Pennington Choices Reviews 85

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and engaging presentation style, making complex topics easy to understand. The user experience is frequently highlighted as positive, with many appreciating the informative and well-structured webinars and training sessions that are relevant to current industry needs. People find the content valuable for future use and commend the company's commitment to helping organizations improve their services. However, some customers were dissatisfied with scheduling and communication, reporting instances of rescheduled or canceled appointments without proper notification, leading to inconvenience. A few other people also felt that the company's data sharing practices were unclear, specifically regarding access to survey reports.

What people talk about most

Service

Clients share ambiguous opinions on service. While many professional clients praise the company for its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers found the webinars and... See more

Staff

People report positive experiences with staff, highlighting their expertise and professionalism. Customers... See more

Based on these reviews

Rated 5 out of 5 stars

Lee Woods delivered the HHSRS training and really got our team to engage in the subject. The session was well structured highlighting the very important Awaab's Law, other attributes of the training w... See more

Company replied

Rated 5 out of 5 stars

ease of access to join the webinar. great, knowledgeable speakers who had the knowledge to really get to the heart of the matter being discussed. Webinar length was just right too but covered all th... See more

Company replied

Rated 5 out of 5 stars

i find the webinars to be informative , containing enough detail, without going too deep into the subject. and they are always easy to follow. I have shared the videos with colleagues to aid my tea... See more

Company replied

Rated 5 out of 5 stars

Booking Pennington choices was easy, the course content was set at the perfect level for those in attendance. Everyone came away well informed and it was very useful to receive the content at the end... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Building consultant

Written by the company

Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 60% of negative reviews

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Rated 5 out of 5 stars

Provide excellent general maintenance courses for all levels of learning!

I attended the Gas Safety Awareness Course in June to help with my professional development within my current maintenance team, and I found it very educational yet enjoyable. The tutor was very thorough yet efficient, working at a good pace for everyone in the session. I learnt a lot that day about gas safety and can now use the knowledge in my day to day work.
I would whole-heartedly recommend Pennington Choices for all courses and I wouldn't hesitate in using them again.

12 November 2014
Unprompted review
Rated 5 out of 5 stars

The Professional Choice

Pennington Choices are my choice provider of asbestos sampling analysis and surveys for improvement works to our customer’s homes, which includes Kitchen and Bathrooms Upgrades, Central Heating Upgrades and Rewiring contracts. I would highly recommend their service due to their professional attitude and conduct, positive feedback received from our customers, a clear and methodical report format and timely returns of surveys

19 September 2014
Unprompted review

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