The whole experience of dealing with Pedal On has been great. Pre sales advice to select the right model and size to suit me, setting up the chosen bike to fit me . Then post sales help and advice for... See more
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Company details
- #6 of 93 best companies in Bicycle Shop
- #4 of 31 best companies in Bicycle repair shop
- #6 of 59 best companies in Bike accessories store
- #2 of 23 best companies in Road Cycling
Written by the company
Pedal On is one of the UK's leading enthusiast bike shops. We specialise in bikes and equipment for road, gravel, cross country, trail and cyclocross riding. With three decades of experience and a commitment to providing exceptional service, we believe we have something to offer almost all enthusiast cyclists. With 250 bikes on display and thousands of accessories on offer we're one of the best stocked bike shops in the country. We are authorised dealers for Giant, Scott, Liv, Trek, Cannondale and Cadex bicycles and stock accessories and parts from World leading brands such as; Shimano, SRAM, Castelli, Endura, Syncros, Bontrager, Lazer, Park, Oakley, Topeak, Silca….plus too many more to mention. Our business is an Employee Owned Trust. This means the business is run for the benefit of our staff. We have no investors or corporate HQ to satisfy. Instead, we can focus on supplying our customers the right products for their needs, offering great value and being a great place to both shop and work.
Contact info
56-60 Bishopswood Road, RG26 4HD, Tadley, United Kingdom
- 0118 9821021
- websales@pedalon.co.uk
- www.pedalon.co.uk
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Replied to 100% of negative reviews
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Outstanding service and support as…
Outstanding service and support as always. Took my ‘squeaky brakes’ Trek in this morning and they replaced the caliper and discs under warranty for free, didn’t even charge for labour. Also bloody great coffee too! There is always such a lovely vibe in pedal on. The staff are so friendly and knowledgeable! Defo look after u!
Speedy delivery…
Ordered a Scott Centric Plus helmet from the pedalon team and it arrived next day.
Fantastic service
Easy transaction
Easy transaction, great podium points, speedy delivery & carefully packaged product. Friendly & helpful staff on the phone
Competitive prices and excellent care…
Competitive prices and excellent care to the customer
Brilliant service and speedy delivery…
Brilliant service and speedy delivery of my new bike.
Will use again
Great price and service.
I ordered a Freehub at a great price, including delivery, and even on standard delivery it arrived the following day.
Road stem
The road stem arrived very quickly and was a sensible price. Fitted and just what I needed. Pedal On are on my list of companies to turn to when components are needed.
Fantastic customer service
I ordered a freehub from Pedalon as mine decided to seize up a week before a planned cycle holiday.
The item was posted the next day via Royal Mail.
A week later there was no sign of it arriving before me setting off on holiday. A call to Pedalon, explaining the situation and they very kindly agreed to send a replacement, special delivery to my holiday address foc.
This company has to be highly recommended for going above and beyond in their customer service.
Absolutely first class service from Pedalon - Thank you
Absolutely first class service from start to finish. Had my eye on. A brilliant deal for a Trek Emonda SL6 di2 rod bike and contacted the online sales team in the first instance as was purchasing on cyclescheme (bike 2 work). Great advice, I then emailed the store and confirmed I would be travelling two and a half hours to the store. No problem again at all and I had an email confirming I could try two bikes as options. Arrived on the day and was served by Ben. He was brilliant and made me feel at ease and allowed me to test the Trek and Giant TCR talking me through the pros and cons of each bike looking at set up differences etc. decided on the Trek and Ben set up the wheels to tubeless for me and showed me exactly how to do this and how it all worked. Also explained how the disk brakes worked and what to do and not to do if taking the wheel out. Set my new bike up perfectly. All in all I was there over two hours and it was so worth every second. They even gave me a free coffee! Road the bike that evening and it was perfect. I will defo be back again to upgrade my mountain bike and will recommend Pedalon to anyone looking for a new bike. First class service, thank you to Ben in particular.
Great service
Great service, very quick delivery, I’d definitely recommend buying from this company
Would highly recommend
Website is clear to understand, store location very easy to find.
Once I was in store, was greeted and asked if I needed assistance and left alone to browser the store without an pressure or to have the feeling of be in rushed.
I a novice rider so to speak, I have old road bike and it was time for an upgrade. Picked the bike I found online and this was my main reason for visiting, I got measured up on a colour bike but same model.
Will be back to purchase at a later date, great staff and would highly recommend anyone looking for a bike and advice on accessories as they have quite a range.
New Bike Purchase
Purchased a 2021 bike at 50% discount. Same quality service and bike build I could have expected from a bigger spend. Used PedalOn a few times now. Always fast and efficient service. Reliable accurate communication.
When I find an on-line offer from a…
When I find an on-line offer from a supplier that I have no experience with I always check reviews. It did that for pedalon.co.uk as well. It looked like there's no risk for the buyer - my transaction matches that 100%. They respond to every email and provide more help than you might expect. I needed a different delivery service as well and they offered that. They helped me the way they didn't have to - and I appreciate that. Great service and 100% satisfaction. I highly recommend pedalon.co.uk!
Great price for the bike
Great price for the bike, I was regularly informed of progress and the bike arrived a day early.
I would recommend Pedal On
Very straight forward Excellent
Very straight forward, bike was delivered very fast and well packed in a bike box. Very Impressed.
Would definitely use them again for bike products.
Great experience, many thanks.
An enjoyable experience.
In the main a decent overall experience, got looked after for the initial “expensive” bike purchase. I’d say after service could be a bit swifter for example waiting for my narrow bars, it was me doing the chasing hence 4* not 5!
First-Class Service
Great website with everything easily filtered to narrow down your search.
Very easy to order online and the subsequent process went very smoothly. Bike arrived quickly and was well packaged.
No hesitation in recommending Pedal On.
Great experience throughout
Fantastic company to deal with. They explained everything clearly to me and no question was silly. Felt valued as a customer. Also great price for what I purchased.
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