8
Average
508 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lowa Combat GTX Boots
Excellent service, boots arrived next working day as promised and are great!
9 October 2015
Unprompted review
Reply from Patrol Store
Hi Mark,
Thank you for you excellent review. We're glad you are happy with the service and like the boots.
Reply from Patrol Store
HI Karl,
Thank you for your 5* review. It's great to hear that you are happy with the armbands we supply.
Take a look at out Twitter page for some great offers!
Top dollar
Ordered 1400hrs delivered next day 1000hrs great quality shoes
5 October 2015
Unprompted review
Reply from Patrol Store
Hi Rob,
Thank you for your 5* review. It's great to hear that you are happy with the delivery time and the quality of the product.
Take a look at our Pinterest page for some great offers and product info.
Hoofing place to get the right kit
Only just discovered patrol store after spending months looking for a duty bag. Found just what I was looking for and a decent set of boots to boot and all at the right price too....will definitely be getting my kit here in future.
4 October 2015
Unprompted review
Reply from Patrol Store
Hi Ian,
Thank you for your great review. It's great to hear you will be coming back to Patrolstore. If you ever can't find anything you need on our website, please give us a call and we can see if we can source it for you.
First time I've used Patrol Store for Magnum boots. Fantastic service !!!
I would highly recommend Patrol Store. The service was excellent from start to finish. Spoke to Emma on the phone who took my details and arranged priority delivery and my Magnum's arrived next day.
Boots were very well priced and as I said the customer service was absolutely excellent. I will definitely be using them again, and I would thoroughly recommend them to others.
3 October 2015
Unprompted review
Reply from Patrol Store
Hi Bob,
Thank you for your fantastic review. We're glad you are happy with the service we provide and the boots your ordered. If you ever need any advice or help with our products or website please do not hesitate to give us a call.
Take a look at our Facebook page for some great competitions!
Best customer service and highest quality products
I am working as a door supervisor and ordered quite few items from Patrol Store. Actualy it was my all uniform and slash proof clothes. Every time my deliveries were super quick, any returns were processed promptly as well. If they didn't have item in stock i was contacted by phone and further by e-mail. I've been updated with order status as soon as it changed. Very happy with servise i've received and products I've bought.
27 September 2015
Unprompted review
Reply from Patrol Store
Ho Vito,
Thank you for your excellent review. It's great to hear that you are happy with Patrolstore and our products. We try to keep our customer informed as much as possible so we're happy you are pleased with the services we offer.
Top quality service
Excellent service from the Patrol Store. Items were described accurately online (sizing particularly important), the ordering process was easy, I was kept updated on the progress of my order, and the items arrived in good time and were well packaged. I definitely recommend this store.
25 September 2015
Unprompted review
Reply from Patrol Store
Hi Emma,
Thank you for your 5* review. We're glad you are pleased with the items you ordered and the sizing was correct.
Take a look at our YouTube page for some great product reviews.
Faultless ordering & fast delivery
Straightforward website, lots of confirmations throughout and faultless next day delivery.
25 September 2015
Unprompted review
Reply from Patrol Store
Hi John,
Thank you for your review. Its great to hear that you are pleased with the website and delivery.
Take a look at our Twitter page for some great offers!
Fast delivery
My boots came very quickly and they are a great quality for the price I paid. The only downfall is I was made to pay an additional £1 for a pre paid envelope which to be fair gave me piece of mind if I had to send them back but on opening my parcel there was no pre paid envelope, so I've wasted a £1 that could of got me a pack of haribo to survive night shifts!
24 September 2015
Unprompted review
Reply from Patrol Store
Hi Gabriella,
Thank you for your great review. I'm glad you are happy with the quality and price of the items you brought. The pre paid label gets sent out via email when requested by the customer. This is to stop them becoming lost and also means we can book it in with our returns team so they can process returns much quicker. I do apologise that you did not know this, it does save customers money when they do use it to return items. If you would like to discuss it further you can contact us on 0800 999 4411 or at info@patrolstore.com.
Magnum classic
Best value for money I could find on the net for that
Boot. Promptly delivered , would highly recommend this site.
21 September 2015
Unprompted review
Reply from Patrol Store
Hi Tracey,
Thank you for your great review. It is really appreciated. We're glad you liked the boots and the price!
ive used patrol store many times
I have brought boots gloves and other gear from patrol store and have never had a problem or a complaint
18 September 2015
Unprompted review
Reply from Patrol Store
Hi Geuzer,
Thank you for your excellent review. It's great to hear you have always had a good experience when shopping on Patrolstore.com. We try to ensure it is the best it can be for our customers.
Take a look at our Google+ page for some great offers.
Reply from Patrol Store
Hi Alvan,
Thank you for you great review. Were happy you are pleased with the product and service.
Banging it's just got the lot and all in one place how cool is that Happy DayZ
Fair play to this site so glad I loged in to it 10/10 all the stars in the night sky for u guys
31 August 2015
Unprompted review
Reply from Patrol Store
Hi Andrew,
Thank you for you 5* review. We're glad we was able to help in getting all your items in one place. If there is anything you ever need which we don't stock, we are more than happy to see if we can get it in for you.
Take a look at our Pinterest page for some great offers and reviews,
Lowa Boots
Fantastic service, from a simple search for types of products to delivery. The boots were delivered within 24 hours of purchase and communication was excellent. I was informed of each step of the transaction and a specific time for delivery was given. I would definitely recommend Patrol Store. The quality of the boots are excellent, very comfortable and were packaged well.
30 August 2015
Unprompted review
Reply from Patrol Store
Hi Mrs DaCosta,
Thank you for your review. We're glad you was pleased with the service you received. We like to keep our customers informed as much as possible. Maybe you could change your review to 5 stars if you was happy with the service :)
Excellent goods and service
I ordered boots. They arrived quickly and are extremely comfortable. And with a free torch! What more could you want?
30 August 2015
Unprompted review
Reply from Patrol Store
Hi Nigel,
Thank you for your excellent review. It's great to hear your feedback and you are happy with the items and service. Look out for more deals in our newsletters.
New boots
I've used patrol store a few times for boots and have never been disappointed, they have good product choices, and an excellent aftersales service.
30 August 2015
Unprompted review
Reply from Patrol Store
Hi Rachel,
Thank you for your fantastic review. We're glad you have always been pleased with our products.
Take a look at our Facebook page for some great offers and reviews.
Can't complain at all.....Brilliant service!
Ordered two items over the phone with the assistance of a very helpful operator at 1pm....and the items were delivered by 8.30am the very next day (standard delivery).
All positives, no negatives! Would most definitely use again.
29 August 2015
Unprompted review
Reply from Patrol Store
Hi Lewy,
Thank you for your excellent review. We are always happy to take orders over the phone and we're glad you was pleased with this service. It's great to hear you will use Patrolstore again.
Magnum ladies boots
Quick and easy to order and superb speedy delivery well done !
29 August 2015
Unprompted review
Reply from Patrol Store
Hi Gill,
Thank you for your 5* review. It's great to hear feedback about your shopping experience on patrolstore.com.
Wow what a service
I found the website easy to use and the item arrived early , I also had several messages regarding my order letting me know when it would be arriving so I could be in. Thank you so much I will be definitely using you guys again.
29 August 2015
Unprompted review
Reply from Patrol Store
Hi Karen,
Thank you for your great review. It's great to hear that you was happy with service.
Take a look at our YouTube page for some great product videos.
Good service/fast delivery/good quality
ye. defo recommend this Company
25 August 2015
Unprompted review
Reply from Patrol Store
Hi Charles,
Thank you for your excellent review. We're glad you found the service and delivery good and that you liked the product.
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