People for Research Reviews 

296
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptionally supportive and professional staff members who guide participants clearly and patiently through every single step of the process. Consumers also consistently appreciate the prompt financial payments and the wide variety of engaging research topics available to explore regularly. Though some people noted minor technical challenges or felt unfamiliar with the software platforms used, they successfully completed their assigned studies. Reviewers explained that the detailed communication provided by the team helped overcome these initial hurdles and kept participation very straightforward.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application... See more

Staff

Customers consistently note positive experiences with staff, describing team members as warm, polite, and... See more

Payment

Consumers find payment to be positive, highlighting a smooth, professionally managed process with reliable... See more

Service

Customers had positive experiences with service, describing it as professionally run with clear communication... See more

Customer service

Clients share positive opinions on customer service, highlighting polite and helpful interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process, lovely people and fast payouts. Honestly, my favourite market research company. EDIT: I have been chosen for many studies with them; I only ever had 1 issue, and it was resolved... See more

Company replied

Rated 5 out of 5 stars

Another great project to be involved in regarding banking which I look at every week for loans and overdrafts to keep my business afloat. PFR is also good in many ways as they keep in touch via email... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect when signing up but my experience has been really positive. I signed up 1 month ago and have applied for many things and have been offered 3! The first was to use an onlin... See more

Company replied

Rated 5 out of 5 stars

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply... See more

Company replied


Company details

  1. Market researcher

Written by the company

People for Research is a specialist recruiter of participants for paid research opportunities. Share your feedback on products and services and get paid for your opinions. Paid market research and usability testing – Website testing, game testing, app testing, focus groups, one to one interviews and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(296)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and lots of…

Great communication and lots of reminders. Everything ran smoothly with the session and payment .

22 June 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi K, thanks so much for leaving a review! We're glad that your session ran smoothly and our communications were clear and helpful. :)

Rated 5 out of 5 stars

Very clear expectations, enjoyable session

I have just completed an online research session for People for Research. The instruction and communication from People for Research was first class, I knew what to expect and how long it would take. The young lady I spoke to was very efficient and friendly, and all emails were clear and concise.
I really enjoyed the session and am hoping to do some more in the future.

23 June 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Annie, thank you so much for the lovely review. We're glad that our communications are working and left you feeling reassured. We'll pass your feedback to Lilli, who was the project manager for the research you took part in.

Rated 5 out of 5 stars

Kept me updated explained what they…

Kept me updated explained what they needed and were available if required to assist.

19 June 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Alan,

We're pleased to hear that you felt well informed throughout the process and that our team kept you updated on what was required.

It's great to know that our availability and support helped make your experience a positive one.

We appreciate your participation and look forward to working with you again on future research opportunities.

Kind regards,

The PFR Team

Rated 5 out of 5 stars

Interesting and informative

Enjoy these staff are lovely and friendly. Done a wide variety and the incentives are really good

17 June 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Andrea,

Thank you very much for taking the time to share such positive feedback.

We're delighted to hear that everyone you've interacted with has been friendly and helpful, and that you've found our incentives to be fair and rewarding.

We look forward to inviting you to take part in more paid research opportunities with us in the near future.

Kind regards,

The PFR Team

Rated 1 out of 5 stars

They are parasites- Labor exploitation.

They are parasites. Promises that they will not fulfill. Not only if a company choses this business, they will also be practically using people that are never rewarded for engaging in endless activity that are fruitless, because this company has no shame in using people to get paid a salary on the backs of free labor. They use lingo such as (we will try to get you selected soon) for actual participation, but that doesn’t work, because they are in fact doing underhanded work. They have no shame in obviously forwarding many unpaid participants time and time again. They are not interested in doing anything about the fact that they never receive a dime for endless hours of work. It takes time to submit, just so so the client has a better understanding. These types of businesses should be regulated by law, as it is labor abuse for the most part. No one should be able to let anyone submit information to a company, unless they are paid sooner rather than later. So talk abuse, this is what it is. Marie Arnold has the audacity to call herself a director. Shameful business owner, is more like it. Their reply now is the equivalent of a darvo, and they thought they could say “you are based in Canada” No! Based in UK, but it made no difference. Their submission excuse. However, the real reason is there is way more to it than that. They exist because they use people essentially as their free money donation to a company which exist in a grey area. Again, this needs to be legally regulated. You were requested to remove all information from your servers, as I believe you are miming data, and your role in potentially passing that on. Miming data was someone’s else’s concern. I hundred percent agree. Also be very aware when most companies get some bad reviews they will go out of their way to get some better ones. However they go about that- all I can say- watch out for the the good ones too. Most people don’t take their time to update their experiences unless they are very poorly treated.

25 January 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for getting in touch and sharing your concerns - we're sorry to hear you've had a frustrating experience.

To clarify how our process works: we don't pay participants for submitting an initial application. Payment is made once a participant is selected and takes part in a study.

We can also see from your profile that you are based in Canada. The majority of our research opportunities take place in the UK, and each opportunity is clearly labelled with its location. We'd encourage you to check the location details before applying, as this may explain why you haven't been selected for studies so far.

People for Research operates in full compliance with the Market Research Society Code of Conduct and accredited by Cyber Essentials certified.

We take any suggestion of unfair practice seriously and we're sorry the experience hasn't met your expectations; we appreciate you taking the time to share your feedback.

Kind regards,

The PFR Team

Rated 5 out of 5 stars

Very good first impression

Very good first impression, good easy to use website.

I don't get many emails with invitations but i always look on the website.

All of the people i've spoken to have been brilliant, quick to reply and call you when you are available (which is amazing) I've been dealing with Claire and she made my participation effortless.

13 May 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you so much for your lovely feedback!

We're really pleased to hear you've had such a positive experience with People for Research.
It’s great to know you find the website easy to use and that our team has been responsive and accommodating.

We’ll be sure to pass your kind words on to Claire - she’ll be delighted to hear your feedback.

Thanks again for taking the time to leave us a review, we really appreciate it!

Kind regards,

The PFR Team

Rated 1 out of 5 stars

Never get in touch

Never get in touch. been applying for years.

7 May 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for getting in touch and for sharing feedback about our selection process.

Unfortunately, it can take a number of applications before we are able to match you up with a suitable study – we do receive a high volume of responses on some of the most popular topics, but we always try to involve those who have not yet been selected to take part where possible.

Each opportunity has specific criteria we’re looking for, but are not able to divulge to avoid influencing the participants' applications – this does mean you may feel you’re suitable for something and still don’t get picked. Unfortunately, we can’t always be open about these criteria, as we need to ensure responses are valid and honest to make the research worthwhile.

If you feel comfortable, we’d encourage you to keep applying - and make sure you have fully completed your profile to be in with the best chance of being selected.

Thanks for your persistence, we really do appreciate your time and effort.

Kind regards,

The PFR Team

Rated 5 out of 5 stars

Always pleasant and happy to assist

Always pleasant and happy to assist. I have done a few paid research sessions through them over the years. I have always liked the experience and have been paid in full in good time. I just wish I could do more of them.

24 March 2026
Unprompted review
People for Research logo

Reply from People for Research

Hi Anton,

Thank you so much for taking the time to share your experience with us. We’re delighted to hear you had such a positive experience taking part in the study and received payment promptly.

We truly appreciate your continued involvement with People for Research, and we look forward to inviting you to many more studies in the future.

Kind regards,

PFR Team

Rated 1 out of 5 stars

Rude Staff

I had a staff member call me to complete my application. He told me to shut my mouth, said something under his breathe like I'm no good for any of there research then put the phone down

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Vgreat variety of research and timely payment. Would definitely recommend!

Both of the research opportunities my family took part in were interesting and engaging.
Staff provided relevant information, were friendly and professional. Eden has definitely made us feel at ease, answered all our questions about the studies and was friendly and approachable on the phone prior to the interviews.
Payments came in on time. I would definitely recommend using People for Research and look forward to being invited to the study again.

10 July 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for taking the time to share your experience with us. We’re really pleased to hear that both research opportunities were interesting and engaging, and that our team made the process clear and comfortable throughout.

I’ll be sure to pass on your kind words to Eden! Thank you again for recommending People for Research.

We look forward to inviting you to future studies soon.

If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 1 out of 5 stars

Concern Regarding Legitimacy of Company

An individual named Richie reached out and invited me for an interview, which lasted around an hour. Since then, I have not received any communication or updates from them.

This has made me question whether the company is legitimate, and I am now worried about how my personal information may have been used.

3 August 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for getting in touch and sharing your concerns. We’re sorry to hear that the lack of follow-up communication caused you any uncertainty.

We’d like to reassure you that People for Research is a 100% legitimate research organisation. We are accredited by both Cyber Security Plus and the Market Research Society (MRS), which means we meet the highest standards for data security, compliance, and ethical research practices.

Your personal information is always handled securely and responsibly. We never sell or share participant data with third parties, and your details are used solely for the purpose of research participation in line with strict data protection regulations.

We appreciate you raising this with us and apologise if the lack of follow-up communication caused concern.

If you’d like us to look into the specific interview you mentioned or answer any further questions, please don’t hesitate to get in touch via support@peopleforresearch.co.uk

You can also find more information about how we protect your data and our policies here:
https://www.peopleforresearch.co.uk/participant/how-it-works/policies

Kind regards,

PFR Team

Rated 5 out of 5 stars

I had a great experience with People…

I had a great experience with People for Research. My child was invited to participate in a study, and Richie was incredibly helpful in walking us through the entire process. On the day of the study, everything went smoothly, and my child had a seamless experience with the researcher. I really appreciated how supportive Richie was. I’d definitely recommend People for Research to other people considering getting involved in research studies.

9 April 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that both you and your child had such a positive experience taking part in the study, and that everything ran smoothly on the day.

It’s especially lovely to hear your kind feedback about Richie - we’ll be sure to pass this on to him, as he’ll really appreciate it.

Thank you for recommending People for Research to others. We’re grateful for your support and look forward to welcoming you to future research opportunities.

If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 1 out of 5 stars

I signed up several months ago

I signed up several months ago, applied to numerous 'opportunities,' and haven't received a single invitation, so this used a lot of my time.

What's even more concerning is that every time you apply, you're required to provide your personal data again and again. It genuinely feels like they're just collecting and mining data without actually providing any opportunities. Wouldn't recommend.

13 March 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

We’re sorry to hear you haven’t been selected yet. It’s understandable that you feel frustrated. It can take several applications before you match with a suitable study. Some of our most popular topics receive a high volume of responses, but we always try to prioritise those who haven’t been selected.

Each opportunity has specific criteria, but to avoid influencing applications we can’t always share what these are. This can mean people feel they’re suitable for something but don’t get picked.

If you feel comfortable, we’d encourage you to keep applying - and make sure you have fully completed your profile to be in with the best chance of being selected.

We can assure you we are 100% genuine. People for Research is an accredited Cyber Security Plus and Market Research Society organisation, which means we achieve the highest standards in data security, compliance and ethics. We'll never sell your data to a third party. You can find out more about how we protect your data here: https://www.peopleforresearch.co.uk/participant/how-it-works/policies

Thanks for your persistence, we really do appreciate your time and effort.

Kind regards,

PFR Team

Rated 1 out of 5 stars

A complete waste of time

A complete waste of time. I registered months ago, have signed up to many many many 'opportunities' and not had one invite.

Worryingly, each time you apply you have to give them your data - so are you just being data mined for free? Seem that way.

10 March 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for getting in touch. We’re sorry to hear that you haven’t been selected for a study yet - we understand how disappointing this can feel.

Matching participants to research opportunities can sometimes take time, and it’s not uncommon to apply for several studies before being selected. Some topics attract a particularly high number of applicants, but we do try to prioritise participants who haven’t previously taken part where possible.

Each study has its own specific eligibility requirements. To ensure fair and unbiased recruitment, we’re not always able to share these details in advance, which can occasionally make it unclear why someone hasn’t been selected.

If you’re happy to do so, we’d really encourage you to keep applying and to make sure your profile is fully completed, as this gives you the best chance of being matched to a suitable opportunity.

We’d also like to reassure you that People for Research is a fully legitimate organisation. We are accredited by Cyber Security Plus and the Market Research Society (MRS), meeting the highest standards in data security, compliance, and ethical research. We never sell or share your data with third parties.

You can read more about how we protect your information here:
https://www.peopleforresearch.co.uk/participant/how-it-works/policies

Thank you for your patience and persistence - we really do appreciate the time and effort you put into applying.

Kind regards,

PFR Team

Rated 1 out of 5 stars

Go to other companies my experience has been awful. …

Many other companies doing a much better job. Tbh my experience has been awful. Many months without 1 opportunity yo commence research. Even though I have put my self forward for many. I may just remove myself from the contact list.

I would NOT recommend this company.

26 February 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for taking the time to share your honest feedback. We’re really sorry to hear that your experience with us has been so disappointing, and we completely understand how frustrating it can feel to put yourself forward for multiple opportunities without being selected.

Each research study has very specific criteria set by our clients, and some topics receive a high volume of interest. While we do our best to match participants fairly, this can unfortunately mean that some people wait longer than expected before being invited to take part.

If you’re open to it, we’d recommend taking another look at the opportunities currently available on our website, as new studies are added regularly. Making sure your profile is fully completed can also help improve your chances of being matched to a suitable study. https://www.peopleforresearch.co.uk/participant/opportunities

If you decide that you’d prefer to be removed from our contact list, we completely respect that choice and can arrange this for you at any time.

We’d also like to reassure you that People for Research is a legitimate and accredited organisation, operating to the highest standards of data security, compliance, and research ethics.

Thank you again for sharing your feedback.

Kind regards,

PFR Team

Rated 3 out of 5 stars

Stole money from my credit card

This company stole money from me thay compromise my account from my credit card.

27 December 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for raising this with us. We’re very concerned to hear about what you’ve described and would like to reassure you that People for Research does not take payments from participants or store credit card details.

We do not have the ability to charge participant credit cards, and we would never request payment in order to take part in research. For this reason, it’s very unlikely that the charge you’ve experienced is connected to us directly.

If you believe your card details have been compromised, we strongly recommend contacting your bank or card provider as soon as possible so they can investigate and protect your account. It may also be helpful to review the merchant name shown on your statement, as this can often clarify where a charge originated.

If you have any additional details you’d like to share, we’re more than happy to look into this further and support you where we can. Please get in touch with our support team - support@peopleforresearch.co.uk

Kind regards,

PFR Team

Rated 5 out of 5 stars

Pension Benefit

Pension is good for the future, Its a saving for the future. Its a port of money which helps you today life .When you cant you are Old ,but you have to work for it and save for the future.

16 January 2025
Unprompted review
People for Research logo

Reply from People for Research

Thank you for sharing your thoughts - you’re absolutely right. A pension plays an important role in planning for the future, helping to provide financial security later in life, while also being something you actively work towards and build over time.

If you’re interested, we’d recommend taking another look at the opportunities currently available with People for Research. We regularly run research studies focused on pensions and long-term financial planning, and new opportunities are added often - https://www.peopleforresearch.co.uk/participant/opportunities

We’d love for you to take part in a study that matches your experience and views.

Kind regards,

PFR Team

Rated 5 out of 5 stars

People for research are very organised…

People for research are very organised and open about their work. It's wonderful to be able to get involved with various companies research and nice to be rewarded too.

7 January 2025
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for your kind words.

We’re really pleased to hear that you found People for Research organised and transparent, and that you’ve enjoyed getting involved in research with a variety of companies. It’s great to know you value both the experience and the reward for taking part.

Thank you again for sharing your feedback - we really appreciate your support and hope to welcome you to more research opportunities in the future.

If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

Great company, friendly staff, fab opportunities to participate

Great company, with really friendly staff. I’ve been lucky enough to have been invited to a few focus groups over the past 6-7 years and have really enjoyed them all. Payment is prompt & it’s a great way to earn a bit of extra money.

1 November 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you so much for your lovely feedback, and please accept our apologies for not responding sooner.

We’re delighted to hear that you’ve enjoyed the focus groups you’ve taken part in over the years and that our team has been friendly and supportive throughout.

It’s also great to know that payment has always been prompt and that you’ve found taking part in research a worthwhile way to earn a bit of extra money.

We truly appreciate your continued involvement with People for Research, and we hope to invite you to many more studies in the future. If you haven’t already, feel free to take a look at our latest available studies -https://www.peopleforresearch.co.uk/participant/opportunities

Kind regards,

PFR Team

Rated 5 out of 5 stars

Well organised

Well organised. Good communication. Interesting NHS Future Health project. All went very smoothly.

8 November 2024
Unprompted review
People for Research logo

Reply from People for Research

Hi there,

Thank you for sharing your feedback, and please accept our apologies for not responding sooner.

We’re really pleased to hear that you found the project well organised with clear communication, and that your experience taking part in the NHS Future Health study was smooth and engaging.

Thank you for taking part and for supporting research with People for Research - we truly appreciate your involvement and hope to welcome you to future studies.

Kind regards,

PFR Team

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