Excellent service ordered a two seater electric delivered and set up plus took my old one away thank you
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I ordered Dark Grey Durable Melamine Top Extending Table & Chairs set 160cm Pisa and all together looks stunning. I would well recommend this items by the quality and price too. The table is even... See more
Company replied
Ordered in Nov 2021 and quoted a delivery date in mid Jan 2022. No problem with that as we wanted a particular design. had some very satisfactory correspondence with Customer Services and then out of... See more
Company replied
Pattens Furniture store offers a wide range of furniture and accessories to suit a variety of tastes, and at realistic prices. Browsing in a real shop provides the opportunity to get a hands on feel f... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Accessories
- Garden Furniture Shop
- Living room shop
- Sofa store
Written by the company
PATTENS furniture shop in Stoke on Trent is a family-run business based in Staffordshire with over 50 years of professional experience. We offer stylish furniture from some of the biggest brands in the UK at affordable prices.
Contact info
44 High Street, ST5 0HE, Newcastle-Under-Lyme, United Kingdom
- 01782719101
- info@pattensfurntiure.co.uk
- www.pattensfurniture.co.uk
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This was a really easy process and I’d…
This was a really easy process and I’d definitely order from Pattens Furniture again. Ordered and had the patio set delivered in about 1 week’s time. I was pleasantly surprised at this quick timeline! The delivery was easy and on time, and the guys carried the large heavy boxes over to the patio for us. 5/5

Reply from Pattens Furniture
Really happy with the furniture and delivery
Really happy with the furniture! It’s really comfortable and looks great! Wasn’t too complicated to put together. Really impressed with delivery. They delivered it within about a week of ordering! We couldn’t be there to accept and communication was great to organise beforehand.

Reply from Pattens Furniture

Reply from Pattens Furniture
Speedy processing of order and delivery…
Speedy processing of order and delivery went to plan. We purchased a Corner sofa with adjustable table and benches which look fantastic under out new gazebo - really good quality. Very happy with Pattens Furniture

Reply from Pattens Furniture
Super quality and spot-on service
We met the Pattens team in Buxton at a craft and open day in the Pavilion Gardens. It was just the opportunity that we wanted, namely, to see and sit on the furniture and see it in sunlight. The quality of the product we purchased is excellent and the manner in which we were advised and informed by Pattens was exceptional. This made the process of making a decision to buy so much easier as we had confidence. This is needed when buying large ticket items. The delivery was as agreed and the furniture looks amazing in our garden. A highly recommended company that displays integrity and consideration of their clients wishes.

Reply from Pattens Furniture
I was promised a four week delivery…
I was promised a four week delivery -they did it in 4 days! The chair was perfectly presented without any marks or blemishes and exactly as described. Not cheap but nice things cost money. It was delivered by the most friendly, helpful and good natured driver ( don't let Amazon nick him). First class all round..they're on my contacts list..

Reply from Pattens Furniture
Very Good Service
Pattens Furniture store were exceedingly helpful when I rang up to place an order with them - nothing was too much trouble, excellent service and good communication. Would highly recommend. Cannot comment on furniture as I am awaiting delivery. Will happily review fully when the item arrives.

Reply from Pattens Furniture
Excellent customer service and very…
Excellent customer service and very prompt delivery! Highly recommend!

Reply from Pattens Furniture
Very happy with Pattens
We ordered a rattan corner sofa for the garden and from start to finish it was straightforward. We were kept informed of the order being processed and received delivery in less than 5 days. Product exactly as described and good quality. Very happy with Pattens.

Reply from Pattens Furniture
Nice finish
Very stylish looking product and straight forward to put together. The service was also great with quick delivery.

Reply from Pattens Furniture
Excellent value and service
Very good price for item bought on line. Not in stock when purchased but was happy with 8 week lead time. Chair delivered well within the 8 week period and couriers phoned 1 hour prior to arrival to enable someone to be in to accept item.
The whole transaction was hassle free and I would fully recommend Pattens to anybody looking for furniture.

Reply from Pattens Furniture
Superb customer service and an actual…
Superb customer service and an actual person to talk to when my delivery details changed.

Reply from Pattens Furniture

Reply from Pattens Furniture
Ordered a chair on Sunday and delivered…
Ordered a chair on Sunday and delivered on Tuesday excellent communication and great product

Reply from Pattens Furniture

Reply from Pattens Furniture
Excellent
Excellent. Everyone that I dealt with was helpful and professional. I’m very pleased with my products and I highly recommend the company.

Reply from Pattens Furniture
All recommendations to Pattens Furniture
I ordered Dark Grey Durable Melamine Top Extending Table & Chairs set 160cm
Pisa and all together looks stunning. I would well recommend this items by the quality and price too. The table is even extended very stable and the chairs more than comfortable.
I am amazed with Pattens communication
and all arrived earlier than expected. The delivery guys well organised and helpful.
Well done Pattens Furniture and thank you very much !
Dijana S

Reply from Pattens Furniture
Well done, indeed
Thank you on receipt of my chair. Everything went exactly as you said and communication was excellent. A special word for the two delivery men whose good humour and efficiency was appreciated in what was an awkward delivery spot for them.
Thanks again
Chris Shannon

Reply from Pattens Furniture
I received my garden furniture in a…
I received my garden furniture in a very large box. The delivery guys took it out of the box for me and took it bit by bit around my house to the garden. I would not of been able to do this on my own so really grateful to the delivery guys for helping me.

Reply from Pattens Furniture
Fantastic service and excellent quality product
Ordered the piece of furniture on line at the weekend and was contacted by the company on Monday to deliver that week. Super service and the piece of furniture was exactly what I expected.

Reply from Pattens Furniture
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