Performance PC's, Inc. Reviews 7,895

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and efficient ordering process. Many highlight the fast shipping and secure packaging, often noting that their items arrived sooner than expected and in perfect condition. The service is frequently described as exceptional, with people appreciating the company's responsiveness and willingness to assist with specific needs, making it a top choice for PC cooling accessories and hard-to-find parts. However, some customers experienced issues with shipping costs, finding them to be disproportionately high for smaller items. A few reviewers also reported receiving incorrect products or facing delays due to inventory discrepancies, leading to frustration and extended waiting times. Additionally, some noted that the website could be improved for easier navigation and more precise search filtering.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the accurate... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Consumers generally find the ordering process to be positive, highlighting easy shopping, fast processing,... See more

Service

Users describe positive interactions with service. Many customers praise the excellent customer service,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and fair pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place to buy PC cooling accessories. Without question!!! I do not get discounts from any companies and I buy a LOT of pc parts online so I have no problem shopping around! PPCS has the Fast... See more

Rated 5 out of 5 stars

Great company to deal with. I am always impressed as to how this business operates and keeps staying operative after all these years. I am further impressed by them allowing me to wait for a part I ne... See more

Rated 5 out of 5 stars

I just had the best online shopping experience with Performance PCs. It's one of the best computer hardware companies out there in terms of services and products. I bought one of their dual pumps d... See more

Rated 5 out of 5 stars

Excellent selection and great prices. The customer service is top notch and was very nice to deal with . I had an excellent experience and will continue to be a future customer and highly recommend th... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop

Information provided by various external sources

The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Performance PC's, Inc. logo

Reply from Performance PC's, Inc.

Thank you for your review. Your order can be tracked thru your shipping confirmation or by logging into your account. The package was shipped on the 10th and left the US to be transferred to Japan post. Your delivery will depend on customs and volume.

Rated 5 out of 5 stars

Great Experience

Quick to respond, very accommodating, shipped out my package well-protected and in a very timely manner.

4 February 2025
Rated 2 out of 5 stars

no tracking info for 5 days

no tracking info for 5 days
signature required for a 160 dollar item
unreasonably large delivery window i.e.
10:15am-12:15pm I mean I like your business but I value my time more

29 January 2025
Performance PC's, Inc. logo

Reply from Performance PC's, Inc.

Thank you for your review. Your order was placed on the 28th after closing and was shipped and tracking was emailed to you on the 29th. Tracking is also posted in your account and can be viewed by logging in. ground transit across the county does take 5 business days. Express shipping is available, but the free shipping option was chosen. Unfortunately we do not have control over UPS's delivery window. Signatures are required fro apartments, this is included in the policies agreed to at check out.

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