Patrol Store Reviews 508

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more

Company replied

Rated 5 out of 5 stars

Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.... See more

Company replied

Rated 1 out of 5 stars

Very poor customer service. Ordered a pair of magnums on clearance. Money was taken, received confirmation email, but after 5 days no other communication. I emailed to see when I might receive said bo... See more

Rated 5 out of 5 stars

I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as... See more

Company replied

Company details

  1. Security equipment

Information provided by various external sources

Securely buy low priced police equipment, military clothing and security clothing, including police clothing, army surplus, belt equipment, military boots, police boots and police accessories. Fast delivery from an experienced ex police and military team with superb product knowledge. Patrol Store can cater for your requests.


Contact info

2.8

Average

TrustScore 3 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick and helpful.

Bought my daughter some Magnum Viper Pro for her work. They arrived within the given time frame and when I spoke to a member of staff over the phone they were very helpful and polite. As for the boots they look OK to me but I will have to let my daughter give her opinion on them.

10 December 2015
Unprompted review
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Reply from Patrol Store

Hi Lorraine,

Thank you for your 5* review. We hope your daughter is happy with them. They are good quality boots.

Take a look at our Twitter page for some great offers.

Rated 5 out of 5 stars

Magnum Classic Boot

Very Happy with Boots. Great Service from the Patrol Store and Speedy delivery via courier Highly Recommended.

30 November 2015
Unprompted review
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Reply from Patrol Store

Hi Gerrard,

Thank you for your great review. We're happy to hear that you are pleased with your boots and the service given by Patrolstore.

Take a look at our Google+ page for great product information.

Rated 5 out of 5 stars

Shopping with patrol store

I ordered a pair of ladies magnum boots, firstly I would like to say the boots are brilliant, very comfortable,and having little feet was worried they may be too big, but they fit perfectly. The delivery man was very polite and on time as well, as I tracked my parcel, I even got a text message to say I was the next delivery. All round great service from ordering up to the delivery, will definatley recommend the site to my friends, very reasonable prices as well so an all round winner. 😀👞

30 November 2015
Unprompted review
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Reply from Patrol Store

Hi Debbie,

Thank you for your excellent review. We really appreciate your feedback about the boots and service. It's great to hear that you would recommend us.

Rated 5 out of 5 stars

Purchase

Recently purchased a pair of Lowa GTX boots, really happy with the boots and the service I received from Patrolstore. Brilliant delivery service and will purchase again in the future, first class service👍👍

27 November 2015
Unprompted review
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Reply from Patrol Store

Hi Mark,

Thank you for your great review. You have purchased some high quality boots that will last, were glad you are happy with them and the service provided.

Rated 5 out of 5 stars

A1 Service

Bought a pair of Doc's from here, the genuine article at a great price, next day delivery.

26 November 2015
Unprompted review
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Reply from Patrol Store

Hi Richie,

Thank you for your 5* review. All our products are genuine and we try to give the customers the best price.

Take a look at our Pinterest page for extra information about our products.

Rated 5 out of 5 stars

first class service

first class service, fast delivery, very helpful staff at the end of the phone.

25 November 2015
Unprompted review
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Reply from Patrol Store

Hi Georgina,

Thank you for your excellent review. It's great to hear that your shopping experience with Patrolstore was first class. We hope you like the items purchased.

Rated 5 out of 5 stars

Excellent value and service.

After price checking across the internet, we found Patrol Store to be very competitive. We have been very happy with our goods and received them extremely quickly after ordering.
Would highly recommend Patrol Store for top quality goods at competitive prices and top rate service.

23 November 2015
Unprompted review
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Reply from Patrol Store

Hi Ginette,

Thank you for your excellent review. We're happy you are pleased with the products ordered and the service.

Take a look at our Facebook page for some great competitions!

Rated 5 out of 5 stars

New boots .... and there awesome

Super rapid deliver of my new Robusta Circon GTX Boots. Ordered Tuesday, arrived Wednesday.

Boots are comfortable right from the box without having to wear them in.

20 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Graham,

Thank you for you 5* review. It's great that you are happy with the product and delivery times. The Robusta boots are some of our newer boots and have had great reviews from others also.

Rated 5 out of 5 stars

Responder Patrol boots

Excellent Price excellent quality Excellent service ,These boots are better than advertised on the site On the purchase of these boots , they arrived the very next day . I must admit I was a bit sceptical as I have always purchased Magnum boots , But on receiving these boots my worries were put to bed they fit like a glove also did not need to break them in and are very comfortable to wear extremely waterproof as have been tested in crossing many streams and water logged fields no leaks at all . I Would recommend these boots to anyone and will be using the Patrol store again. Many many thanks Patrol Store

17 November 2015
Unprompted review
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Reply from Patrol Store

Hi David,

Thank you for your excellent review. We're pleased to hear that you were happy with the price, service and quality of the boots.

Take a look at our YouTube page for some great product reviews!

Rated 3 out of 5 stars

Thick and Cluncky

Gloves (Wiley X Comb​at Assa​ult Glov​es Blac​k) arrived on time and in perfect condition. The purchase and delivery were 5 stars. They actually arrived 3 days earlier than expected. Unfortunately the gloves are very clumsy and thick, so are designed to give almost no manual dexterity. Not at all what I expected from an item supposedly designed for the law enforcement officer or soldier. Also be aware the kevlar is only on the rear of the glove and not on the palm. Also they are a little tight and the spandex that links the cuff together will not last very long at all I suspect. I would suggest going one size higher than you would normally choose.ya

14 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Victor,

Thank you for your review. I'm glad you were pleased with the purchase and delivery. I do apologise that you were not happy with the product. If you contact info@patrolstore.com then we can arrange with you, sending the gloves back to us for a refund or exchange.

Rated 5 out of 5 stars

Great service

Fantastic service and goods arrived extremely quickly using a courier that even informed what time of the day it would arrive. The item (baton holder) was of excellent quality. I am very pleased with the service

13 November 2015
Unprompted review
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Reply from Patrol Store

Hi Ian,

Thank you for your excellent review. It's great to hear that you are happy with the service and quality of the product.

Take a look at our Google+ page for more information on our products.

Rated 4 out of 5 stars

Good prices and Fast Delivery

Just missed the additional star to get to the magic 5 due to delivery charges on all orders and unrequested inclusion of pre-paid return label into shopping basket (OK, it's only £1 and it's easily removed).
Items (incl. Haix Black Eagle Tactical 20 GTX Mid Boots - my second pair - best boots I have ever owned) were delivered the next day and there had been a friendly answer to my question prior to ordering.

12 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Chris,

Thank you for your review. We're glad you are happy with the product ordered and you received it in good time. I do apologise that the delivery charges are not to your satisfaction and that the pre paid label is an automated addition. As you said it can be removed so I hope this does not cause too many issues when using Patrolstore.com. If you ever have any questions our customer service team will be more than happy to answer any questions.

Rated 5 out of 5 stars

Best Service

I've bought a few things from these folks, and often recommend them to colleagues and friends:
- Smooth website
- Excellent product range
- Hassle free payment
- Fast shipping
- Outstanding customer support

12 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Tom,

Thank you for your great review. We're glad you are happy with the shopping experience on Patrolstore.com.

Take a look at our Twitter page for some great offers!

Rated 5 out of 5 stars

Dr marten Marshall boots

Just purchased pair of these boots from Patrol store excellent transaction fast and easy throughout process. Boots look great and as described yet to try them out. But 14 hour shift tomorrow so will soon find out eh. Thank you Patrol store would highly recommend you to anyone.

9 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Darren,

Thank you for your excellent review. You have chosen very good boots. I hope you are happy with them when working tomorrow. it's great to hear that your shopping experience on patrolstore.com was quick and easy.

Rated 5 out of 5 stars

Patrol Store - Lowa Boots Recon Para

I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as I had no idea how these boots would fit (Lowa Boots Recon Para) and it's a lot of money to spend. I asked for priority shipping, which arrived two days later (I missed the next day cut off time). They provided a tracking number and kept me updated via email where my parcel was and an expected ETA. An overall very good experience and I would definitely use them again.

8 November 2015
Unprompted review
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Reply from Patrol Store

Hi Abbie,

Thank you for your 5* review. We always have a wide stock of boots and try to provide customers with as much information as possible. It's great that you are pleased with this. If you ever needed any extra information about a product please do not hesitate to contact our customer service team.

Rated 5 out of 5 stars

Excellent!

Excellent, quick service. Delivered to workplace and will go with them again.

7 November 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Pete,

Thank you for your excellent review. Were glad you are happy with the service and delivery.

Take a look at our Facebook page for some great offers!

Rated 5 out of 5 stars

Unbeatable for price and service.

Great price, in stock, great service, quick delivery.
What more do you want?!

Excellent

27 October 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi,

Thank you for your great review. It's great to hear that you was happy with everything when shopping on patrolstore.com.

Take a look at our YouTube page for some great video product reviews.

Rated 5 out of 5 stars

Maglight holster and torch

Purchased the leather maglight holster and AA torch both items are exactly as described and the holster is the best on the market, intact I can't find this item anywhere else on the web, it fits on my equipment belt and matches the cuff holder, perfect. Arrived quickly and wrapped well. 100% would use again 👍

18 October 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Tony,

Thank you for your excellent review. We're glad you are pleased with the products you ordered and that it works well for you. It's great that you will shop with Patrolstore again, if in the future you ever need any help with anything on the website, our customer service team will be more than happy to help.

Rated 5 out of 5 stars

Brilliant

Was really happy with the trousers i bought and how quickly they arrived!
Big thumbs up!

16 October 2015
Unprompted review
Patrol Store logo

Reply from Patrol Store

Hi Debbie,

Thank you for your brilliant review. It's great to hear that you are happy with the trousers and the service.

Take a look at our Google+ page for some great product reviews.

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