Excellent. Well packaged and books arrived in perfect condition despite the weight. I have been after a complete Tarbell's Course for years, within Europe and I don't regret pulling the trigger at Peg... See more
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Østerhåbsvej 85A, 8700, Horsens, Denmark
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I spent roughly €250 on magic items when I shopped at this store for the first time. The products, each priced between €30 and €70, are far too expensive for the cheap quality you receive. The instructions are totally old-fashioned, though that’s fine for me because I’m experienced enough. The packaging was okay, yet some items were clearly shipped with defects. Most of the goods do work, but it’s downright brazen to sell such obviously flawed items at these prices. But one article was even incomplete - a gimmick is missing. As I said: cheap goods, far too expensive. It was my first and definitely my last purchase there!
Further to your reply:
First: I am a professional magician and I do NOT buy Magic equipment in a toy store for my magic shows. I generally buy in lots of other magic stores and was never so disappointed of the quality and was never sent defect equipment. These products also are handmade and of course are expensive. As long as the quality is ok, the price can be high in my opinion. So this is no explanation of the unsatisfying quality of your products.
Second: There aren’t just the shipping costs to consider, but also customs duties and packaging costs. On top of that, there’s the effort I have to invest to get everything back into good order, as well as the uncertainty over whether—and how much—I’ll be reimbursed if I return the equipment.
So if you ONLY want happy customers, don't send defect equipment or at least let customers show the defects and refund the expenses.

Reply from Pegani
quality products and very fast delivery!!! I Will order again!
At Pegani, you'll find high-quality and highly original magic sets (many of which you can't find in other stores), but above all, their customer service is unbeatable, with prompt response and solutions to any issues. I always recommend Pegani to my magic community.
Great internet service. Fantastic delivery possibilities, if I need fast, I pay a little extra. And if I have questions, they are answered fast. Recommend highly!
Very fast delivery, top class quality.
Always a pleasure to buy here.
Highly recommended
I would like to thank Steen and his team at Pegani for my recent purchase. I have dealt with them in the past and always found them to be very professional and efficient. If ever I needed further information I found them to be always on the ball with their reply. I have always found the quality of their props always good.
Michael.
I was very happy to find an item that I had dreamed about getting for years: throw streamers as used in Kabuki theatre. The price was not unreasonable, though the toll I had to pay to get them to Iceland was almost prohibitive. But worth it! Best regards.
Really quick and speedy service - especially as it had to cross the red tape borders created by Brexit. Very happy with all the comms from Pegani, too.
Loved the product (Pop More by Tora Magic). Excellent customer service, the online ordering process is smooth & hassle free. The item got delivered within 10 days to the UK. Great job folks.
Some changes needed to be made to my order due to inventory. Jacob was quick to get with me and actually saved me money. Even better was how fast my order was delivered to the US.
Complete experience with Pegani shop was extremely professional, from their site, easy, helpful communication to the reasonably price but nonetheless fast shipping.
Prices for some of the items are a bit higher than similar shops, but they are very well stocked so you can get everything in one place instead of buying it in two or more shops.
Excellent customer service and selection of unique props not available elsewhere. Will buy more from you in the coming future
Good websites, fast delivery, reasonable prices, cheap shipping price.
Steen has made sure that my large purchase went smoothly as possible. He has kept an open communication with me during the international shipping. I would definitely buy again and have thought about a trip to Denmark just so I could visit his shop!
Good communications..
Products better than first thought..
Great delivery time..
Highly recommend
Thank you guys..
Barry
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