What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... See more
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The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... See more
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... See more
What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... See more
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Lighting Shop
- Living room shop
- Mattress Shop
- Sofa store
Written by the company
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Contact info
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, United Kingdom
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very happy with product that I ordered…
Very happy with product that I ordered from pavilion broadway. Great service from delivery men James and Callum. Would highly recommend.
Brilliant showroom with an amazing…
Brilliant showroom with an amazing selection of beautiful, contemporary pieces. The delivery was on time and their tracking system is excellent - you know exactly when it will arrive.
Suz K
James and Scott were incredibly polite, professional and helpful. Would definitely recommend.
Ordered a 4 Seasons Outdoor Belair…
Ordered a 4 Seasons Outdoor Belair Garden dining table which was promptly delivered by 2 of Pavilion Broadways own staff. The guys carried the heavy items to my back garden for me to assemble and were very helpful. I contacted Pavilion Broadway for some information relating to my purchase and was greeted by a very friendly South African lady (Taryn) who promptly answered all my questions, now I'm sitting back in the sunshine admiring my great looking garden table & chairs and well done to Pavilion Broadway.
Friendly
Scott & James were friendly, efficient and polite. Would defo recommend.
Scott and James were great
Scott and James were great. Put our table and chairs together quickly.
Sofa suite purchase
Pavilion Broadway staff were friendly, professional and really helpful from the start, with Taryn in the showroom through to the end, when James and Scott delivered our new furniture. Couldn't have asked for more. A real credit to the company.
Another great deliver by James and…
Another great deliver by James and Scott very friendly and always take due care and attention when in my property. Thank you once again. Philip
Electric recliner leather chair
Electric recliner leather chair. Bought this product in May. At MY REQUEST they held it and delivered in October.
Scott and James delivered my chair, they put the chair together they ensured the electrics were working, they took the packaging away. Both were charming and considerate of my property.
Super service from both the shop and especially the delivery guys.
Thank you
Thank you so much James and Scott
Thank you so much James and Scott. Five Stars Jean
Patience and care…
We have just had 4 pieces of furniture delivered by Scott and James. Fantastic service! Nothing was too much trouble. Their patience and care in manoeuvring around our old farmhouse hall and stairs were exemplary. If you had a 6 star rating, they would be worthy of it!
Scott & James a great representation…
Scott & James a great representation for the business. Couldn’t agree more with Cheryl’s comments.
Excellent service from Pavillion…
Excellent service from Pavillion Broadway as usual. Polite and friendly sales staff. Estimated delivery time of 6 weeks was met. Scott and James arrived with chair promptly and set it up efficiently and took all the packaging away. Faultless.
really pleased with my sofa & top delivery guys!
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve been helpful.
Scott and James who delivered it were absolutely fantastic. They checked exactly how and where I wanted it. Plumped all the cushions and even took their shoes off without me asking. I couldn’t have been more impressed with their professionalism and friendliness.
Great dining table and great delivery.
Excellent delivery from Scott and James. Nothing too much trouble and very efficient. Really pleased with our table which they put together for us.
Wow! Scott & James, the amazing duo 🌟 ❤️
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t do this!
They were amazing I couldn’t have asked for more! Thankyou Scott & James. 🌟 🌟🌟🌟🌟
Also thankyou to Pavilion Broadway for our beautiful chair!
Judgemental staff and no point in having a website
We had looked at the website and saw three sofas that we were interested in purchasing. We arrived in store and couldn't see any of them. I asked a lady behind a desk and was told she was busy so wait and she would speak to me when she had finished. About 5 minutes later she looked up from her computer screen. I asked about the three sofas, two were in stock but in the warehouse, if I wanted to see them I had to purchase them, go to the warehouse and I could look at a bit of it because they were in a box,if I didn't like it she would refund me, the third sofa had an 18 week lead time so I couldn't see it. She was very dismissive of me and I believe judged me as unable to afford any of them! How wrong, I have better things to do with my life than waste any of it unnecessarily looking at sofas!
Very helpful and careful.
Brilliant delivery,Scot was really…
Brilliant delivery,Scot was really helpful and organised Penfold was excellent too . Thanks guys also Mark in store knows his stuff an excellent firm .
Excellent service
Excellent service, from start to finish! Very helpful when ordering, well informed regarding delivery and the delivery guys were very efficient. I would highly recommend 👌🏻
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