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Pendle Sportswear Reviews 

1,484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the remarkably smooth and straightforward online ordering process. Consumers also deeply appreciate the exceptionally helpful support team, responsive communication, and overall value provided by the merchandise. Many buyers note that items arrive well packaged and exactly as expected for various sporting events. However, some customers also noted occasional delivery delays, missing pieces, or minor printing errors on customized goods. A few reviewers experienced minor setbacks regarding specific orders or occasionally required extra steps to resolve occasional discrepancies successfully.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high standard, great quality, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast turnaround times... See more

Service

Consumers find service to be exceptionally positive, describing it as efficient, helpful, and quick from... See more

Order

People report positive experiences with order processing, highlighting fast delivery and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pendle have been amazing throughout! I’ve dealt with a lady called Claire who has gone above and beyond for us in getting our orders processed along with making sure all printing on our kits have been... See more

Company replied

Rated 5 out of 5 stars

Wonderful service and extremely reasonable and good quality kit (set of customized shirts) with all the details correct in every way. Just a great company - efficient, helpful, quick and good quality... See more

Company replied

Rated 5 out of 5 stars

The ease of working with Pendle through the website or occasional phone call helps make my job as a club official easier. The kit and trophies we order are always a high standard and great value an... See more

Company replied

Rated 5 out of 5 stars

First time user, from start to finish the buying process was good. I placed my order and within 24 hours the order had been received. I had been notified of each stage from picking, packing and i... See more

Company replied


Company details

  1. #14 of 145 best companies in Sportswear Shop
  2. #12 of 120 best companies in Activewear shop
  3. #3 of 56 best companies in Printed clothing store
  4. #1 of 49 best companies in Football shop
  5. #15 of 129 best companies in Sporting Goods Shop
  6. #5 of 15 best companies in Trophy Shop

About Pendle Sportswear

Written by the company

Shop Football Kits Shop Training Wear Shop Footballs Shop Equipment Shop Trophies

The UK's major brand supplying football kits and teamwear direct.

Pendle Sportswear has been supplying high-quality football kit & teamwear directly to grassroots clubs since 1977.

Fastest UK Delivery
Our lead time for printed garments is typically only 2 working days.

Great Value Kits
By not using a middle man, you'll typically pay 40% less than comparable quality RRP’s advertised by other retailers.

Quality Guaranteed
All products are designed to industry-leading quality standards and overseen by Pendle. This allows us to have complete control of all quality testing procedures.

Bespoke Club Shops
Open to all clubs, our free online shops make ordering as easy as possible with the potential to receive extra savings.

New to Pendle? Enquire now about the best offering for your club!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,484)

283 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish. Easy to navigate your order and a quick delivery. Top work 👏🏻

3 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Jon, thank you for taking the time to review us, it means a lot. We hope to have the pleasure of your custom again.

Best wishes,
Erin

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Placed order via website. No hassle, great comms, order delivered on time and quality garments. Thanks guys

10 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Rick, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you're happy with all aspects of shopping with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Item arrive minus team logo for…

Item arrive minus team logo for grandsons birthday...i contacted Pendle and the problem was resolved plus they sent new item straight to grandsons address
No fuss no panic
Well done Pendle

7 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Rob, thank you for taking the time to review us, it means a lot. I'm glad to hear that our team were so efficient in resolving the issue with your order.

Kind regards,
Erin

Rated 5 out of 5 stars

Amazing customer service and…

Amazing customer service and professionalism only place I have bought kits and training wear from for years

20 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Lee, thank you for taking the time to review us and for your repeat custom, it means a lot. I'm pleased to hear that you're happy with our excellent customer service.

Best wishes,
Erin

Rated 5 out of 5 stars

Very good product which arrived…

Very good product which arrived promptly I was kept informed of its movements while in transit.

20 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi William, thank you for taking the time to review us, it means a lot. I'm pleased to hear you had such a positive shopping experience with us.

Take care,
Erin

Rated 3 out of 5 stars

Delivery was quick and the kit is of…

Delivery was quick and the kit is of good quality.
On the website cant delete old Badges and unfortunately the old Badge was put on the kit.
If you could delete the old badges from the website this wouldn't if happened.

20 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Andrew, thank you for taking the time to review us. I'm pleased to hear that you're impressed by our fast turnaround times and kit quality.

Unfortunately, it's not possible to delete saved artwork from your account if you're logged in on the main Pendle website. We understand that this can be frustrating, and this is a feature we'd like to introduce in the future. If your club has a club shop, however, we are able to delete artwork there.

When you place an order, you get an email asking you to confirm the order. At this point you can check that all the artwork is correct e.g. the badge, before you pay for it. If the badge selected was wrong, you can request to change it at this point.

If you've received the wrong badge on your kit, please get in touch with us on enquiries@footballkit.co.uk / 01943 601938 and we'll be able to resolve this for you.

Kind regards,
Erin

Rated 5 out of 5 stars

Good quality products and quick service

Used these guys for several years and they never let us down, always a quick turnaround & any query quickly resolved before we’ve placed our orders

1 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Harris, thank you for your review and repeat custom, we really appreciate it. I'm glad to hear that you're happy with our fast turnaround times and excellent customer service.

Best wishes,
Erin

Rated 5 out of 5 stars

Good quality shirt

The shipping and delivery to Australia was very fast. The shirt is good quality and fits very well

14 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Rob, thank you for taking the time to review us, it means a lot. I'm glad to hear that you're happy with our speed of service and product quality.

Best wishes,
Erin

Rated 5 out of 5 stars

Top drawer service

Every time I use pendle they are exceptional. Excellent quality. Speedy shipping. Brilliant customer service

4 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Lee, thank you for your review and repeat custom, we really appreciate it. I'm pleased to hear that you're happy with all aspects of shopping with us.

Best wishes,
Erin

Rated 5 out of 5 stars

It's so easy working with Pendle

The ease of working with Pendle through the website or occasional phone call helps make my job as a club official easier.
The kit and trophies we order are always a high standard and great value and always arrive within the time scale specified.
A great service that I have enjoyed using for way too many years for different clubs from 5 year old juniors to 80 year old seniors with Walking Football.

18 July 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thank you for taking the time to review us and for your long-term custom, it really means a lot. I'm so glad to hear that you've always found the kits and trophies you've ordered from us to be high-quality and great value. We hope to have the pleasure of your custom for many years to come.

All the best,
Erin

Rated 5 out of 5 stars

The full process was seamless

The full process was seamless, printing to delivery very quick and the products were top quality

18 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Marc, thank you for taking the time to review us, it means a lot. I'm pleased to hear that you had such a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Amazing as always !!

Amazing as always !!
The whole process of ordering ( you can actually ring up and speak to friendly knowledgeable people) to confirmation , payment and delivery is unbeatable!
I have used Pendle for 20 years now .
Unbelievable service, price and quality .
Highly recommended them 100%

12 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Ian, thank you for taking the time to review us and for your long-term custom, we really do appreciate it. I'm pleased to hear that you're happy with our excellent customer service, fast turnaround times and product prices and quality. We hope you continue to shop with us for many years to come.

All the best,
Erin

Rated 5 out of 5 stars

Fantastic company

I bought my oldest boy tracksuit bottoms off this website a few years back and returned lately to buy the same ones again for my youngest. As there was changes in the style and size of the same trousers compared to my first order they didn't suit. I queried this with Pendle and their customer service was first class. They worked with me and provided the size I needed with no problem. The communication was fantastic as well as their attention to detail. Many thanks

1 July 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Norma, thank you for taking the time to write such a great review, we really appreciate it. I'm delighted to hear that you were so impressed by our excellent customer service. We hope to have the pleasure of your custom again.

All the best,
Erin

Rated 4 out of 5 stars

3 item ordered

Update: Pendle contacted me the morning after this review (after had also emailed customer support) and sorted the issue out in a quickly and explained that the issue was caused by a faulty batch of material supplied by their supplier and apologised. They sent out replacement items for next day delivery.
Excellent after sales support. Would give 5 stars but for the initial issue with the polo shirt.

Original review below for context.

3 items ordered, jacket is ok, t-shirt is ok, not great quality but the polo shirt is terrible quality. Had it on for a few hours and it's like I have been attacked by a cat, and I don't even own one.

Delivery was quick.

5 August 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Iain, I'm sorry to hear that the polo shirt you received had some quality issues. We take customer service very seriously and this certainly isn't the service we strive for. Please can you get in touch with us if you haven't already so we can resolve the issue for you? You can email or call enquiries@footballkit.co.uk / 01943 601938.

Kind regards,
Erin

Rated 5 out of 5 stars

What a way to do business

What a way to do business , one email explaining my issue with a football kit been too big and needing a replacement one ,sent with two pictures .next email from these guys the same kit but smaller with all the branding and the number required for his team and the cost . Paid and delivered within days so so easy . Top marks .

3 July 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thank you for taking the time to review us, I'm sorry to hear that there was an issue with your football kit, but I'm glad that our team were able to resolve it so efficiently. We hope to have the pleasure of your custom again.

All the best,
Erin

Rated 5 out of 5 stars

Went out of their way to help me with…

Went out of their way to help me with an order. Great customer service. Excellent communication.

27 July 2026
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Mark, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you're impressed by our customer service.

Best wishes,
Erin

Rated 5 out of 5 stars

Excellent service from first contact…

Excellent service from first contact through the process of getting sponsorship logos tweaked to display perfectly on the shirts, Ollie in sales really helped with all the questions I had and kept me regularly updated on progress through to delivery which was in just a few days from placing the order.

14 July 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Cameron, thank you for taking the time to review us, it means a lot. I'm pleased to hear that you're happy with our excellent customer service and I'll make sure to pass on your thanks to Ollie. We hope to have the pleasure of your custom again.

All the best,
Erin

Rated 5 out of 5 stars

Claire and James 5 Stars

Claire and James were both really really helpful and answered all my questions and were really patient. Great customer service!

31 July 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Connor, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you're impressed by our customer service.

Best wishes,
Erin

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